Condo

Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!

Photo gallery for Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!

Dunes of Seagrove 201B Living Area
Dunes of Seagrove 201B Oversized Balcony and Views
Dunes of Seagrove 201B Oversized Balcony and Views
Dunes of Seagrove 201B Living Area
Dunes of Seagrove 201B Living Area

Reviews

9.2 out of 10
Wonderful
3 bedrooms2 bathroomsSleeps 61339 sq ft

Popular amenities

  • Ocean view
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
Santa Rosa Beach, FL
  • Place, Seagrove Beach East
    ‪3 min walk‬
  • Place, Deer Lake State Park
    ‪8 min walk‬
  • Place, Eastern Lake
    ‪8 min walk‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪68 min drive‬

Rooms & beds

3 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Single Bunk Bed

2 bathrooms

Bathroom 1

Toilet

Bathroom 2

Toilet

Spaces

Kitchen
Balcony

About this property

Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!

This spacious condo with modern coast chic design sleeps 6 guests with its 2 bedrooms and hallway bunks. The beautiful finishes inside and out on the large patio plus amazing pool and beach access make this the perfect choice for your beach trip! And with seasonal beach set up included? This unit has everything you need.

The master suite has a wonderful sitting area and easy access to the balcony's gorgeous views. The large private bathroom features dual sinks, a shower and separate soaking tub. The guest bedroom has a queen bed and a private entrance to the shared hallway bathroom (with extra large shower). Updates are everywhere you turn and the thoughtfulness and attention to detail shows.

Dunes Of Seagrove:
Enjoy the perfect 30A vacation at this luxury Gulf-front condominium resort in beautiful Seagrove Beach. Work out in the fitness center, play tennis, then take a much-needed break in the hot tub or relax by the 7,500 sq. ft. lagoon multi-level pool. The Dunes of Seagrove is located on one of the most beautiful beaches of Scenic 30A, Seagrove Beach, between famous Seaside and Rosemary Beach. Just a short walk east you will find Deer Lake State Park. An untouched coastal habitat.

Seagrove Beach:
Named for the thick grove of oak trees lining its coastline, Seagrove Beach is located in the heart of 30A. There's no better spot to experience everything 30A has to offer! Feeling adventurous? Rent a bike and jump on the 20-mile Timpoochee bike trail that runs right around the corner from the complex. Visit famous Seaside and Grayton Beach State Park to the West. Head East and discover more of Seagrove Beach plus the wonderful coastal communities of Alys Beach and Rosemary Beach. Enjoy exploring the boutique shops, fabulous restaurants, and beautiful state parks in each of these communities.

Your stay at Dunes Of Seagrove 201B comes with Xplorie’s best activities! Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

* Free beach service: 2 chairs/1 umbrella set up Spring - Fall (weather permitting)
* Pool heated seasonally (call for dates).
* Saturday to Saturday in season.
* Assigned covered parking for 1 car.
* Sorry, no pets allowed.

An initial Benchmark signature box of amenities is provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, 1 pack of kitchen wipes and liners for each trashcan plus 2 washing machine pods. For each bathroom it includes: 1 roll of toilet paper, 1 set of facial and bath soaps/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom.

Add dates for prices

Amenities

Pool
Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Santa Rosa Beach

Located in Seagrove Beach, a neighbourhood in Santa Rosa Beach, this condo is near theme parks and on the beach. The area's natural beauty can be seen at Alys Beach and Grayton Beach State Park. Sundog Books and Eden Gardens State Park are also worth visiting. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and hunting.
Map
Santa Rosa Beach, FL

What's nearby

  • Seagrove Beach East - 3 min walk - 0.3 km
  • Deer Lake State Park - 8 min walk - 0.7 km
  • Eastern Lake - 8 min walk - 0.7 km
  • Seacrest Beach - 5 min drive - 3.9 km
  • Alys Beach - 7 min drive - 5.9 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 38 min drive

Restaurants

  • ‪The Big Chill 30A - ‬5 min drive
  • ‪Old Florida Fish House - ‬14 min walk
  • ‪Steamboat Grill - ‬20 min walk
  • ‪Canopy Road Cafe - ‬4 min drive
  • ‪The Perfect Pig - ‬10 min drive

Frequently asked questions

Does Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets! have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

As of 9 Apr, 2026, prices found for a 1-night stay for 2 adults at Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets! on 28 Jul, 2026 start from S$644, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Beach Retreat w/ Lagoon Pool, Free Beach Setup & Attraction Tickets! located?

