Condo

High floor with AC and Tropical Ko'olau Mountain views! Washlet!

Photo gallery for High floor with AC and Tropical Ko'olau Mountain views! Washlet!

Living area
Room
Living area
Great views of the mountains
Dining

Reviews

9.2 out of 10
Wonderful
1 bedroom1 bathroomSleeps 4

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym
  • Parking available

Explore the area

View in a map
Honolulu, HI
  • Place, Waikiki Beach
    ‪7 min walk‬
  • Place, Kuhio Beach
    ‪7 min walk‬
  • Place, International Market Place
    ‪14 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Rooms & beds

1 bedroom (sleeps 4)

Bedroom 1

1 King Bed

Other Space 1

1 Double Sofa Bed

1 bathroom

Bathroom 1

Bidet · Toilet · Shower only

Spaces

Porch or lanai
Kitchen
Balcony
Dining area

About this property

High floor with AC and Tropical Ko'olau Mountain views! Washlet!

Waikiki Sunset #3209 – 229 Paoakalani Ave.

You'll treasure the fabulous mountain views by day and sparkling city lights at night from this 32nd floor, one-bedroom condo (546 sq.ft. plus access to lanai from bedroom with table and chairs) with central AC and natural stone flooring throughout. 4-person max.

Just a 10-minute walk to the best swimming and surfing beach in Waikiki, plus shops, restaurants, the Honolulu Zoo, Waikiki Aquarium, and Kapiolani Park!

LIVING AREA:
– Queen sleeper sofa
– 50" TV

FULL KITCHEN:
– Stainless steel appliances (sorry, NO dishwasher)
– Quartz counters
– Dining area (seats 4)

BEDROOM:
– California King bed (sorry, can NOT be made into twins)
– 40" TV

BATHROOM:
– Walk-in shower with handheld shower wand (no tub)
– Washlet commode
– Granite counters

YOUR RENTAL INCLUDES:
– FREE on-site self parking in covered garage for 1 vehicle (6' height restriction)
– FREE Wi-Fi
– FREE local calls and long distance to the US mainland & Canada
– NO Resort Fees!

WAIKIKI SUNSET AMENITIES INCLUDE:
– Heated Swimming Pool
– Fitness Center
– Outdoor BBQ Area
– Coin-Operated Laundry Facilities on each floor
– 24-hour Security
– On-site Sundry Store (drinks, snacks, beach equipment rentals, and more)

NEARBY LANDMARKS:
– Honolulu Zoo - 0.3 mi
– Waikiki Aquarium - 0.7 mi
– Kapiolani Regional Park - 0.9 mi
– Diamond Head State Monument - 2.4 mi
– Iolani Palace - 3.6 mi

CHECK-IN IS 3PM — CHECK-OUT IS 11AM
Since another guest may check out the same day you arrive, to guarantee an early Check-In, reserve the condo for the night prior to arrival. For same-day reservations, Check-In Time is guaranteed for 5PM.

No Pets, No Parties, No Smoking/Vaping (including in the condo, on the balcony/lanai, or in any of the building's public spaces). Violations are subject to a $500 fine, plus actual costs for odor removal or if anything needs replacement due to tar, ashes, or burns.

ALL CAPTAIN COOK RESORTS RENTALS INCLUDE:
– Bath towels, Beach towels, Bed linens
– Dishes, Silverware, Cookware (including tea kettle & rice cooker)
– Beach chairs, Hair dryer, Iron/Ironing board
– Start-Up Supplies: coffee filters, laundry detergent, dish soap, dishwasher soap, bar soap, paper towels, toilet paper, tissue, basic cleaning supplies, and travel size (2 oz.) shampoo, conditioner, body wash, body lotion
– NOT PROVIDED: beach umbrellas, beach toys, aluminum foil, Ziploc bags, coffee, condiments/seasonings, cooking oil, fabric softener, or bleach. This private vacation rental does NOT include resort services such as daily housekeeping, replenishment of towels or toiletry supplies, or hotel front desk services.

