Folaghe 4, apartment with terrace overlooking the grove

Thank you for your feedback. We are truly glad to hear that you had an enjoyable stay with your children and that you appreciated the glamping accommodation and the pool area, which are ideal for families. We understand that sometimes needs can change upon arrival, which is why we were happy to offer you the option to switch accommodation. At the time of booking, all types of units were available, and the initial choice was made for the apartment. Nevertheless, we did our best to facilitate the change and were pleased to accommodate your request. We tried to explain the situation as clearly as possible, clarifying that we could not guarantee a refund, as the booking was made through an external channel. Additionally, the apartment remained blocked until your arrival, which made it impossible for us to offer it to others at such short notice. We fully understand your disappointment and are sincerely sorry that this aspect did not lead to a more satisfactory outcome for you. That said, we truly hope we were still able to help create some lovely memories for you and your children and we hope to see you again.

Dear Joachim, We are so glad you enjoyed your stay with us! Thank you for you review and we really look forward to welcoming you back. Kind regards Tenuta Regina

Dear Nobert, It was indeed a pleasure to have you and your family as guests, we are so glad you had a good time and really look forward to welcoming you again. Kind regards Tenuta Regina