This is a beautiful, tastefully done accomodation, which, for me, had a particularly relaxing effect! Wonderful space, but unparelled representation by Geraldo made the KEY difference. He truly makes it all about the customer and is someone I hope will be my representative on my next stay. Based on the tremendous commitment to customer satisfaction, I've already booked next year: Mar1-17, and am hoping to come sooner if space becomes available. I'm no stranger to PV and stayed at the ICON, Punta Mita and Mislahoya. What keeps a guest coming back? In my opinion, that first encounter when Geraldo met me in the lobby. I immediately felt at home. I could not have asked for a better conceirge. He was knowledgeable, sincere and his follow up meticulous. Paulina, as his manager, congratulations on hiring and traing this exceptional employee! I'm so very grateful to have the GV experience and Geraldo made this vcay so much more than expected! Thank you and warm regards, Rita J. Lyons RN MS (ret)