2014 | TA-057-951-9488-01 | 1-2-6-028-011-0353

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property Registration Number 2014, 260280110353, GE-057-951-9488-01, TA-057-951-9488-01
Property # 1230759vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Honolulu

Located in Waikiki, a neighbourhood in Honolulu, this condo is in the mountains and near the beach. Royal Hawaiian Center and Waikiki Beach Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Kaimana Beach. Looking to enjoy an event or a game while in town? See what's happening at Neal S. Blaisdell Center or Aloha Stadium.
Map
Honolulu, HI

What's nearby

  • Honolulu Zoo - 7 min walk - 0.6 km
  • Waikiki Beach - 7 min walk - 0.6 km
  • Kuhio Beach - 7 min walk - 0.6 km
  • International Market Place - 14 min walk - 1.2 km
  • Royal Hawaiian Center - 19 min walk - 1.6 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 31 min drive

Restaurants

  • ‪Deck. - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬2 min walk
  • ‪M.A.C. 24/7 - ‬3 min walk
  • ‪Hula's Bar & Lei Stand - ‬6 min walk

Frequently asked questions

Is High floor with AC and Tropical Ko'olau Mountain views! Washlet! pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at High floor with AC and Tropical Ko'olau Mountain views! Washlet!?

As of 11 May, 2026, prices found for a 1-night stay for 2 adults at High floor with AC and Tropical Ko'olau Mountain views! Washlet! on 24 Jul, 2026 start from S$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at High floor with AC and Tropical Ko'olau Mountain views! Washlet!?

On-site parking is available at the property.

What time is check-in at High floor with AC and Tropical Ko'olau Mountain views! Washlet!?

Check-in begins at 3:00 PM.

What time is check-out at High floor with AC and Tropical Ko'olau Mountain views! Washlet!?

Checkout is at 11:00 AM.

Where is High floor with AC and Tropical Ko'olau Mountain views! Washlet! located?

Located in Waikiki, this condo building is within a 10-minute walk of St. Augustine by-the-sea Catholic Church, Waikiki Beach and Honolulu Zoo. Royal Hawaiian Center and Waikiki Beach Walk are also within 1 mile (2 km).

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.6/10

Cleanliness

9.2/10

Check-in

9.0/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Guneet J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Absolutely loved our stay! The place was spotless and beautifully maintained. The towels and bedding were premium, and the mattress was super comfy—felt like sleeping on a cloud. The mountain view from the balcony was spectacular! Perfect location, just a 5-minute walk to the heart of Waikiki. The host was super communicative and helpful. Highly recommend!
Stayed 4 nights in Oct 2025
Response from VrboOwner on 12 Nov, 2025
Aloha, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience! We look forward to welcoming you back in the near future. Mahalo, Captain Cook Resorts
From a partner site

10/10 Excellent

Rickie M.

Clean and beautiful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was my 4th time in Hawaii and this was the nicest room we have had yet. Very clean and gorgeous bathroom with heated toilet :)
Response from VrboOwner on 20 Nov, 2025
Aloha! Thank you for taking the time to share your recent experience and post a review. It was our pleasure to be your host and we hope you are able to plan another stay with Captain Cook Resorts soon!
From a partner site

8/10 Good

Maria M.

We liked the appartment

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The apartment is good, with a wonderful view. We could not open the door when we arrived because we did not get an instruction that after the code we should press star.
Response from VrboOwner on 11 Dec, 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated the views and cleanliness of this great condo.. We understand that you experienced some inconvenience with the keyless lock and we apologize for any confusion or inconvenience this may have caused. We hope to have the opportunity to welcome you back again in the future.
Verified

10/10 Excellent

Maria B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very good place to stay!

Nice place and beautiful view!
Stayed 10 nights in Jul 2023
Response from VrboOwner on 29 Jul, 2023
Mahalo for the 5-star review and thank you for taking time to share your feedback! Hope you can plan a return visit soon! Captain Cook Resorts
Verified

10/10 Excellent

Mario S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quick 4 Night Stay

Clean, comfortable & great location!
Stayed 4 nights in Jul 2023
Response from VrboOwner on 5 Aug, 2023
Thank you for taking the time to share your feedback of your recent stay with us! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
Verified

10/10 Excellent

Nathan V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot with a nice view and good furnishings, kitchen, parking spot.