Nestled on the beach, this Seagrove Beach condo building is within a 10-minute walk of Seagrove Beach East and Deer Lake State Park. South Walton Beaches and Seacrest Beach are also within 3 miles (5 km).

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 32 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

9.6/10

Check-in

9.6/10

Communication

9.6/10

Location

9.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

3cduncan D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Stay!

This condo was amazing. Very clean and had everything we needed. Plenty of room for our family. Loved the view from the spacious balcony and easy access to the beach. Would definitly stay here again.
Stayed 7 nights in May 2025
Response from VrboOwner on 8 Jun, 2025
Thank you so much for the kind words! We’re thrilled to hear the condo had everything you needed and that you and your family enjoyed the space, the view, and the beach access. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verified

10/10 Excellent

Daniele F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Vacation Spot

Our stay was excellent. The condo was very nice and the location was excellent. I would recommend this location and look forward to staying here again in the future.
Stayed 5 nights in Jul 2023
Response from VrboOwner on 2 Aug, 2023
Daniele, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring our guests the best vacation experience. We are glad you decided to choose us, and we can’t wait to see you again. Sincerely, Benchmark Management
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice Condo in Older Building

Outside of buildings look tired and dated. Handrails on balconies look extremely old. The view appears to be less and less over t in me due to sand dunes growing
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Carolyn S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful condo

The accommodations were wonderful. Newly remodeled and nicely decorated. The kitchen was well stocked. We have stayed in dunes of seagrove and love the proximity to nearby restaurants and stores as well as the large beach that is not overcrowded and the extra large pool. We will be back for our next vacation!
Stayed 7 nights in Jun 2022
Response from VrboOwner on 18 Jul, 2023
Carolyn, thank you for leaving us a review of your stay. We're thankful you chose to vacation here with us and are delighted by your remarks. Our goal is to create memorable experiences for our guests, and it's pleasing to know we exceeded your expectations. It doesn't get sweeter than this fully remodeled home, where everyone can relax and enjoy a first-class view of the ocean. Dunes of Seagrove the perfect beach retreat! We are already looking forward to your return! Sincerely, Benchmark Management
Verified

10/10 Excellent

Tina C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Clean and updated

Really enjoyed the condo that we stayed in. The updates were exceptional and contemporary. The pool was huge and also very clean. We would recommend to families.
Stayed 3 nights in Jun 2022
Response from VrboOwner on 18 Jul, 2023
Tina, thank you for leaving us a review of your stay. Dunes of Seagrove 201B is undeniably gorgeous! The chic design and spacious living area give the home a luxurious feeling you don't want to leave. We're grateful to hear that you had a pleasant stay and would not hesitate to recommend us. Come again soon! Sincerely, Benchmark Management
Verified

10/10 Excellent

Stacy G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect condo and perfect location

This was our first time staying in 30A. We loved this condo and the location. The pool was amazing and so was the private beach. The young man that set up our umbrella and chairs everyday was fantastic. He even helped us this our wagon when we were having a hard time pulling it. We loved how close we were to seaside, rosemary and alys beach. We would definitely rent again.
Stayed 5 nights in Jul 2023
Response from VrboOwner on 28 Aug, 2023
Stacy, Thank you for such a glowing review of your stay with us at Benchmark Management! We are thrilled you enjoyed this property and its location! As a company, we strive for our guests to have a memorable stay free of hassle and stress. We are happy to hear this property and our team where able to assist in making that a reality for you. We hope you choose Benchmark Management for all your upcoming vacations; we would be glad to have you Sincerely, Benchmark Management.
Verified

8/10 Good

Joe J.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in

Nice beach option

The condo was very well appointed and convenient to the pool and the beach. The location was also close to lots of shopping and dining options. My only disappointments were none of the codes working to get us in while we had all our luggage outside the door and the construction going on right next door to the condo building which was noisy early in the mornings. We would choose to stay here again!
Stayed 4 nights in Mar 2021
Response from VrboOwner on 18 Jul, 2023
Hi Joe, Thank you for your feedback. We are happy to hear the location worked out great for you. We are sorry for the disappointment regarding the door codes they do activate at their appointed check-in times. If there were any issues we are here to help and can get you in with a click of the mouse. We are sorry for the construction in the area it is a desirable location and building is always something that can be ongoing. We do wish all our guests have the best vacation possible every time. We do hope you will return and give us a chance to provide you with a 5-star stay. Thank you, Benchmark Management
From a partner site

10/10 Excellent

Tracy L.

