Desert Cove Vacation Rental Experience the best of Scottsdale at our impressive Desert Cove Estate!
Grab a drink and a barstool and watch the big game in this Scottsdale estate's impressive outdoor entertainment area. At halftime, fire up the built-in barbecue and grill up something from a market in Kierland Commons, 14-minutes from home. After, celebrate with a dip in the heated pool or move the group over to the palm tree-lined lawn for a cornhole tournament.
Outside, you'll feel the unique vibe of the desert thanks to earthy stucco tones, natural rock, and exposed-wood pergolas. At the Desert Cove Estate, alfresco dining is a must. A wet bar, outdoor kitchen, and spacious lounge areas with TVs facing every direction creates the perfect atmosphere for a cookout or pool party. Inside, the ambiance takes a modern-contemporary turn, showing off designer furnishings and state of the art electronics. The kids will love the home theatre, arcade, and roasting marshmallows at the fire pit outside. Later in the night, move inside for a tropical cocktail at the wet bar and maybe a game or two of pool.
Start the next morning bright and early on one of the PGA's favorite courses at TPC Scottsdale. The Championship and Stadium courses are legendary tour stops and must-plays for experienced golf aficionados. After lunch at the clubhouse, head to Old Town Scottsdale and explore the 1920's architecture, boutique shops, and buzzing bar scene 15-minutes from Desert Cove.
This single-story estate boasts 7 impressively large bedrooms and a total of 11 beds, all with Smart TVs, memory foam mattresses, and premium linens. The master bedroom is furnished with a king bed and includes a gas fire place for the chilly winter evenings. The spacious master en-suite bath includes dual sinks, vanity, jacuzzi bathtub and large walk-in shower with rain shower head.
Suite 2: Queen bed, smart TV. Suite 3: King bed, smart TV. Suite 4: Two double beds, smart TV, walk in closet, private patio with outdoor table and ceiling fan. Suite 5: Queen bed, smart TV, en suite bathroom with walk in shower, walk in closet, private patio with outdoor seating and ceiling fan. Suite 6: Queen, smart TV, reach-in closet and ceiling fan. Suite 7: Two double size bunk beds to sleep 8 total with en suite bathroom and walk in shower. Bathroom 1: Master includes jacuzzi bath tub and walk in shower Bathroom 2: In suite 5; full bathroom with walk in shower Bathroom 3: In suite 7; full bathroom with walk in shower Bathroom 4: Half bathroom by front door Bathroom 5: Hallway bathroom with bath tub/shower combo We can also provide 3 double size memory foam rollaways upon request for $60 each. Bed Summary: 2 Kings, 3 Queens, 6 double and three double size rollaways. (sleeps 24)
INCLUDED WITH YOUR VACATION HOME All of our vacation rentals are fully furnished with cable TV and high speed WiFi (Free WiFi). Kitchens are equipped with appliances including a refrigerator, microwave, oven, stove, kettle, traditional drip coffee maker (ground beans), toaster, blender, crockpot and Instant Pot. Kitchen: Properties are equipped with the following items to accommodate the max occupancy of the home: basic dining, cooking and serving essentials including plates, bowls, silverware, wine and drinking glasses, cooking utensils and kitchen accessories such as can opener, wine opener, measuring spoons and more. We also provide a spice rack, salt and pepper. No other cooking essentials or supplies are provided unless left by previous guests (oil, sprays or other cooking ingredients, foil, cling wrap, etc.). House Supplies: Your home will be stocked with an initial supply of trash bags, paper towels, kitchen sponge, shampoo, conditioner, bar of soap, and laundry soap. Other Items: The property is equipped with a specific quantity of bath and pool towels to accommodate the max occupancy of the home. The bathrooms are stocked with shampoo, conditioner and body wash. There are also fully equipped laundry rooms with washer, dryer, ironing board and iron.
