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Aparthotel

The Platinum Suites

Aparthotel with 2 outdoor swimming pools, near Suria KLCC Shopping Centre

Choose dates to view prices

Photo gallery for The Platinum Suites

Rooftop pool
Pool
Room
Interior entrance
Bathroom

Popular amenities

  • Room service
  • Bar
  • Dryer
  • Gym
  • Pool
  • Washer
The current price is CA $139
CA $170 total
includes taxes & fees
Aug 25 - Aug 26

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250
  • Suria KLCC Shopping Centre
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪10 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Choose your unit

View all photos for Executive Suite, 2 Bedrooms

Room

Executive Suite, 2 Bedrooms

  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms

Room

Premium Suite, 2 Bedrooms

  • 1076 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom

Room

Deluxe Suite, 1 Bedroom

  • 990 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 3 Bedrooms

Room

Executive Suite, 3 Bedrooms

  • 1380 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Room

Deluxe Suite, 2 Bedrooms

  • 990 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

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includes taxes & fees
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About the area

Kuala Lumpur

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, The Platinum Suites is in a shopping district and near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travellers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed.

What's nearby

  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 17 min walk - 1.5 km

Getting around

  • Bukit Nanas Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪Wariseni - ‬2 min walk
  • ‪Mixing Room - ‬3 min walk
  • ‪Xin Cuisine - ‬3 min walk
  • ‪Tandoor Grill - ‬2 min walk

About this property

The Platinum Suites

Aparthotel with 2 outdoor swimming pools, near Suria KLCC Shopping Centre
Along with 2 outdoor pools, this smoke-free aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking. Each apartment provides an LCD TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include free WiFi and a sitting area.
The Platinum Suites offers 5 air-conditioned accommodations with washers/dryers and complimentary bottles of water. This accommodation offers separate sitting areas. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Amenities

Pool
Kitchen
Washer
Dryer
Free WiFi
Restaurant

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 150 per vehicle (one-way)
  • Valet parking fee: MYR 100 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Frequently asked questions

Does The Platinum Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Platinum Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Platinum Suites?

Valet parking is available for MYR 100 per day. Limited spots are available.

What time is check-in at The Platinum Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Platinum Suites?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Platinum Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.

Where is The Platinum Suites located?

Located in Golden Triangle, this aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 1 mile (2 km). Bukit Nanas Station and Dang Wangi Station are within a 5-minute walk.

The Platinum Suites Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 30 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 7 out of 70 reviews
Rating 4 - Poor. 9 out of 70 reviews
Rating 2 - Terrible. 6 out of 70 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

5.2/10

Communication

Reviews

6/10 Okay

Christian

Disliked: Cleanliness

Good location and layout, terrible Maintenance.

Good location, Nice layout of apartment. Terrible Maintenance level, poorly equipped kitchen, and sleeps only 3 as is.
Stayed 3 nights in Jul 2024

6/10 Okay

Abdurahman

Liked: Property conditions & facilities
They charge you for any extras like baby cribs, blankets, and pillows
Stayed 22 nights in Jul 2024

8/10 Good

Iskandar

Liked: Cleanliness, communication
Everything is ok only that the toilet flooring too slippery for kids.
Stayed 3 nights in Nov 2022

6/10 Okay

Xiaoqing

Liked: Cleanliness

Space is great, place is out dated!

Checking was complicated and unusual, unsafe to scan your document with someone seating in a corner in the lobby surrounded by strange people. Check out was good, quick and seemed smooth. The second day, I waited whole day for cleaning crew after ample contacts.
Stayed 3 nights in May 2024

4/10 Poor

Moe

Disliked: Cleanliness, property conditions & facilities
Not clean. Took a long time to check in etc
Stayed 2 nights in Jul 2022

