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Aparthotel

Slow Suites Luchana

Aparthotel connected to a shopping centre in Madrid

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Photo gallery for Slow Suites Luchana

Living room
Front of property
Room
Dining room
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi
The current price is CA $157
CA $173 total
includes taxes & fees
Jul 22 - Jul 23

Explore the area

Map
Calle Luchana 13, Madrid, Spain, 28010
  • Gran Via
    ‪13 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • Plaza Mayor
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Choose your unit

View all photos for Deluxe Duplex, 1 Bedroom

Private kitchen

Deluxe Duplex, 1 Bedroom

  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Living room

Deluxe Apartment, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Economy Apartment, 2 Bedrooms (Ground floor)

Living area

Economy Apartment, 2 Bedrooms (Ground floor)

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Apartment, 4 Bedrooms

Living area

Superior Apartment, 4 Bedrooms

  • 1615 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 10
  • 8 Single Beds and 1 Double Sofa Bed

View all photos for Business Apartment, 2 Bedrooms

Private kitchen

Business Apartment, 2 Bedrooms

  • 807 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Basic Apartment, 2 Bedrooms (Interior)

Living room

Basic Apartment, 2 Bedrooms (Interior)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Deluxe Apartment, 4 Bedrooms

Living area

Deluxe Apartment, 4 Bedrooms

  • 1668 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 10
  • 8 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment

Living room

Premium Apartment

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Living area

Superior Apartment, 2 Bedrooms

  • 968 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Basic Apartment, 1 Bedroom (Interior)

Room

Basic Apartment, 1 Bedroom (Interior)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Madrid

Located in Chamberí neighbourhood, Slow Suites Luchana is connected to a railway/underground station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Gran Via - 13 min walk - 1.1 km
  • Puerta del Sol - 3 min drive - 1.8 km
  • Royal Palace of Madrid - 3 min drive - 1.8 km
  • Plaza Mayor - 3 min drive - 2.2 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Bilbao Station - 1 min walk
  • Madrid Recoletos Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪La Chocita Sueca - ‬1 min walk
  • ‪SteakBurger Bar - ‬1 min walk
  • ‪Goiko Grill - ‬2 min walk
  • ‪La Manon - ‬2 min walk
  • ‪Cervecería Oldenburg - ‬2 min walk

About this property

Slow Suites Luchana

Aparthotel connected to a shopping centre in Madrid
This smoke-free aparthotel features free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Housekeeping is available on request.
Slow Suites Luchana offers 19 accommodations with washers/dryers and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature down duvets. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 49-inch flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Amenities

Kitchen
Washer
Dryer
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests will receive an email from the property with reservation deposit payment information within 48 hours after booking. The deposit is payable via secure link, due within 72 hours after booking.

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 0 per stay
  • A damage deposit of EUR 0 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Cleaning/housekeeping/linen fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number ESFCTU000028109000645870000000000000000000000AM-13423, AM-1342, ESFCTU000028109000645733000000000000000000000AM-13421, AM-1342, AM-1342, ESFCTU00002810900064581800000000000000000000000000002, AM-1342, ESFCTU000028109000645863000000000000000000000AM-13425, ESFCTU000028109000645719000000000000000000000AM-13425, AM-1342, ESFCTU000028109000645696000000000000000000000AM-13429, AM-1342, AM-1342, ESFCTU000028109000645856000000000000000000000AM-13427, ESFCTU000028109000645726000000000000000000000AM-13423, AM-1342, ESFCTU000028109000645887000000000000000000000AM-13421, AM-1342, AM-1342, ESFCTU000028109000645689000000000000000000000AM-13421

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Frequently asked questions

Is Slow Suites Luchana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Slow Suites Luchana?

This property doesn't offer parking.

What time is check-in at Slow Suites Luchana?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Slow Suites Luchana?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Slow Suites Luchana located?

Located in Chamberí, this aparthotel is within a 15-minute walk of Plaza de España - Princesa, Gran Via and Paseo de la Castellana. Puerta del Sol and Plaza Mayor are also within 1 mile (2 km). Bilbao Station is only a 2-minute walk and Tribunal Station is 6 minutes.