Beautiful condo in Seagrove!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was nicely updated, spacious, and in the perfect location. We enjoyed sitting on the spacious balcony and biking around the community. We can’t wait to go back!!
Response from VrboOwner on 18 Jul, 2023
Hi Tracy! Thank you for taking a moment to share your experience. We are so pleased to hear you enjoyed this modern coast chic designed condo, and we look forward to welcoming you back again soon. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Caroline S.

The Perfect Stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time. The condo was beautiful and updated. Plenty of space for two couples. Great location. We loved it. No complaints.
Stayed 4 nights in Aug 2020
Response from VrboOwner on 18 Jul, 2023
Caroline, Thank you for sharing your thoughts with us! Dunes of Seagrove 201B is a great vacation spot! This unit has perfect pool, and partial gulf, views. We hope that you will come back soon! Thank you, Benchmark Management.
Verified

8/10 Good

Gina J.

Liked: Cleanliness, check-in, communication, listing accuracy

Pretty condo

Nicely decorated unit. Beautiful beach and clean property. Could not watch cable due to tv freezing every few seconds. Kitchen lacked a couple of things we needed. Overall good stay.
Stayed 5 nights in Oct 2020
Response from VrboOwner on 18 Jul, 2023
Hello Gina, Thank you for leaving a review! We are so glad that you enjoyed your stay and thought the decor was pleasing, and the unit was clean! We'll be sure to take a look into the TV issue that you noted, and the kitchen supplies that could improve future experiences. We hope to accommodate you again soon! Sincerely, Benchmark Management
From a partner site

8/10 Good

Lindsay R.

Great condo with a view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was clean and well decorated. Had plenty of space and was in great proximity to the pool & beach. Comfy beds with extra linens and pillows. The porch was huge with lots of furniture to relax in. My only complaint is that we only got one roll of paper towels and one roll of toilet paper for each bathroom.
Stayed 5 nights in Sep 2021
Response from VrboOwner on 18 Jul, 2023
Lindsay, We are glad to hear you enjoyed your vacation with us at the Dunes of Seagrove! It is great to hear that your family thoroughly enjoyed the poolside and Gulf views from this beautifully decorated unit in Seagrove. We can certainly pass along that request; however, we state that our fees include a one-time, initial setup of sheets, towels, paper towels, toilet paper, trash bags, and basic amenities for the restroom. All further supplies needed must be purchased by the guest. We hope to welcome your family back to enjoy many more sunsets on the water. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Mallory G.

Wonderful stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 201B was great! Love the view over the pool. Our baby monitor didn't quite reach. We saw a couple ants by the sink but wasn't a big enough issue to call. I wish there was more of a pantry but we used the rolling cart in the closet. We will return!
Response from VrboOwner on 4 Aug, 2023
Hi there, Thanks for staying with us and for providing us with this feedback. We always aim to resolve any issues with guests (whether big or small) as quickly as possible during their stay, remember we are always here to help. We have taken your comments about the pantry into account. We truly appreciate you taking the time to leave a review and hope that you will give us another chance to provide you with a great beach vacation. Regards, Benchmark Management
Verified

10/10 Excellent

Andrea I.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Vacation

The condo was just as described! It was clean and beautifully decorated. It was perfect for my family of four and my parents. There was plenty of space. The balcony was amazing! It was gigantic. It over looked the pool and my parents could easily sit on balcony and see us when they were tired of swimming. The condo was family friendly and not in the middle of all the hustle and bustle. It came with two beach chairs and we had to rent more to accommodate our party. We will be returning in the future. Thanks so much for a wonderful vacation!
Stayed 7 nights in Jun 2022
Response from VrboOwner on 18 Jul, 2023
Andrea, Thank you so much for this wonderful feedback regarding your recent stay at Dune of Seagrove 201B! We work hard to bring the best vacation experience possible to our guests and we are truly humbled by your kind words and rating. We are thrilled to know that this beautiful 2 bedroom condo was perfect for you and your loved ones! This condo, which sleeps 6 comfortably, is great for those mid-size groups looking to escape to the beach! The location is convenient to everything Seagrove has to offer! Close to the beach access, shopping and tons of different local dining options! Not to mention the access to the large community pool when you need a break from the salty gulf! We cannot wait to host you and your loved ones again in the future! Benchmark Management
Verified

10/10 Excellent

Abbie T.

