Verified
6/10 Okay
Charlotte S.
24 Mar, 2019
It was great after we changed units on the 2nd day.
We love the property. It is a great place for kids and the units are large and nicely furnished. Unfortunately, the first day of our visit did not go smoothly. It was 5:00 before we could go to the unit. The unit smelled strongly of cigarette smoke. We called the front desk who responded bt sending up a man with some sort of Febreeze. He did not say a word, but started spraying the carpets. So it then smelled like smoke and chemicals. We had our 4 year old twin grandchildren with us and I do not believe it was healthy for them. I requested a move. Management said they were completely full and there was no where else to go. Thankfully we checked again the next morning and we were able to move to a nice unit. The staff was very helpful in moving our luggage to another building. We enjoyed the remaining two days.
Charlotte S.
Stayed 3 nights in Feb 2019