Casa Palmera - Lux Villa, Pickle Ball, Pool and Spa

Hi Allison, pool lights do go out at anytime and are hard to predict as to when they will go out till they go out. It was never reported to us at anytime during your stay in order to have it replaced during your stay. To stay in compliance with governing HOA documents, homeowners are responsible for maintaining landscape of their property. To comply with HOA landscaping requirements the trees/shrubbery all had to be cut back to avoid a fine for non compliance. Additionally it is the height of summer and it is the desert, non succulents don’t do well during the summer months in which we don’t pull “dead” plants out as they do revive themselves once it cools down again/season changes. We are extremely accommodating, if extra blankets or anything extra is needed and is communicated, our property managers always make themselves available and are more than happy to put a couple more out/bring extras over. All the beds have blankets which is why extras generally aren’t left out unless requested as the property is set up for the licensed amount of guests. The 4 beds are queens and none are fulls. This property is booked quite often and has over 23 reviews, not one has previously stated one is a full as the 4 beds are in fact queen beds.