Liked: Cleanliness, check-in, communication, location

We love dunes

We love Dunes of Seagrove. This unit was great and super clean. My only complaint would be - I don’t think it should be listed as a 3 bedroom. The bunk beds are basically a hallway. I know it explains that in the description… but don’t think you should have to go through all that to find out it’s only 2 bedrooms. We originally booked under the impression it was 3 bedrooms as it stated… and the only reason we didn’t fight it was because we love the condo itself. Definitely not 3 bedrooms.
Stayed 4 nights in Aug 2024
Response from VrboOwner on 2 Sept, 2024
Hello Abbie, thanks for staying with us at this unit and for providing us with this review. Your feedback is greatly appreciated. We are delighted to hear that you love the complex! We also thank you for your positive cleaning remarks as we truly do our best to maintain the units and prepare them for each guest arrival. Your comments regarding the property description have been taken into account. Thank you for highlighting that we did indicate this on the website. We will however reach out to the proper parties so as to ensure our guests are not mis-led for future stays. Thanks again for choosing to stay with us. We do hope we can welcome you again soon for an even better vacation experience which we know we can provide. Regards, Benchmark Management
Verified

8/10 Good

Sara E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay, just some maintenance needed

We stayed in May 2021. The unit overall was perfect for our family. I agree with other reviews that some general maintenance is needed. The master bed mattress was awful. There were small things broken (door handles, bathtub jet cover) and the kitchen disposal didn't work. The front bedrooms definitely needed curtains over the blinds for privacy and also to let the kids sleep past 6am when the sun came right in the window to their bunks. Would definitely stay again! Overall had a great experience!
Stayed 7 nights in May 2021
Response from VrboOwner on 18 Jul, 2023
Sara, Thank you for sharing your feedback for Dunes of Seagrove B201 as it helps us improve our properties. We are humbled to hear your overall stay was perfect for your family. We always aim to resolve any issues with guests as quickly as possible during their stay. We unfortunately did not receive any communication of the issues you had. We have passed this information to the appropriate parties and we are working diligently to make updates. We work hard each and every day to bring our guests the best vacation experience. We hope to see you again next year for a complete 5-star experience. Sincerely, Benchmark Managemen
From a partner site

10/10 Excellent

Ted C.

Some things never change...and it's appreciated.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been visiting the 30A region for over ten years and this is the fourth time we have stayed at this exact condo unit. We love the location, beach access, pools and overall cleanliness of the unit and how it is furnished. The first few times the unit was still owned by a private owner. I am not sure if it is still owned by a private owner or if Benchmark owns it. That is a great thing. No reductions in service.
Response from VrboOwner on 5 Sept, 2023
Thanks for staying with us at Dunes of Seagrove 201B and for submitting this review. We do our best to provide a lovely beach vacation experience for our guests and to maintain the properties as such we really do appreciate your feedback. We are happy that the unit and service met your expectations! We hope we can welcome you for a fifth time for an even better vacation experience. Thanks again for choosing to stay with us! Regards, Benchmark Management
Verified

10/10 Excellent

jill f.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Yearly Beach Trip:)

We loved the property and the location of Dunes of Seagrove. Our unit was great! I would definitely return. Our only issues were the sink needs an overhaul. Did not realize the leaking underneath until it had soaked our extra cleaning items. The master bedroom needs a new mattress. I would suggest to add some kind of curtain to the front bunk area...just for privacy in the AM. The kitten is extremely well equipped with all the pots, pans, pyrex and utensils. Loved the outdoor furniture..very comfortable and the view was beautiful!
Stayed 9 nights in May 2021
Response from VrboOwner on 18 Jul, 2023
Hello Jill, Thank you for sharing your feedback on the Dunes of Seagrove. We were so pleased to have you and are very grateful for your input on things that can make the unit even better. We work hard each and every day to bring our guests the best vacation experience. We can’t wait to see you again. Sincerely, Benchmark Management
From a partner site

8/10 Good

Pat T.