LOCATION: Major cross roads are E Shea Blvd & N 92nd st
ESTIMATED DISTANCES FROM THE VACATION HOME - TPC Waste Management Open: 10 minute drive - Kierland Commons: 14 minute drive - Old Town Scottsdale: 14 minute drive - Westworld: 11 minute drive
- FREQUENTLY ASKED QUESTIONS - WHAT TIME IS CHECK-IN AND CHECK OUT? Check in is after 4PM local time, and check out is no later than 10 AM. Early check-in and late check-out are subject to availability and may incur additional fees. Please reach out 1–2 days prior to check-in to inquire about pricing and availability. WILL I NEED TO MEET THE PROPERTY MANAGER TO GET A KEY? All of our properties have keyless locks. This keyless system allows entry into the vacation rental through the issue of a “code” rather than a physical key. The code changes for every reservation so it is an incredibly safe alternative. By issuing the code prior to arrival, the check-in process is much easier. DO YOU PROVIDE DAILY CLEANING SERVICE? We provide a departure clean on all stays. A mid-week or mid-stay clean can be provided for an additional fee.
CAN WE HAVE THE POOL HEATED? Yes, during the winter our pools are kept around 75-84 degrees. If you would like the pool to be heated we charge a fee of $150/night. Please let your property manager know at least one week in advance of your arrival if you would like pool heat added to your reservation.
DO YOUR HOMES HAVE OUTDOOR MUSIC SYSTEMS? This property has an outdoor music system. However, the volume is limited due to local noise ordinances.
DO YOU ALLOW PETS? Pets must be approved in advance $200 non-refundable pet fee
DO YOU ALLOW FOR LARGE EVENTS/WEDDINGS? No
• Pool Heat - $150 + tax per day *Need 48 hour advanced notice. • Early check-in and late check-out are subject to availability and may incur additional fees. Please reach out 1–2 days prior to check-in to inquire about pricing and availability. • Pets welcome for $200 + tax per pet - non refundable
"pack 'n' play, highchair, and air mattress are available upon request."
HOUSE RULES: - Pool and landscape vendors access the home once per week and have access to the backyard - No pets allowed - Quiet hours are enforced from 9 pm-9 am - Vendors have access to the homes on their scheduled day. Service days have the possibility of changing and do occur up to two times a week. - This rental property is not used for Nuisance Parties or Unlawful Gatherings. 6 adult maximum plus their dependent children are allowed at the property. - Unauthorized late check-out will incur a penalty of $150 + tax. - Early check-in and late check-out are subject to availability and may incur additional fees. Please reach out 1–2 days prior to check-in to inquire about pricing and availability.
* For safety and security purposes this home has two nest cameras on both sides of the front of the house.
* Landscapers and pool vendors have access to the backyard to do work on their scheduled days.
* BEDROOM FIREPLACE IS CURRENTLY INOPERABLE. *
Events, parties, and any type of gatherings are prohibited. 6 adult maximum plus their dependent children are allowed at the property.
*We do our best to ensure guests have a 5 star experience. Guests will be provided with a start up supply of household items such as laundry soap, dish soap, paper towels, toilet paper etc so that upon check in you do not need to run to the store. If your stay is longer than a few days you will need to bring these items with you. Thank you
6 adult maximum plus their dependent children are allowed at the property
Add dates for prices
Amenities
Pool
Hot tub
Kitchen
Washing machine
Dryer
Pet-friendly
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Pets allowed: dogs less than 9 kg per pet (limit one pet total)
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Smoking
Smoking is not permitted
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
Property registration number 21326548
About the area
Scottsdale
Located in Central Scottsdale, a neighbourhood in Scottsdale, this holiday home is in a rural area and in the mountains. Kierland Commons and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain and Desert Botanical Garden. Travelling with kids? Make time for Phoenix Zoo, or head to an event or a match at Westworld of Scottsdale. Discover the area's water adventures with fishing and swimming nearby, or enjoy the great outdoors with hiking and mountain climbing.
Scottsdale Ranch Park Tennis Center - 3 min drive - 2.3 km
Talking Stick Resort Casino - 7 min drive - 9.4 km
Arizona State University - 16 min drive - 25.5 km
Getting around
Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
Restaurants
Circle K - 3 min drive
Chick-fil-A - 3 min drive
Portillo's Hot Dogs - 3 min drive
McDonald's - 17 min walk
Whataburger - 3 min drive
Frequently asked questions
Does *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar! have a pool?
Yes, this property has a pool. Pool types include heated pools.
How much does it cost to stay at *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar!?
As of 9 Apr, 2026, prices found for a 1-night stay for 2 adults at *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar! on 13 Jun, 2026 start from S$1,151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar! pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 9 kg per pet.
