Check in was simple with the key box outside the caravan. On first inspection the caravan was clean and was great to find games and fishing nets (pond outside the caravan) for the kids.
We did need to hack ice from the freezer, needed defrosting really, to get our food in there but the size of the fridge and freezer was great. The kitchen needed some scissors (I left some) and maybe some bbq utensils?
Some of the curtains have a little mould in the corners, not too bad though.
The Park Dean site the caravan is on is great. Good parks, decent pool, good evening entertainment.......although not cheap but that's to be expected.
Overall, we had a great stay and would visit again and stay in this caravan.