Beach Vacation

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good time in Santa Rosa. The property had nice furniture and was clean. We were very disappointed in the amenities. They were very sparing on the supplies for the condo. I don't thinkk it is possible to buy such tiny bottles for soap ect. Maybe they had then specially made. I called management 3 times with no response and texted once with no response. We could not sleep in the bunk bed as the mattress was like sleeping in a ditch. Stay at the Dunes, but rent from a different management company!
Response from VrboOwner on 18 Jul, 2023
Hi Patricia! Thank you for reviewing your stay. We’re disappointed that the bunk bed was not to your liking; we have passed your feedback on to the proper department for revision. Also, based on our records, you only contacted us the day before your departure, we returned your call, and it went to voicemail. And please be reminded that our company only provides guests with an amenity starter kit, and they are responsible for purchasing additional if needed. On the bright side, we are delighted that you enjoyed the beautiful pieces of furniture and the cleanliness of the unit. We hope to welcome you back for an improved beach vacation. Sincerely, Benchmark Management
From a partner site

8/10 Good

Katie R.

Great location, comfortable condo!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There were a lot of things we loved about the unit. All the furniture was very comfortable (including on the patio), the kitchen was well stocked with great pots/pans and sharp knives, everything in the unit seemed new/remodeled, very nicely decorated. However, for a few reasons we would never stay in this unit again. The bunk room is not closed off (although another unit with the same layout did have a door installed at the bunk room) so it absolutely did not work for our young children to stay in (too bright and noisy when people were still up in the living room), there weren't any blinds on the narrow window at the front door and that let in a lot of light, also there weren't any blinds on the sliding door so the livingroom was very bright overnight and hard for anyone to sleep on the couch. Lastly, the tub was so tall it made it hard to give our kids a bath (although I did know that in advance from the photos). The property company was very helpful and responsive!!
Response from VrboOwner on 23 Oct, 2024
Thank you for your thoughtful review! We're thrilled to hear that you enjoyed the comfort of our indoor and outdoor furniture and found the kitchen well stocked. We appreciate your feedback on the bunk room layout and will definitely consider your suggestions regarding the blinds. We are sorry to hear the tub height was a concern for your family. Your insights help us improve, and we hope to welcome you back in the future! Regards, Benchmark Management
From a partner site

10/10 Excellent

Erin S.

Love 30A

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental was absolutely beautiful. We loved how the pool was never crowded and there was no problem getting a chair. Also, the beach wasn’t bad because it was blocked off just for the renters and owners.The management company was great upfront getting all of the information to us that we needed for a smooth check-in. We had one small issue during our rental and contacted the management company. The person handling it was not very informative or friendly. I was supposed to get a notification before the person got there to fix our issue, but never did. I contacted the company two hours later since we had gone to the pool, The same person answered and was not friendly. She did tell me at that time they were on the way but held up in traffic. I never received a confirmation that they were there to repair the issue or any type of communication. The day before we checked out, I sent a message to the Text line to ask what the procedure was since I was not sure. I received a message that the text line had changed, so I sent a text to that number. I never received a response. I just went ahead and did your typical checkout procedure and washed the towels, ran the dishwasher, removed all trash, etc. Other than the poor communication from benchmark management during our stay, I would say the rest was great!
Response from VrboOwner on 23 Aug, 2023
Thank you so much for your feedback! We are happy hear that you enjoyed your stay at Dunes of Seagrove 201B!. We hate to hear that we failed you in our customer service. We pride ourselves on customer service and providing that to all of our guests. We do sincerely apologize that we failed you on this. We do see where you texted our text line and an automated review text was sent back, we apologize that we did not answer your text message. We are very grateful that you did those common checkout procedures anyway. We do hope that you will give us a second chance in providing you with excellent customer service along with the 5-star vacation you deserve! Kind regards, Benchmark Management
From a partner site

8/10 Good

Erica M.