Slow Suites Luchana Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 263 out of 433 reviews
Rating 8 - Good. 124 out of 433 reviews
Rating 6 - Okay. 28 out of 433 reviews
Rating 4 - Poor. 9 out of 433 reviews
Rating 2 - Terrible. 9 out of 433 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8.2/10

Communication

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Huge space and great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Balaji Mosur

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean spacious apartment very conveniently located.
Stayed 1 night in Jul 2024

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is beautiful , clean and spacious . Also great location !
Stayed 2 nights in Jun 2024

8/10 Good

Manito

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great walking and dining area. Easy access to Bilbao metro, buses and short walks to Mercado San Ildefonso.
Stayed 4 nights in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, communication
This was very convenient and virtual check in was seamless! The lodging was very spacious and great given the value!
Stayed 2 nights in May 2024

2/10 Terrible

Kathie

Disliked: Communication
Do NOT book at this venue. Management is completely disorganized. We ended up standing in the cold and rain while being told that we had not paid for our reservation. Ended up checking into another hotel across the street.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, communication
Overall good apartment for a family. Walls are very beat up and the kitchen has now oven. Reaponsive staff and cleaning when needed. Would come back.
Stayed 26 nights in Nov 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location, safety, very functional suite, and the area was very nice
Stayed 4 nights in Sep 2022

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, communication
Convenient, appliances worked, digital makes is easy
Stayed 2 nights in Oct 2024

8/10 Good

cynthia

Liked: Cleanliness, property conditions & facilities, communication
Convenient place to be at! Really close to everything!
Stayed 5 nights in Jul 2022

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities, communication
The apartment had everything you could need and was in a great location. The sound proofed windows were wonderful and allowed us the quiet we needed! So much space if you need it! The only critique I have is that the washer/dryer is not great, didn’t wash the clothes thoroughly and the dryer took 3 cycles to dry the small load I did.
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
This property is clean, walking distance to the center, nice neighborhood, it has AC, washer machine. The dryer does not work fast as it is part of the washer. Nice cafeterias around. Madrid is not clean. Garbages on the street everywhere
Stayed 3 nights in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The idea of slow pace that was on the living room wall was meaningful. The apartment and amenities were perfect for us.
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good location and nice apartment. But the wifi is very very slow, in some area of the room you can’t even connect to the internet.
Stayed 7 nights in Jul 2022

10/10 Excellent

ana

Liked: Cleanliness, room comfort, communication

Large family apartment for good price and location

Great comfortable apartment for 6 people. Modern, well equipped, comfortable beds, and very clean. Self check in was ok, I always prefer someone at reception but had good interaction by phone or email with staff so no difficulties at all. Location is residential and has lots of choices for food, shopping and transportation. Next to my favourite Madrid area Malasaña.
Stayed 4 nights in Jan 2023

8/10 Good

Olimjon

Liked: Property conditions & facilities
Disliked: Communication
Location good, condition as expected for price range. Call center hard to reach need to call 5-6 times
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Room comfort, communication

Avoid this place please

This is a really to avoid place, and I wonder why these places are still here. This "hotel" is often booked by "proffessional" women who date man in the night for money. So be ready to surprises over night, a lot of screams, fights in the stairs. I should have reported this case to the police, but the property refused to pay me back my money, unbelievable...
Stayed 2 nights in Feb 2023

2/10 Terrible

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The facilities are fine. It was gone 3pm on the day and still hadn’t got entry details. I wasted over 2 hours phoning and emailing and using Expedia chat trying to get in. This put a downer on the whole experience.
Stayed 2 nights in Dec 2022

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities, communication
Deceptive advertising. Paid for a 968 sq ft apartment and got a 600 sq ft apartment. Apartment was very unsanitary, furniture heavily soiled and spotted. Was too dirty to sit on had to cover with bed sheets. One set of towels provided; no cleaning services for 9 nights stay. No onsite office and customer service blocked my number when I contacted them to correct these issues. Housekeeper denied to change out linen and towels on a daily basis. Was very rude and abrupt. Horrible service, and would never lodge or recommend Slow Suites Luchana ever. There are other reviews mentioning the same bad experiences. Expedia should remove them from their property listings, as they are very dishonest and offer zero guest services. I am highly disappointed in this place. Had to borrow a mop and bucket to clean the entire apartment before we could sit anywhere.
Stayed 9 nights in Sep 2022

10/10 Excellent

Ravi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Only negative part is the virtual front desk. Other than that place is good
Stayed 2 nights in Apr 2025

6/10 Okay

ARTURO

Liked: Cleanliness, communication
Stayed 2 nights in Mar 2025

10/10 Excellent

Lilyan

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jan 2025

8/10 Good

Angel Sebastián

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Ligeramente cerca de la gran vía, camas cómodas, limpieza impecable, solo que en el cuarto superior nunca se dejó de escuchar un ruido, si los ruidos no te molestan no habrá problema, pero si si, no es tu lugar para dormir.
Stayed 2 nights in Jan 2025

8/10 Good

sebastien

Disliked: Cleanliness, room comfort, communication

jour de l'an à madrid

checking et récupération des codes compliqués. Pas de messages en français. pas de message de bienvenu. Codes tardifs qui ne peuvent même pas donner l'accès pour la conciergerie. appartement spacieux lumineux très agréable. sale et qui nécessite un bon coup de rafraichissement. Peu d'équipements d'une manière globale (lampe de chevet, ustensiles pour la cuisine, four...)
Stayed 3 nights in Dec 2024

8/10 Good

Shinya

Stayed 1 night in Dec 2024