Events allowed: family gatherings, birthday parties, weddings
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Pets
No pets allowed
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Smoking
Smoking allowed: in designated areas
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 99
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
About the area
Tulum
Tulum is home to this holiday home. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. LabnaHa Ecopark Adventures and Holistika Art Walk are also worth visiting.
Is Hotel Casa Tortuga Tulum Cenotes Park Inclusive pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?
Check-in begins at 3:00 PM.
What time is check-out at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?
Checkout is at 11:00 AM.
Where is Hotel Casa Tortuga Tulum Cenotes Park Inclusive located?
Situated in Tulum, this holiday home is within a 10-minute walk of Soliman Bay, Cenote Tortugas and LabnaHa Ecopark Adventures. Maya Adrenaline and Cenotes Labnaha are also within 15 minutes.
Reviews
10
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
We stayed 2 nights.. explored the cenotes. Food offered is not great at the restaurant. Ballimans had great ambiance but was difficult to find and figure out parking. The hotel office was also hard to find... and the lobby of cenotes was zero help. But once we figured out where we were going they were extremely helpful and kind. Everything was very clean and better than expected
We enjoyed two nights at Casa Tortuga. The water park is very fun with a tour guide and to explore on your own. Food at Baalmán was very good as well. The downtown strip that is full of other restaurants and shopping is only a 20 minute drive.