How much is parking at *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar!?
On-site parking is available at the property.
What time is check-in at *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar!?
Check-in begins at 4:00 PM.
What time is check-out at *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar!?
Checkout is at 10:00 AM.
Where is *Entertainers Paradise* Arcade/Golf Simu/Pickleball/Theater/Gym/Swim-up Bar! located?
This family-friendly Scottsdale holiday home is located in the mountains, within 3 mi (5 km) of Scottsdale Ranch Park and Mountain View Park. Butterfly Wonderland and OdySea Aquarium are also within 6 miles (10 km).
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Thank you for booking with us! It was an honor to host you, and we truly appreciate having you as a guest. We look forward to welcoming you again soon!
Thank you for your kind words! We're so glad to hear you enjoyed the home and had a great experience with our team. We’d love to welcome you back anytime!
Very spacious, pool was perfect. Would stay here again!
Quinn H.
Stayed 4 nights in Jul 2022
Response from VrboOwner on 6 Aug, 2022
Thank you Quinn for your positive feedback. We delighted to know that you enjoyed the place and loved your stay. It will be a pleasure to host you again in the future.
We stayed here for our family vacation. There were 9 adults on the trip and the house had plenty of room for all of us. Located in a nice neighborhood with access to grocery stores, gas stations, fast food and restaurants in walking distance. We look forward to staying again!
Tracy H.
Stayed 7 nights in Mar 2024
Response from VrboOwner on 26 Apr, 2024
Hello Tracy, we appreciate you for sharing your experience with us during your recent stay with Porter. We are delighted to know that you had a wonderful stay in our home and you find it close to access grocery stores, restaurants and etc. We can't wait to host you again!
The property was as described and a wonderful getaway. A mini resort out back
We enjoyed our stay so very much. We would definitely rent this property again. Great management group to work with. Thank you
Chad D.
Stayed 5 nights in Mar 2023
Response from VrboOwner on 24 Mar, 2023
Hi Chad, we loved knowing your feedback! It's a pleasure hosting you and we are glad that you enjoyed your stay! We can't wait to host you again soon in the future.
I came here with a group of 16 girls and we had the best time. The property is gorgeous and had everything we wanted and more. It was clean and the rooms were spacious. I would highly recommend this place and would love to come back here again soon!
Verified traveller
Stayed 3 nights in Apr 2023
Response from VrboOwner on 1 May, 2023
Hi Caroline, thank you for taking the time to leave us feedback! We loved that you find the home gorgeous and had everything you wanted. We appreciate your recommendation and we can't wait to host you again soon in the future!
Lovely property with all the amenities needed in a nice quiet neighborhood. Beautiful pool and outdoor setting.
More than enough beds, tvs, bathrooms and a beautiful kitchen area. Surround sound stereo system throughout the entire property was an added touch!
David A.
Stayed 3 nights in Apr 2022
Response from VrboOwner on 15 Jun, 2022
Thank you for your lovely feedback! We are glad to know that you loved the house and enjoyed your stay! We are happy to be of service to you throughout your stay. We would love to have you again!
This was an excellent property for our family to all meet together for our Thanksgiving celebration. We all, adults and the children, loved the house and especially the backyard amenities!
Janice L.
Stayed 5 nights in Nov 2022
Response from VrboOwner on 28 Nov, 2022
Hi Janice! Thank you for spending your Thanksgiving with porter!
We truly are delighted to know that all adults and children loved the house and the backyard amenities. We can't wait to have you back again soon in the future!
Large family celebrating time together. Property manager was very responsive. House was nice and very comfortable for all of us.
Nicole S.
Stayed 7 nights in May 2022
Response from VrboOwner on 30 Jun, 2022
Thank you Nicole for the wonderful feedback. We here at Porter are happy to know that you enjoyed your stay and liked the place. We strive to give our guests the best quality service so they can enjoy their stay and have a home away from home....We would love to have you back again on your next visit.
If you’re coming to AZ, this is the best property! From the pool, to the fire place, all the amenities are perfect! Bedrooms are spacious and there are many for large parties! The company was awesome and always ready to help us answer any questions! HIGHLY recommend, we will be back!
Lyndsay J.
