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Hibiscus Resort & Spa

Aparthotel in Port Douglas with 2 outdoor pools and full-service spa

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Photo gallery for Hibiscus Resort & Spa

Private kitchen
Outdoor pool
Exterior
Room
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Dryer
  • Barbecue grill
  • Free WiFi
  • Kitchen

Explore the area

Map
22 Owen Street, Port Douglas, QLD, 4877
  • Macrossan Street
    ‪2 min walk‬
  • Four Mile Beach
    ‪6 min walk‬
  • Sugar Wharf
    ‪9 min walk‬

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View all photos for 1 Bedroom Accessible Apartment

Room

1 Bedroom Accessible Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Living area

Family Apartment

  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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Room

3 Bedroom Apartment

  • 1722 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 7
  • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds

View all photos for Deluxe Apartment, 1 King Bed, Pool View

Room

Deluxe Apartment, 1 King Bed, Pool View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Pool View

Room

Deluxe Apartment, 2 Bedrooms, Pool View

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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Room

Deluxe Studio, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 1 King Bed, Garden View

Balcony view

Deluxe Apartment, 1 King Bed, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Room

Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Room

Studio Spa Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

2 Bedroom Ensuite Apartment

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Apartment

Room

Studio Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Port Douglas

Located in Port Douglas, Hibiscus Resort & Spa is near the beach. Wet Tropics of Queensland and Mowbray Conservation Park reflect the area's natural beauty and area attractions include Four Mile Beach Park and Wildlife Habitat.

What's nearby

  • Macrossan Street - 2 min walk - 0.2 km
  • Four Mile Beach - 6 min walk - 0.6 km
  • Port Village Shopping Centre - 6 min walk - 0.6 km
  • Crystalbrook Superyacht Marina - 8 min walk - 0.7 km
  • Sugar Wharf - 9 min walk - 0.8 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 64 min drive

Restaurants

  • ‪Wicked Ice Creams - ‬3 min walk
  • ‪N17 Burger Co - ‬6 min walk
  • ‪Rattle N Hum - ‬4 min walk
  • ‪Grant Street Kitchen - ‬5 min walk
  • ‪Zinc Port Douglas - ‬4 min walk

About this property

Hibiscus Resort & Spa

Aparthotel in Port Douglas with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library and express check-in are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Amenities

Pool
Kitchen
Dryer
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 per cent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 9 June 2025 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Alternative facilities are located off-site and include:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per day.
Cots (infant beds) are available for AUD 15.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hibiscus Resort & Spa have a pool?

Yes, this property has 2 outdoor pools. The property will be renovating one of the swimming pools from June 9 2025 until August 31 2025 (completion date subject to change).

Is Hibiscus Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hibiscus Resort & Spa?

Self-parking is free at this property.

What time is check-in at Hibiscus Resort & Spa?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hibiscus Resort & Spa?

Checkout is at 10 AM.

Does Hibiscus Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of AUD 52 per person applies.

Where is Hibiscus Resort & Spa located?

Situated near the beach, this spa aparthotel is within a 10-minute walk of Macrossan Street, Four Mile Beach, and Port Village Shopping Centre. Anzac Park and Crystalbrook Superyacht Marina are also within 10 minutes.

Hibiscus Resort & Spa Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 79 out of 198 reviews
Rating 8 - Good. 90 out of 198 reviews
Rating 6 - Okay. 22 out of 198 reviews
Rating 4 - Poor. 5 out of 198 reviews
Rating 2 - Terrible. 2 out of 198 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Dominik

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay. We had everything we needed, a nice pool, also a great BBQ area really great people working there. Would highly recommend this place
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities, communication
Front office staff - Fiona - was very welcoming and helpful and we loved the resort especially the pool and BBQ area where we dined with friends each night
Stayed 4 nights in Oct 2024

8/10 Good

Roger

Liked: Cleanliness, room comfort, communication

Lovely location

A beautiful location and accommodation. Loved the pools. Our unit needed a little maintenance on doors and windows but all other needs were met well.
Stayed 3 nights in Jan 2025

6/10 Okay

Stephen

Liked: Cleanliness, communication
Great location and very friendly staff
Stayed 5 nights in Aug 2023

8/10 Good

Michelle Catherine

Liked: Communication
Disliked: Amenities
It was ok room was ok
Stayed 5 nights in Dec 2024

10/10 Excellent

nicole Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Balinese vibe
Stayed 3 nights in Apr 2023

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022

8/10 Good

Duncan

Liked: Cleanliness, amenities, communication
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, communication
The bed was extremely hard like sleeping on concrete.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place

Friendly and helpful staff. Great location (near Macrossan but quite), stylish place. Would probably benefit from bathrooms renovation, but still magical! Heated pool (which is important in July) with jacuzzi button. Breakfast near the pool: very basic, but nice. Overall - adequate for the price. Highly recommend.

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
In a great central location. Within walking distance to shops, supermarket and eating cafes and restaurants. Staff were very friendly. The gardens and pools were well kept and very inviting. We used the BBQs which were clean and looked relatively new. Parking was easy. Our unit was ideal for the two of us. Kitchen a little small but adequate and well equipped. Bathroom looked recently refurbished, modern, fresh and clean. Bed was very comfortable and lounge area was also very comfortable and well equipped. No hesitation in returning to Hibiscus Gardens. :)
Stayed 6 nights in Sep 2024

8/10 Good

Nelda

Liked: Cleanliness, amenities
No lift at the property so we had to change to a lower level room and still carry our suitcases up a flight of stairs. Being in our 70's this was not easy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Meaghan Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

8/10 Good

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Stayed 7 nights in Aug 2022

6/10 Okay

April

Liked: Room comfort, communication
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
Stayed 5 nights in Jul 2023

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Sep 2024

10/10 Excellent

Kim

Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, communication
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jul 2024

6/10 Okay

Darren

Liked: Communication
Stayed 1 night in Jul 2024

10/10 Excellent

Camilla von Krogh

Liked: Cleanliness, room comfort, communication
Veldig sentralt. Veldig fornøyd.
Stayed 3 nights in Oct 2023