Had a great time staying in this condo which had a comfortable bed and a stylish common area and bathroom. Good location at the edge of Waikiki with a parking space.
Stayed 5 nights in Oct 2024
Response from VrboOwner on 11 Nov, 2024
Thank you for taking the time to share your feedback of your recent stay with us! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
From a partner site

8/10 Good

TOMOKO E.

Beautiful stay with rainbow views!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The room was very clean and comfortable, and I really enjoyed my stay. I I could see a rainbow almost every day from the balcony.The rental process was smooth and easy. The only thing I was a little worried about was the lock — since it used a preset code, I felt uneasy about leaving valuables in the room. It would be nice if guests could set their own passcode for extra security.Overall, we had a wonderful experience and would love to stay here again.
Response from VrboOwner on 11 Nov, 2025
Aloha! Thank you for taking the time to share your recent experience and post your review.We are truly sorry to hear that the keyless entry system made you feel uneasy during your stay. Please be assured that our priority is guest security.​ Each guest is assigned a unique, individual code specifically linked to their name. These locks use electronic software that automatically deletes the code once a guest checks out, ensuring a new, secure code is assigned to the next incoming guest.​ We appreciate your feedback and hope this explanation addresses your concerns.​ It was our pleasure to be your host and we hope you are able to plan another stay with Captain Cook Resorts soon!
From a partner site

10/10 Excellent

Paula T.

Great Room

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice, spacious room. Well managed and great location.
Response from VrboOwner on 29 Jan, 2025
Aloha and mahalo for taking the time to post a review and recommendation of this fabulous condo. We're so glad your visit was enjoyable and look forward to seeing you again.
Verified

6/10 Okay

RAYMOND N.

Liked: Check-in, location, listing accuracy
Disliked: Communication
My stay at this property was less than ideal, especially when an unexpected power outage left me and a group of senior citizens without light or food for hours. I reached out to the property manager, Byron, asking about emergency lanterns in the room to decide whether I should purchase some, but I never received a response—not during the emergency, and not even after my trip had ended. I also emailed the parent company, Captain Cook Resorts, and received no response from them either.In a situation like this, the bare minimum is basic communication and support, which was completely absent. I was forced to go out into the city, which was dealing with a citywide power outage, to find food for the group—an extremely difficult task.While the check-in process was straightforward, and the room itself was okay, the lack of support from both the property manager and the company as a whole made the experience incredibly frustrating. If you need help during your stay, don’t expect timely or helpful responses. The lack of customer care in an emergency is unacceptable.
Stayed 7 nights in Mar 2026
Response from VrboOwner on 30 Mar, 2026
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you experienced building power outage and poor communication during that time. We understand how important it is to have clear and timely communication with our guests, and we sincerely apologize for falling short in this area. We take all guest feedback seriously and will be reviewing our communication processes to ensure that we are providing the best possible experience for our guests as usual and especially in the irregular situation like this. We appreciate your honesty and hope that you will give us another chance to exceed your expectations in the future. Thank you again for choosing to stay with us. Captain Cook Resorts
From a partner site

10/10 Excellent

Jordi G.

Recommended

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful place to stay for a great price!
Response from VrboOwner on 18 Sept, 2024
Aloha! Thank you for taking the time to share your recent experience and post a review. It was our pleasure to be your host and we hope you are able to plan another stay with Captain Cook Resorts soon!
From a partner site

10/10 Excellent

Roy W.

Good Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My wife and I stayed for 6 nights and it was convenient and comfortable.
Response from VrboOwner on 6 May, 2024
Aloha! Thank you for taking the time to share your recent experience and post a review. It was our pleasure to be your host and we hope you are able to plan another stay with Captain Cook Resorts soon!
Verified

8/10 Good

Kyooyoung B.