2/10 Terrible

Dieu V

Disliked: Communication
So bad management
Stayed 1 night in Jun 2023

4/10 Poor

thomas

Liked: Cleanliness, room comfort
Disliked: Communication

Disappointing

Check-in was ridiculous. Previously I've been able to check-in at reception, now it's through an agent, who couldn't find my booking. It took ages and was very stressful and then they made us change rooms after one night into a worse room. Then there's the amazing pool, which was ruined by an overzealous guard with unfathomable rules. We weren't allowed to walk the 3 meters from our table in the restaurant terrace to the pool - we had to go back through the restaurant, and back through security. No drinks by the pool either (that has changed). Basically no fun in the pool either. No one could explain why these rules were in place, but only that the rules had to be enforced. The accommodation itself was good value for money, but a lot of disappointments in there too.
Stayed 3 nights in May 2024

2/10 Terrible

James

Disliked: Communication
Easily the worst checkin experience i ever had. Provided all necessary ID and info. but still they couldnt find me in their system. After an hour and a half of pleading they finally gave me my key. I walked over to the elevator and the lights went out. Elevator down. Im on the 42nd floor. The checkin consists of going to a sofa in the lobby with 20 year oldiish ladies on laptops trying to check prople in. A horrendous system considering the price.No signs. I just took my luggage and went elsewhere. Really a terrible experience

6/10 Okay

Justin

Liked: Amenities
Disliked: Communication
If the price is too good to be true, then it probably is. I wish I would of known when I booked that this isn't a real hotel. It is privately owned apartments that they rent out and it functions semi like a hotel. I assumed it was a normal hotel but upon arrival I had to ask where to check in and I was told to contact my host, they showed me on my email confirmation from Expedia the fine print that showed my host name, I had to call them on WhatsAp, there was a group of people sitting in the lobby on couches with laptops that took my information and gave me one key. Traveling in a foreign country it just felt weird and slightly unsafe to start the trip. The room looked like the pictures except it was not very clean, dirty floors, stains on the sheets, and I found a used tooth brush in the shower. Usually these things don't bother me and I just contact the front desk, but in this situation there was no front desk to contact to ask them to come tidy up and change the sheets. I contacted them via WhatsApp and they ended up coming up a few hours later to clean up a little. The pool and the views are hard to beat but they were very busy. All in all I got what I paid for but knowing what I know now I wouldnt book here again.
Stayed 3 nights in Mar 2023

4/10 Poor

Natsumi

Liked: Cleanliness
Disliked: Communication
Stayed 3 nights in Dec 2024

8/10 Good

Fabio

Liked: Cleanliness, room comfort

Pro e contro... ma più i pro

Struttura in generale molto bella, abbiamo capito all'arrivo che non era tutto un hotel, ma solo una parte... il resto, quello che abbiamo prenotato noi, erano appartamenti gestiti da agenzie esterne; infatti non avevano una reception ma si appoggiavano con dei tablet su tavolini nella hall. Tutto sommato bene, a noi non funzionava la lavatrice che poi ci hanno sostituito il giorno dopo, servizio tutto sommato efficiente. La colazione non era inclusa e si doveva andare in un edificio attiguo a pagamento. Noi siamo andati a circa 200mt cove c'era un altro hotel con dei caffè all'interno. La piscina è bellissima! Il parcheggio è molto comodo sotto l'hotel. Posizione molto centrale a 10 min a pieda da petronas towers. Ci tornerei sicuramente-
Stayed 2 nights in Aug 2024

2/10 Terrible

Summer

Stayed 5 nights in Aug 2024

10/10 Excellent

Mahri

Liked: Cleanliness, room comfort, communication
Everything is great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shutaro

Stayed 1 night in Jun 2024

2/10 Terrible

Darrel

Disliked: Cleanliness, room comfort, communication

Horrible & inaccurate

Horrible , the pictures are different from the actual hotel room. They are operating a hotel inside of a hotel. You need to check in with a random person. This is a hotel that is being sublet through an another management company. Mold in shower . Holes in ceiling
Stayed 2 nights in Nov 2023

2/10 Terrible

John

Stayed 1 night in Aug 2023

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Aug 2022

4/10 Poor

yoshinori

Stayed 2 nights in Aug 2022

8/10 Good

Yong Keong Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Stayed 3 nights in Jun 2022

10/10 Excellent

Riina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Ádám

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Platinum Suites

Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018