The place was in a great location. However, there was not much beach to walk down, very rocky with reef. The unit was not cleaned thoroughly...dirty bedding, counters had food on them, toilet had hair and debris on it, etc. It seemed as if the cleaners came in and tidied it up but didn't actually "clean". This was our first time on Maui and I was shocked to see as many homeless people as I did. They were tented up everywhere, even on the beach next to our unit. There was just a lot of trash in the area too. It was a bit surprising. The owners were pretty good at communicating; just feel they should have been more receptive about the cleanliness of the place. Our coffee pot wasn't working and I reached out to them and she said she would have someone bring one over, after she asked us to dig in her storage to find another one. There wasn't one. She then told us someone would be bringing one. Fast forward 5 days and we still didn't have one. I reached out to her and she asked us if we wanted to drive to Ace to pick up a coffee pot and she would reimburse us. I didn't care for this response as we were there for our anniversary and had our days planned out. It was a little frustrating. Eventually, the neighbor down below brought one up but it was the day before we left. I think he was supposed to have dropped one off two days earlier. We actually left 3 days early due to not liking it there. And no, we didn't ask for a refund or credit. I wouldn't do that.