Stayed 10 nights in Nov 2020
Response from VrboOwner on 20 Oct, 2022
Hi Lyndsay, thank you for making our home your property of choice. We truly appreciate your feedback. It was our pleasure to host you and we look forward to hosting you again in the future!
A group of us went out for my buddies bach party and it was the perfect place for a weekend. Great pool, amazing outside area filled with TV's, hot tub, lounge chairs, and a massive grill, perfect combination for a good amount of gold junkies on Masters weekend. The place was everything we hoped for and more, thank you
Tyler B.
Stayed 4 nights in Apr 2021
Response from VrboOwner on 20 Oct, 2022
Hi Tyler, thank you for making Porter home your accommodation of choice and for sharing more of your time by providing us with your valuable feedback. We are delighted to read your comments and to know that you enjoyed the facilities and features of our home. It is always our goal to provide the service you have come to expect. Looking forward to hosting you again!
Loved our stay!!
5/5
This house was perfect for us! Large sized bedrooms, nice bathrooms, beautiful large backyard with pool and activities as well as lots of seating options. Nice kitchen with generous amount of plates and glassware. Very well stocked!The manager was awesome to deal with before, during and after our stay. Check in was very easy. Always available for our entire stay assuring us if we needed anything to just call. We loved the place!! Highly recommend this property!
Denise L.
Stayed 3 nights in Feb 2020
Response from VrboOwner on 20 Oct, 2022
Hi Denise, thank you for making Porter home your accommodation of choice and for sharing more of your time by providing us with your valuable feedback. We are delighted to read your comments and to know that you enjoyed the facilities and features of our home. It is always our goal to provide the service you have come to expect. Looking forward to hosting you again!
We absolutely loved our stay! This property was amazing so much for my grandkids to do! Hot tub was a big hit! Amazing pool with all the TVs in the outdoor kitchen was perfect! Kids and adults had so much fun playing pickleball!!the garage full of games and simulator was amazing! Everyone really enjoyed it!!I just can’t say enough good things about this property. Wide open space in the house was perfect! Definitely looking forward to renting this home again! A North Dakota family who loves the Arizona weather in October.
Sue B.
Stayed 7 nights in Oct 2024
Response from VrboOwner on 14 Nov, 2024
Thank you so much for your kind words! We're thrilled that you and your family had such a great time. It sounds like everyone made the most of the pool, hot tub, pickleball, and all the fun games in the garage! We're so glad the space worked well for your group, and it's wonderful to hear that you'll be looking to return. We can't wait to host your North Dakota family again in the future, especially during that beautiful Arizona weather in October!
10 of us, aged 1 to 79 enjoyed the pool, hot tub, pool table, exercise bike and home theater. The kitchen table was big enough for family dinners and games. The neighborhood is quiet and perfect for walks or runs.
Margaret L.
Stayed 6 nights in Dec 2021
Response from VrboOwner on 13 Jan, 2022
Thank you for being a wonderful guest! We'd welcome you back anytime!
The place was amazing for a group of 8 guys, good location , it had everything you need to enjoy the home. We made most meals at the house, as it had all the necessities. The host was very quick to get back to us with any questions or concerns.
Pool heat was turned on a hot very warm as soon as we informed them to include it.
Would recommend the house very much so
Karl L.
Stayed 4 nights in Apr 2024
Response from VrboOwner on 23 Apr, 2024
Hi Karl,
Thank you for your wonderful review! We're thrilled to hear that you had an amazing stay and that the home had everything you needed for a great time with your group. Your recommendation means a lot to us, and we look forward to hosting you again in the future!
The house was amazing - huge back yard with out door kitchen, pool, and entertainment. Spacious indoors with pool table, incredible movie theater, and more than enough space for the 19 of us that stayed. Close proximity to everywhere we wanted to go in Scottsdate - no more than a 15 minute uber for anything. Property managers were very responsive and got back almost immediately. Would highly recommend this property and the company who manages it.
Jason G.
Stayed 3 nights in May 2022
Response from VrboOwner on 10 Jul, 2022
Thank you Jason for the wonderful feedback. We here at Porter are happy to know that you enjoyed your stay and liked the place. We strive to give our guests the best quality service so they can enjoy their stay and have a home away from home....We would love to have you back again on your next visit.
