8/10 Good
Cindy S.
14 Apr, 2025
Right on the Ocean / terrible contact with host
PROS:Villa is per the description.The Sangria Bistro had very good food & drinks & additional 10% discount. Pool bartenders were wonderful. Caribbean Fish Market is 30-40/entree. CONS:Description says:A car is not required for transportation to & from this property.Technically true. But YOU CANNOT WALK ANYWHERE! With no car, you hire a taxi for everything except the resort beach, bars, restaurants & a 15 walk to other beaches, this is questionable with NO sidewalks anywhere.Taxis charge/person & fee varies each trip, clarify when you book. Family of 6 spent 1500 on taxis & ferries, went to St John's 2x, Red Hook, Magens bay beach. HOST:Terrible communication - asked about snorkeling gear, if had fins would not pack, was told bring your own, yet there were enough we would have left ours at home, asked about help with taxi - no response. Asked about late checkout - no response, asked again was told no problem. Let host know master bed had broken legs & mattress was sagging,I was sick & asked if could come the next day - never did. No contact when we arrived to make sure all was ok.Sewage pipe broke & no toilet service for several hours, but found this out after I informed her it wasn't working. Starter bottles of shampoo & soaps included as a courtesy (gone by day 2)was sent a copy & paste response so has been an issue in the past.Furniture is stained, washer has mold, balcony has rotted wood.Internet/tv hit or miss, no biggie Location great, rest - not impressed.
Cindy S.
Stayed 7 nights in Mar 2025