Great Condo - Terrible Rental Management Customer Service

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We arrived two and a half hours before check in time and went ahead and parked our car in our units designated parking spot (because check out is at 10:00 and the unit should not be occupied by anyone other than us from that point on when we check in at 4:00) We proceeded to head out to eat lunch 3 miles away in our rented golf cart. I was shocked and extremely taken back when I received a phone call from Benchmark Management around 1:30 with them asking us to return from eating our lunch only to move our car because the cleaning ladies needed to park in that spot in order to clean our unit. Mind you, there’s open general parking for all units 50 ft away from our units parking spot. The lady was extremely rude and was more concerned for the cleaning people not having to walk 50 ft versus us the guests. And then has the audacity to tell us, the customer, who is on VACATION eating lunch 3 miles away to leave from eating lunch and return to the condo to move our car or else the unit will not be cleaned and will not be ready for check in until we move our car so they can clean.. Extremely unprofessional! The condo itself was very nice and in a great location. Only one roll of toilet paper per bathroom so we ran out 2 days into our stay. A back up roll for each bathroom would have been nice. Overall, we enjoyed our stay but if we came back, we would rent a different unit from this condominium solely based off of the rental management company.
Stayed 4 nights in Oct 2020
Response from VrboOwner on 18 Jul, 2023
Hello Erica, We greatly appreciate your feedback. We certainly apologize for the inconvenience, but the call regarding parking was not made solely to be easier on the cleaner. When the cleaners arrived, all of the overflow parking was full, so even if they were to walk further, there was no option for them to park in order to clean the unit. We understand that it was not ideal to leave your lunch, but unfortunately there was no other space for the cleaners to park at the time. As far as toilet paper goes, we definitely try to be transparent that it's a standard in the industry to only provide a starter pack of amenities. Toilet paper, paper towels, garbage bags, and detergents are provided to get guests through the first night, but anything further is the guest's responsibility. We would love to accommodate you again, and are sorry that the parking issue left a bad taste in your mouth. We hope to see you for your beach vacation again next year. Sincerely, Benchmark Management
From a partner site

8/10 Good

Pat T.

Beach Vacation

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good time in Santa Rosa. The property had nice furniture and was clean. We were very disappointed in the amenities. They were very sparing on the supplies for the condo. I don't thinkk it is possible to buy such tiny bottles for soap ect. Maybe they had then specially made. I called management 3 times with no response and texted once with no response. We could not sleep in the bunk bed as the mattress was like sleeping in a ditch. Stay at the Dunes, but rent from a different management company!
Response from VrboOwner on 20 Jul, 2023
Hi Patricia! Thank you for reviewing your stay. We’re disappointed that the bunk bed was not to your liking; we have passed your feedback on to the proper department for revision. Also, based on our records, you only contacted us the day before your departure, we returned your call, and it went to voicemail. And please be reminded that our company only provides guests with an amenity starter kit, and they are responsible for purchasing additional if needed. On the bright side, we are delighted that you enjoyed the beautiful pieces of furniture and the cleanliness of the unit. We hope to welcome you back for an improved beach vacation. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Tracy L.

Beautiful condo in Seagrove!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was nicely updated, spacious, and in the perfect location. We enjoyed sitting on the spacious balcony and biking around the community. We can’t wait to go back!!
Response from VrboOwner on 20 Jul, 2023
Hi Tracy! Thank you for taking a moment to share your experience. We are so pleased to hear you enjoyed this modern coast chic designed condo, and we look forward to welcoming you back again soon. Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Erin S.

Love 30A

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental was absolutely beautiful. We loved how the pool was never crowded and there was no problem getting a chair. Also, the beach wasn’t bad because it was blocked off just for the renters and owners.The management company was great upfront getting all of the information to us that we needed for a smooth check-in. We had one small issue during our rental and contacted the management company. The person handling it was not very informative or friendly. I was supposed to get a notification before the person got there to fix our issue, but never did. I contacted the company two hours later since we had gone to the pool, The same person answered and was not friendly. She did tell me at that time they were on the way but held up in traffic. I never received a confirmation that they were there to repair the issue or any type of communication. The day before we checked out, I sent a message to the Text line to ask what the procedure was since I was not sure. I received a message that the text line had changed, so I sent a text to that number. I never received a response. I just went ahead and did your typical checkout procedure and washed the towels, ran the dishwasher, removed all trash, etc. Other than the poor communication from benchmark management during our stay, I would say the rest was great!
From a partner site

10/10 Excellent

Rebecca L.

Great time on 30A!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay at Dunes of Seagrove 201B! There are a few things to improve the unit.1. Curtains in the second bedroom to keep the light from the breezeway shinning through at night.2. Need more cutting knives and regular knives in the kitchen.3. Need a new coffee maker.
Response from VrboOwner on 18 Jul, 2023
Rebecca, Thank you for sharing your feedback regarding your stay at Dunes Of Seagrove 201B. It is always a pleasure to serve our guests and provide a relaxing vacation experience. We try to maintain a home away from home feel in all our units and we'd be happy to pass your recommendations along to the proper departments. We hope to see you again! **Edited to add that the owners have since purchased curtains for the bedroom, replaced the existing knives and added new ones to the kitchen, and has replaced the coffee maker! We appreciate your feedback so we can keep our properties in the best condition possible. Come back soon!** Sincerely, Benchmark Management

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