If you book bring 20 people because we had 6 and the home is designed for a lot of people. Great home, small things like broken window, dirty carpets, damaged cabinet’s, the pool heat was exorbitantly expensive and it’s a real party house.
Mercedes R.
Stayed 4 nights in Apr 2023
Response from VrboOwner on 21 Apr, 2023
Hi Mercedes, thank you for letting us know of your feedback! We are delighted that you find the home with an excellent outdoor area. It's a pleasure hosting you and rest assured we'll check and address your feedback in the home as well as discuss internally your feedback about the pool heating cost. We look forward to hosting you again soon in the future!
This was an amazing home to rent with a large group of friends. There were a few minor things that were minor inconveniences in the home but nothing close to a deal breaker. Management and maintenance were very quick to respond and wanted to make sure we were good. Gorgeous property, plenty of space and close to everything! Would definitely come back and stay again!
Rolando P.
Stayed 3 nights in Aug 2021
Response from VrboOwner on 20 Oct, 2022
Hi Rolando, thank you for making Porter home your accommodation of choice and for sharing more of your time by providing us with your valuable feedback. We are delighted to read your comments and to know that you enjoyed the facilities and features of our home. It is always our goal to provide the service you have come to expect. Looking forward to hosting you again!
Wonderful house and location in Scottsdale. House was as advertised; with the addition of a Pickleball/Basketball sport court that was even better than the previous playground option. Beds were comfortable, Kitchen was well stocked, outdoor pool/hot tub/entertainment area were as awesome as the pictures suggest. Awesome responsiveness by the management company on some minor pool heater and lighting issues. Lighting/sound/tv controls are all smart home devices that required a bit of learning for the less technically savvy in our group. Would definitely return!
Bill S.
Stayed 5 nights in Dec 2022
Response from VrboOwner on 2 Jan, 2023
Hi Bill! Thank you for taking the time to leave us feedback! It was truly an honor hosting you and we, at Porter are so delighted with your kind words and that you find the home wonderful! We look forward to hosting you again soon!
For a Party of 16 in for the Fiesta Bowl - THE PERFECT PLACE!
We had 3 couples, plus a single mom, so 7 parents with a total of nine 18-20 year old's making up our group of 16, and everyone had their own bed and was able to sleep comfortably. After a glorious TCU Horned Frogs victory over Michigan in the Fiesta Bowl on NYE, we brought in Grimaldi's Pizza's & salads to ring in the New Year, and this home provided the PERFECT setting for a relaxed and fun way to celebrate the New Year and TCU win! The big kids enjoyed the hot tub and basketball court, and the old men enjoyed the 'old school' video games & pool table. The location was so great for all of our activities in Old Town and an easy drive to State Farm stadium in Glendale. HIGHLY recommend this home and property management group and would definitely stay there again!
Krista W.
Stayed 2 nights in Dec 2022
Response from VrboOwner on 13 Jan, 2023
Hi Krista, thank you for sharing your experience during the stay! We are so delighted that everyone in your group enjoyed the place and activities! We appreciate the recommendation and we look forward to hosting you again soon in the future!
Verified
6/10 Okay
Eric H.
11 Apr, 2022
Liked: Check-in, communication, location
Could use a tune up.
This is a great property, but is getting a little run down. The home itself is in pretty good shape, but the yard, bar area, hot tub, outdoor grill could use a good cleaning and some repairs. The Fountain was broken, pool filter/cleaning system was laying on the ground near the pool in pieces. We rented this property during peak season so paid top dollar - so I expected a little better condition.
Eric H.
Stayed 5 nights in Apr 2022
Response from VrboOwner on 1 Jul, 2022
Thank you Eric for bringing your experience to our attention, we strive for excellence with all guests so your feedback is valuable to us.
All of us here at Porter would like to extend our apologies for your less than stellar experience in our home. We as a company strive for excellence for all guests so your feedback is valuable to us. We hope to host you again in the future to give you the full Porter experience.
