A comfortable hotel in downtown Cancun

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Photo gallery for A comfortable hotel in downtown Cancun

A balcony with a metal railing, potted plants, and a view of surrounding greenery and buildings.
A hotel room with two beds, a mirror, a television, and a bathroom with a towel rack.
A spacious indoor area with a pool table, ceiling fans, and a patterned floor.
A dining area with wooden tables and chairs, a ceiling fan, and a wall with colorful artwork.
A hotel with a stone facade, a balcony, and a sign indicating it is a Capital hotel.

Reviews

6.0 out of 10

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to Las Palapas Park

Popular amenities

  • Patio
  • Swimming pool
  • Air-conditioning
  • Internet
  • Onsite parking available
  • Non-smoking

Explore the area

View in a map
Cancún, Q.R.
  • Place, Mercado 28
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Plaza 28
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Rooms & beds

4 bedrooms (sleeps 4)

Bedroom 1

2 King Beds

Bedroom 2

2 King Beds

Bedroom 3

2 King Beds

Bedroom 4

2 King Beds

4 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Bathroom 4

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Price is avg per night

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About this property

A comfortable hotel in downtown Cancun

This smoke-free hotel features an outdoor pool.
Guest accommodation at this hotel offers air conditioning. Rooms open to patios. Accommodations all include kitchens. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions are featured in guestrooms.

Recreational amenities at the hotel include an outdoor pool.

House Rules

Check in after 4:00 PM
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

Events allowed: family gatherings, birthday parties, weddings
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property # 10978821
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 50
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does A comfortable hotel in downtown Cancun have a pool?

Yes, this property has an outdoor pool.

Is A comfortable hotel in downtown Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at A comfortable hotel in downtown Cancun?

On-site parking is available at the property.

What time is check-in at A comfortable hotel in downtown Cancun?

Check-in begins at 4:00 PM.

What time is check-out at A comfortable hotel in downtown Cancun?

Checkout is at 11:00 AM.

Where is A comfortable hotel in downtown Cancun located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Xbalamqué Theater, Mercado 28 and Las Palapas Park. Plaza 28 and Ceviche Square are also within 15 minutes.

A comfortable hotel in downtown Cancun Reviews

Reviews

6.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

10/10

Cleanliness

2.0/10

Amenities

10/10

Check-in

6.0/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

Verified review

2/10 Terrible

Disliked: Amenities, communication
Expedia handed off this reservation to a company called vrbo. Vrbo/the hotel did not book us a room and the hotel was full when we arrived. Hotel gave us a list of nearby hotels and I booked a room with one, by chance my family had a safe place to stay in down town Cancun as it was low season. I spoke with Vrbo when I returned to Canada and they told me I can arrange a refund with the hotel myself and told me I should have confirmed the hotel myself. I am not pleased with this experience to say the least.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot 👌

Great location
Stayed 7 nights in Apr 2022