Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The unit is spacious and well laid out with amazing views. It is a convenient walking distance to Pier Park and easy beach access. Southern Coast was delightful in every dealing! Sterling Breeze front desk, not so much. They were slow to respond, unable to assist with simple tasks and some seemed annoyed to be asked for help. This was off season but they still seemed overwhelmed. To be clear, Southern Coast Rentals were stellar in their customer service. They were responsive and friendly with every inquiry.It took 45 minutes to get a parking pass printed. It is a terrible system and could easily be upgraded for guest convenience. To have to park, then go all the way to the front desk to print your own pass with a single printer that was broken, then go all the way back to put it in your car is silly. There is a desk right as you exit the parking garage. Why not have the passes available there? We are talking 2 elevator rides and a walkway across the street, with one of the two evaluators broken. After traveling all day and needing to unpack, it is an unnecessary inconvenience. The regular TV cable did not work. Be prepared to access YouTube TV or another service. The vent fan in the master bath needs to be repaired. Otherwise we were delighted with our stay.