2/10 Terrible
daniel s.
10 Jan, 2022
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Awful smell throughout our stay
When arriving we noticed a bad smell and found out the toilet emits odors from the septic tank. The host claimed this is something to have never happened before and provided us with chemical tablets which didn't help at all – a plumbers job would have been needed.
WIFI: The house divided into multiple apartments and only has one WIFI router somewhere in the house. As a result, the internet access is very bad and doesn't work at all in half of the space.
Equipment: We had to inform the host about multiple things not being provided (toilet paper, trash bags, soap, cutting board, hammock). The host reacted quickly and provided us with the things. It's still painful to be responsible to request these things as a guest.
Check-in: The listing said 12:00 for checkin, but we weren't able to enter the apartment until 15:00. The host said our booking of 2.5 days in advance was too spontaneous for them to react (???).
Communication: We didn't receive location and checkin informations until the late evening before arrival and had to involve VRBO customer support to get a better understanding of the process, causing confusion.
Maybe something that should be included in the listing: The nearby church bells are really loud between 6:00AM and 8:00PM.
daniel s.
Stayed 7 nights in Jan 2022