Liked: Cleanliness, location
Disliked: Check-in

A good place with the best view

I've really enjoyed staying at this place for a month with my family. First of all, I love the view from this unit. Also I would like to appreciate to you all guys efforting this place better.
Stayed 30 nights in Apr 2022
Response from VrboOwner on 4 Jun, 2022
Mahalo for the 4-star review, Kyooyoung, and thank you for taking time to share your feedback! Hope you can plan a return visit soon! Captain Cook Resorts
Verified

10/10 Excellent

David L C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Clean and comfortable

There were some small maintenance issues like cabinet handles falling off but overall it was an excellent experience
Stayed 9 nights in Aug 2024
Response from VrboOwner on 31 Aug, 2024
Mahalo for the 5-star review and thank you for taking the time to share your feedback of your recent stay with us! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
Verified

10/10 Excellent

Dera M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Oahu Getaway

This condo was AMAZING!! Views did not disappoint! Communication with Byron was easy and he was on it! I would definitely stay hear again hands down! Side note bed was so comfortable!!!!
Stayed 4 nights in Jan 2024
Response from VrboOwner on 22 Jan, 2024
Thank you for taking the time to share your feedback of your recent stay with us! We're so happy you enjoyed your stay! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
Verified

10/10 Excellent

Matthew H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice condo with an excellent view

We really enjoyed our stay at this unit. The unit itself was well furnished, and conveniently located. There was some utility construction going on in the garage and around the perimeter, but it really wasn't an issue at all. If you're considering this unit for your stay, go ahead and book it!
Stayed 7 nights in Nov 2023
Response from VrboOwner on 2 Dec, 2023
Thank you for taking the time to share your feedback of your recent stay with us! We're delighted you enjoyed your stay! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
Verified

10/10 Excellent

jason b.

Liked: Cleanliness, check-in, communication, location, listing accuracy

good

as described. responsive on site mgt,
Stayed 6 nights in Oct 2024
Response from VrboOwner on 11 Nov, 2024
Thank you for taking the time to share your feedback of your recent stay with us! We're delighted you enjoyed your stay! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
Verified

8/10 Good

Tiffany H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot to stay in Waikiki

We loved the location of this condo. It is just two blocks from the beach and canal. Condo was clean, comfortable and had most of the things you needed. Our only cons were that the ac was imbalanced between the bedroom (super cold) and the living room (comfortable). But, grab an extra blanket for the bedroom or open the windows in the living room and you'll be good. We would have this location on our short list for the next time we are in Waikiki.
Stayed 3 nights in Apr 2024
Response from VrboOwner on 12 Apr, 2024
Mahalo for the 4-star review and thank you for taking time to share your feedback! We hope you can plan a return visit soon! Captain Cook Resorts
From a partner site

8/10 Good

Mary H.

Love Hawaii

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: well kept apartment. the only two issues we had was the air con wasn't very effective so we had the doors open. Which made it impossible to sleep with the noise outside and within the building.
Response from VrboOwner on 31 May, 2022
Mahalo, Mary, for the wonderful review! We apologize for the Air conditioner problem, thank you for alerting us. In the future please give your property manager an opportunity to remedy any issues while you are still our guest so we can make your stay more enjoyable! The Waikiki Sunset has central air conditioning, which is a building maintenance repair issue, once they were made aware of the problem it was repaired. I will pass your feedback on to the team and hope to see you on your next visit.
From a partner site

8/10 Good

Helen Y.

Spacious 1 bedroom nice mountain views

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I had a great stay in this unit. Property manager was responsive and got things fixed quickly. Housekeeping left a bit to be desired. Although linens were fresh unit needs more frequent deep cleaning of high touch areas, shower, surfaces, floors, upholstery.
Response from VrboOwner on 10 Jul, 2022
Mahalo, for sharing your comments about your recent stay. We are pleased that your stay was enjoyable and you appreciated the mountain views and services of your property manager. It sounds like the housekeeping team missed the ticket on quality control - thank you for alerting us. We appreciate your business and look forward to seeing you on a return visit.
From a partner site

10/10 Excellent

Richard R.

Oahu Comfort

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My wife and I spent a very comfortable 9 days in this building. Byron was very helpful from our first meet to our last communication. The apartment had everything we needed down to beach chairs. Located away from the noise and traffic of Waikiki beach but only a 4 block walk to the beach. (less than 4 minutes) Our view overlooked the mountains, golf course and cityscape. We enjoyed the included parking, which is very expensive in Waikiki and the close proximity to grocery, restaurants and many of the outdoor attractions in South Oahu. A nice pool to relax by, reasonably priced laundry on the same floor and even a small market in the building. We enjoyed breakfast in the morning and relaxing in the evening on the small lenai. Everything you needed to make a meal, if desired, in the kitchen.
Stayed 8 nights in Feb 2024
Response from VrboOwner on 13 Feb, 2024
Mahalo for choosing to stay with Captain Cook Resorts and the great review and recommendation! We're so glad your stay was enjoyable and we hope you will continue to keep us in mind for future visits. Mahalo! Captain Cook Resorts
Verified

