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ALA Residencias

Aparthotel in Chetumal with rooftop terrace and outdoor pool

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Photo gallery for ALA Residencias

Living area
Living area
Private kitchen
Living area
Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor space
  • Air conditioning
  • Free WiFi
The current price is CA $134
CA $163 total
includes taxes & fees
Jun 19 - Jun 20

Explore the area

Map
C. 22 de Enero, Chetumal, QROO, 77000
  • Explanada de la Bandera
    ‪3 min walk‬
  • Chetumal Ferry Terminal
    ‪6 min walk‬
  • Palacio de Gobierno
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Choose your unit

View all photos for Superior Loft

Room

Superior Loft

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Room

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Terrace/patio

Standard Room, 1 Bedroom, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Bay View

Room

Junior Suite, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

Room

Family Room

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Room

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Room

Standard Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Villa

Room

Standard Villa

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

Room

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Living area

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Studio Suite

Room

Superior Studio Suite

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chetumal

Chetumal is home to ALA Residencias. Lake Bacalar and Explanada de la Bandera reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Santuario del Manati.

What's nearby

  • Explanada de la Bandera - 3 min walk - 0.3 km
  • Chetumal Ferry Terminal - 6 min walk - 0.6 km
  • Palacio de Gobierno - 6 min walk - 0.6 km
  • Palacio Municipal De Othon P. Blanco - 14 min walk - 1.2 km
  • Museum of Maya Culture - 16 min walk - 1.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Café del Puerto - ‬6 min walk
  • ‪Marquesita Emiliana - ‬3 min walk
  • ‪Sergio's Pizzas - ‬6 min walk
  • ‪Winner's - ‬2 min walk
  • ‪Hotel Villanueva - ‬2 min walk

About this property

ALA Residencias

Aparthotel in Chetumal with rooftop terrace and outdoor pool
An outdoor pool and a rooftop terrace are available at this smoke-free aparthotel. Each apartment boasts a private pool and a deep soaking tub, while also offering free WiFi and a Smart TV with digital channels. Thoughtful touches include an espresso maker and bathrobes. Other touches available are a furnished patio and a TV. Housekeeping is available on request.
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Free WiFi
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does ALA Residencias have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is ALA Residencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at ALA Residencias?

This property doesn't offer parking.

What time is check-in at ALA Residencias?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at ALA Residencias?

Checkout is at noon.

Where is ALA Residencias located?

Situated in Chetumal, this aparthotel is steps away from Fisherman's Fountain and Explanada de la Bandera. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.

ALA Residencias Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 33 out of 40 reviews
Rating 8 - Good. 4 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, communication
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice room

The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Stayed 1 night in Nov 2024

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

8/10 Good

Tayfun

Liked: Amenities, property conditions & facilities, communication
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Always a great stay!!

This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Monty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Love it!!

I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Wonderful

It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, communication
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023

8/10 Good

Louis

Liked: Cleanliness, room comfort, communication

Great View

Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
Stayed 21 nights in Jan 2025

10/10 Excellent

EVAN I

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, amenities, communication
Esta bien la ubicación, frente letras de Chetumal y malecón, cerca del ferry a Belice, 10 minutos del aeropuerto y cerca carretera a Belice y Bacalar
Stayed 1 night in Mar 2025

4/10 Poor

Ivan

Liked: Cleanliness
Disliked: Room comfort, communication
Llegué a la dirección que me mandaron por la app y no era, tuvimos que caminar con las maletas 400 metros
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, room comfort, communication

Un buen descansó

Excelente lugar, bonito, cómodo y muy bien ubicado
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Exciting .amazing , very comfortable

Stayed 3 nights in Nov 2024

10/10 Excellent

Claudia Patricia

Liked: Cleanliness, room comfort, communication
Muy cómoda habitación, buena ubicación
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Oct 2024

10/10 Excellent

Reymundo

Liked: Cleanliness, amenities, property conditions & facilities, communication
La hospitalidad de su personal , fueron muy amables. Nos gusto TODO, Exelente ubicación, limpio cómodo, bonito, funcional. La suite sensacional la vista maravillosa hacia la bahía la piscina en excelente condiciones.
Stayed 1 night in Sep 2024