This review was submitted before 2018 and has not been verified.
4/10 Poor
Marilyn T., USA
12 Sept, 2011
Disappointed
Our representatives were very helpful and accommodating; however, the description of what they were offering and what we got were miles apart. It was certainly a clean apartment; but it was not a newly renovated, luxurious apartment close to popular tourist attractions and a pleasant 15 minute walk to the Opera. There was no separate WC, the kitchen was poorly equipped with minimal and tarnished utensils, the wifi did not work, there was often no hot water in the kitchen, we had to call our representative to get a second roll of toilet tissue for a 4-night stay, there was no air conditioning and one of the two fans profided did not work. The managing agents were very helpful and quick to respond to our requests; but for the price we payed to get a luxurious, penthouse apartment we should not have had to make any requests. I would stay here again only because of the managing representative in apartment #4.