10/10 Excellent

Karen M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location! Very clean and stocked with just the right get started amenities. Checkin was quick and easy. Communication from time of booking to checkout was stellar.
Stayed 3 nights in Apr 2026
Response from VrboOwner on 24 Apr, 2026
Thank you for choosing to stay with us and taking the time to post a review! We look forward to welcoming you back in the near future. Mahalo! Captain Cook Resorts
From a partner site

8/10 Good

A guest from Moriguchi shi, Osaka

お部屋は価格相応で良い

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: キャプテンさんは3回目の利用。空港到着時にLINEでプロパティーマネジャーのByron氏に連絡すると14時にチェックインできるのでホテルに向かいセキュリティーデスクで受付を済ませ入室したら連絡をくれというアメリカンなテイストでの対応。こちらのホテルは去年も利用したのであらかたはわかっていたからよかったですが初めてだとパニック確定だったと思います。入室後連絡を入れ荷物を整理しているとほどなくByron氏が到着しました。結果無事チェックインできたのでこれはこれで良しとします。部屋は高層階でシティービュー、夜に真っ暗になるオーシ&#
Response from VrboOwner on 18 Jul, 2025
Aloha! Thank you for taking the time to share your recent experience and post a review. We appreciate your returning business and you were happy with this amazing condo and amazing views! It was our pleasure to be your host and we hope you are able to plan another stay with Captain Cook Resorts soon!
From a partner site

10/10 Excellent

YUKIKO Y.

とても快適でした!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: このたび4泊6日でお世話になりました。4年ぶりのハワイで少し不安でしたが、チェックイン対応やお部屋の使い方など、すべて完璧でした。お部屋のインテリアや眺望もすばらしく、快適に過ごすことができました。ラナイからは、時間ごとに変わる美しい風景を堪能しました。私たちにとって最高のお部屋でした。本当にありがとうございました!
Response from VrboOwner on 15 Oct, 2024
We're delighted to have provided all of the needs you required for an enjoyable stay! It was our pleasure to be your host and we hope you are able to plan another stay with Captain Cook Resorts soon!
From a partner site

10/10 Excellent

JUN K.

ワイキキサンセット#3209 にステイしました

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 担当者の方々がとても親切で、日本語も話せたことが安心で満足でした、部屋も綺麗にしてあって気持ちのいい滞在をさせて頂きました。準備期間からメールでもコミュニケーションのしっかりしていて安心して渡航する事が出来ました。
Response from VrboOwner on 23 Oct, 2024
Aloha! Thank you for taking the time to share your recent experience and post a review. It was our pleasure to be your host and we hope you are able to plan another stay with Captain Cook Resorts soon!
From a partner site

4/10 Poor

SEIICHI W.

ちょっと残念でした

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: ワイキキサンセットは過去に何回も利用しています。ウォシュレットと高層階が希望だったし「リノベしたばかり」という謳い文句の3209号室に泊まりましたが、「リノベしたばかり」は納得出来ないくたびれた部屋でした。4日目にシャワーが使えなくなりキャプテンクック担当者に連絡しましたが連絡つかず、結局シャワーは使えずじまい。翌日昼頃ようやく連絡がつき修理をおねがいしましたが完了せず、空いている2910号室のシャワーを使わせてもらうことに。こちらの部屋は「リノベしたばかり」が納得できる部屋でした。3209号室は2度と使わないでし&#x
Response from VrboOwner on 6 Dec, 2023
Thank you for taking the time to share your recent experience. It’s very disappointing to receive low marks as we work hard to offer great accommodations and friendly service, and we apologize, if we fell below our standards. We are investigating the concerns you have raised. We value you as a customer and hope you will keep us in mind for future vacation plans.

About the host

Hosted by Captain Cook Resorts

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Languages:

English, Japanese

Premier Host

They consistently provide great experiences for their guests
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