On arrival we were greeted by the property management staff who were really nice and left us a bottle of wine and fruit basket as a welcome gift. The property is amazing, even better than the pictures. Very comfortable beds and all amenities we could ask for - ipod dock, tv, coffee machine, air con in each room, big oven, blender. The kitchen has everything you need to cook up a feast, and nice bbq outside on the patio. The listing was true to its description. The propoerty was extremely clean and well maintained, as well as the grounds and the pool. Rachel was very helpful in replying to all emails, and gave us really helpful advice on what to do in Tulum. The property is about 15 mins walk in to town on a safe road / half hour cycle to beach or 10mins in a taxi for 50 pesos. Can't recommend this property highly enough, we will be back!