We enjoyed our stay at the Desert Cove during the Thanksgiving holiday. The house had plenty of bedrooms with comfortable beds, enough bathrooms and space to spread out for our family of 12. The backyard was an entertainers dream with pool, hot tub and basketball court as shown in the pictures. A few notes to mention not shown in the pictures are that the kitchen didn't have enough silverware, there was only a set for 9 people and we were 12. Also we were bummed that there was no wine glasses for our holiday celebration. Lastly, a few repairs are needed on some of the bedroom doors as they wouldn't close or were cracked. Other than that our family was very pleased with the rental and all it has to offer. The keyless check in and check out instructions were easy and the rental service staff was very communicative with their response time for any questions we had. We would recommend the Desert Cove for your family or large group stay.
Kamie H.
Stayed 7 nights in Nov 2024
Response from VrboOwner on 6 Jan, 2025
Thank you for sharing your experience! We’re delighted to hear that your family had a wonderful Thanksgiving at the Desert Cove and that the home provided plenty of space, comfortable accommodations, and an entertainer’s dream backyard with the pool, hot tub, and basketball court.
We appreciate your feedback about the silverware and wine glasses, and we’ll work on addressing those items to ensure future guests have everything they need for their celebrations. We’ll also look into the repairs needed on the bedroom doors to ensure everything is in top shape.
It’s great to know that the keyless check-in and check-out process was smooth and that our team’s responsiveness added to your positive experience. Thank you for recommending the Desert Cove—we’d love to welcome you back for another memorable stay!
Verified
8/10 Good
Nina U.
24 May, 2022
Liked: Cleanliness, location, listing accuracy
Great space but a few small issues
The house is beautiful and comfortably fit our large group (18 girls) but we hit a few snags.
-We blew out an outlet that led to the wifi going down. We had to email back and forth with management for over 12 hours before someone came out to fix it after we attempted to fix it ourselves multiple times
-I had to proactively ask for check-in and check-out directions ( with check-in arriving at 3:57pm for a 4pm check in)
-The dishwasher was pretty old and very hard to get working
-There were mosquitos all throughout the house even though we were careful about closing all the doors
Nina U.
Stayed 3 nights in May 2022
Response from VrboOwner on 15 Jun, 2022
Thank you, Nina for that honest feedback. We appreciate it! Please include that we haven't taken this feedback or concerns lightly. We strive to give our guests the best quality service so they can enjoy their stay and have a home away from home. Hope we could host you again on your next visit to AZ.
If you’re accustomed to high-end homes, this property will likely disappoint. While the outdoor space is impressive with plenty to keep kids entertained, the home itself feels dated, showing noticeable wear and tear. A major highlight for the kids—the golf simulator—was out of order for our entire stay. Additionally, the outdoor bar area had a lingering garbage smell we couldn’t eliminate. One of the main shared bathroom showers never produced hot water, and the master bathroom water often carried a stale, well-water-like odor.However, the most frustrating part of our experience wasn’t just the home’s condition—it was the host’s response when we ran out of essentials like paper towels, dish soap and trash bags. Instead of restocking these basics, we were told their policy only included “starter kits.” For a property at this price point, it’s unreasonable to expect guests to stock up on fundamental items - especially ones that come in bulk and will outlast a guests stay. We’ve stayed at high end homes all over the States and Mexico and we’ve never encountered such a silly “policy” with such basic items.The house met our basic needs, but we wouldn’t choose to stay here again.
Nico P.
Stayed 5 nights in Dec 2024
Response from VrboOwner on 8 Jan, 2025
Thank you for sharing your feedback. We’re genuinely sorry to hear that your stay did not meet your expectations and that there were areas where we fell short. Your experience is important to us, and we’d like to address your concerns.
We apologize for the issues with the golf simulator, outdoor bar area, and the water in the bathrooms. These are not the standards we aim to provide, and we’ll ensure these matters are thoroughly addressed for future guests.
Regarding the essentials policy, we understand your frustration and will review this aspect to better align with guest expectations, especially for extended stays. While we currently provide starter kits, we recognize the inconvenience this may have caused and appreciate your suggestion for improvement.
We’re glad you enjoyed the outdoor space and that it provided entertainment for the kids. However, we regret that the overall experience did not reflect the high standards we strive to uphold.
Thank you again for your candid feedback—it helps us improve. We hope you’ll consider giving us another chance in the future to provide a better experience.
About the host
Hosted by owner/property manager
Local and always available for the guests needs!
Languages:
English, Spanish
Premier Host
They consistently provide great experiences for their guests