4/10 Poor
Jenn E.
5 Aug, 2019
Liked: Cleanliness, check-in
Disliked: Communication, listing accuracy
Incorrect location
The location shown on the VRBO listing map when we reserved our stay is incorrect. The house is in a residential area with lots of community dogs as is typical for Costa Rica. The actual location is in Barrio Immaculata and required us to take a taxi to get to town. There are grocery stores close to the home. The air conditioning in the bedrooms was very effective. The kitchen was missing important items like baking dishes, hot pads and hand towels. The neighbor who let us into the unit got us some of those items when requested. Our host arranged a private tour for us of Manuel Antonio Park which went very well. Later, when he helped us organize our transport back to San Jose we experienced major miscommunications, misquoted prices, and angry texts blaming us for the challenges. In the end, after much unncessary stress on our part, his apology was appreciated. Our recomendation is to get everything in writing.