8/10 Good
Gayle M., Manchester
22 October 2023
Liked: Check-in, communication, location, listing accuracy
Fantastic location and beautiful sea view
Overall we were happy with our stay, communication with the property manager was fine, however I would’ve preferred to receive the property address and access arrangements from the HomeCare team a little earlier than 3 days before we were due to fly out as this caused unnecessary stress. The property cleanliness was a little unsatisfactory. It certainly hadn’t had a deep clean before we arrived. Sticky coffee table, drawers in 2nd bedroom were dirty so my friends kept their clothes in their case, floors very dusty around the edges, base of shower cubicle felt a little slimy. A castor was missing on one of the single beds so my friend had to stuff a magazine under it to steady the bed. The patio door wouldn’t lock when we arrived and the safe door was already locked so we couldn’t use it straight away, but Mike the maintenance man soon came to sort it. We had issues locking and unlocking the front door as the door kept dropping. Balcony was a good size but less furniture clutter on the balcony would be better. Sunbeds that fold up and more moveable would be nice so that you could take them around the pool. Or more reclining chairs. There was only 1. A welcome pack would’ve been a nice touch as we arrived early hours of the morning due to flight delay. It’s a good job we had leftover water and snacks from our flight as there was absolutely nothing in the apartment. All in all we had a great stay but just a little extra attention to detail would make this the perfect place.
Gayle M.
Stayed 7 nights in Oct 2023
