This review was submitted before 2018 and has not been verified.
6/10 Okay
Primavera, Ottawa, Canada
May 1, 2017
2 Star Hotel near a nice beach
I am sorry to say that we were not really happy with our short stay at this hotel. We left after the first night even though we prepaid for two nights. Instead of a queen sized bed as booked we had a very small room with two twin beds stuck together. Just a sheet held the beds together, no extra padding so that I felt like sleeping on a crack. I was cold as I found the duvet to have stains and didn't want to use it. The bed sloped so that my head was lower than my feet. I was able to get a second pillow which helped. I had allergy symptoms and asked for kleenex. Since the hotel had a spa, you would think they had tissues. I was given napkins from the restaurant. The staff member looked annoyed to be bothered to have to get me napkins.
We were offered a garden view room for day two. We chose to book a four star hotel on the next island. The hotel we booked was a four star for only a few Euros more than this one! We were upgraded (without asking) and had a full one bedroom suite in what we considered a 5 star hotel. We were so happy we moved and enjoyed the end of our holiday in comfort and with amazing customer service!
We would rank Albergo Solcalante with two stars.