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Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets!

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Monterey C301 Balcony and Views
Monterey C301 Main Living Area and Gulf Views
Monterey Condos Grounds and Amenities
Monterey C301 Main Living Area and Gulf Views
Monterey C301 Main Living Area and Gulf Views

Reviews

9.0 out of 10
Wonderful
3 bedrooms3 bathroomsSleeps 8

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Seacrest, FL
  • Place, Alys Beach
    ‪5 min walk‬
  • Place, Seacrest Beach
    ‪6 min walk‬
  • Place, Deer Lake State Park
    ‪14 min walk‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪31 min drive‬

Rooms & beds

3 bedrooms (sleeps 8)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 Queen Bed

Other Space 1

1 Double Sofa Bed and 1 Single Bunk Bed

3 bathrooms

Bathroom 1

Bathtub or shower · Toilet

Bathroom 2

Bathtub · Toilet · Shower only

Bathroom 3

Toilet · Shower only

Spaces

Kitchen
Balcony
Dining area

About this property

Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets!

Step into Monterey Condos C301, affectionately known as "Salt Therapy." The views speak for themselves at this modern and updated 3-bedroom condo. You're surrounded by the blues and greens of the Gulf views through the kitchen, dining and entertainment areas. You'll find these ocean tones throughout the unit and accented in the remodeled bathrooms as well.

Enjoy views from the main king bedroom suite. You'll love spending time in the spa-like bathroom retreat. Head out to your balcony to relax and enjoy the Florida sunshine and sounds of the Gulf. This is what a 30A vacation is all about.

We know you'll love the attention to detail throughout and can't wait to welcome you to Salt Therapy at Monterey Condos!

With your stay at Salt Therapy between March and October, you'll receive free beach service that includes 2 chairs, and umbrella and a table (weather permitting).

Sleeping Arrangements:
Bedroom 1: King bed, TV and balcony access. Private bathroom with soaking tub, large shower and dual sinks.
Bedroom 2: King bed, TV and private bathroom with tub/shower combination.
Bedroom 3: Queen bed, TV.
Twin-over-twin hallway bunks + sofa pulls out to a queen.

Monterey Condos:
Monterey Condos is a private, gated complex located in Seacrest Beach on scenic highway 30A, just 2 miles west of Rosemary Beach. These Gulf-front units provide every amenity imaginable for the perfect getaway. Relax and enjoy the spectacular gulf views from your spacious wraparound balconies. There is a Gulf-front pool that is heated seasonally as well as community charcoal grills.

Seacrest:
Seacrest is a perfect destination with beautiful white sand beaches, coastal dune lakes, open green spaces, restaurants, and entertainment venues. Located near all your favorite 30A communities like Rosemary Beach, Alys Beach, Seaside, and Seagrove Beach, you’ll have swift access to a variety of shopping and dining venues that are spread out along the Gulf Coast. The 19-mile paved bike path that parallels the entire length of the scenic highway 30A makes getting around easy.

Your stay at Monterey Condos C301 comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!

* Sorry, no pets are allowed.
* Parking for 2 cars.

An initial starter kit of amenities are provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.

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Seacrest
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
8.2 out of 10, Very good, (37 reviews)
Monterey Condos B301, Community Pool, Gulf Front + Free Attraction Tickets!

House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Panama City Beach

Located in Seacrest, a neighbourhood in Panama City Beach, this condo is near theme parks. Frank Brown Park is a popular attraction and the area's natural beauty can be seen at Alys Beach and Rosemary Beach. Sundog Books and Eden Gardens State Park are also worth visiting. Spend some time exploring the area's activities, including winery tours.
Map
Seacrest, FL

What's nearby

  • Alys Beach - 5 min walk - 0.4 km
  • Seacrest Beach - 6 min walk - 0.6 km
  • Deer Lake State Park - 14 min walk - 1.2 km
  • Camp Creek Lake - 2 min drive - 1.8 km
  • Rosemary Beach - 3 min drive - 2.8 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 32 min drive

Restaurants

  • ‪The Big Chill 30A - ‬3 min drive
  • ‪Ambrosia - ‬4 min drive
  • ‪Fonville Press - ‬18 min walk
  • ‪Oku - ‬2 min drive
  • ‪Havana Beach Bar & Grill - ‬5 min drive

Frequently asked questions

Does Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets! have a pool?

Yes, this property has a pool.

Is Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets!?

On-site parking is available at the property.

What time is check-in at Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets!?

Check-in begins at 4:00 PM.

What time is check-out at Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets!?

Checkout is at 10:00 AM.

Where is Modern Gulf-Front, Sleeps 8, Beach Setup, Pool + Free Attraction Tickets! located?

Located in Seacrest, this condo building is within 1 mi (2 km) of Seacrest Beach and Alys Beach. Rosemary Beach is 1.9 mi (3.1 km) away.

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.0/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Location

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Jackie J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The condo was clean and beautiful with a great beach view and easy access to the beach.
Stayed 4 nights in Dec 2025
Response from VrboOwner on 13 Jan, 2026
Hi Jackie, Thank you for staying with us and for taking the time to share your positive feedback. We pride ourselves on quality cleanliness to help warmly welcome our guests to all of our properties. It's great you could enjoy the convenient beach access too! We hope to welcome you back for many more beachside stays. Sincerely, Benchmark Management
Verified

8/10 Good

Jennifer B.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
It was very nice however, the cleaning of the place was not the best.
Stayed 3 nights in Aug 2025
Response from VrboOwner on 11 Sept, 2025
Hi Jennifer, Thank you for your review! We're thrilled to hear that you enjoyed your stay. However, we're sorry to learn that the cleanliness did not meet our usual standards. Please don't hesitate to inform us during your stay if anything isn’t right; we would be happy to send someone to promptly resolve the issue. We truly appreciate your feedback and hope to welcome you back for an even better experience next time.
From a partner site

10/10 Excellent

Autumn D.

The Best!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our amazing stay! Love how close it was to the beach and the beautiful view. Furniture was great and condo was spacious for our family of 7. The pool was nice and refreshing. We had the best time.
Response from VrboOwner on 6 Aug, 2025
Thank you for your lovely review! We are so happy to hear you enjoyed the spacious condo, beautiful views, and refreshing pool. It is wonderful that your family had such a great time and appreciated the close proximity to the beach. We look forward to welcoming you back for another amazing stay! Regards, Benchmark Management
Verified

10/10 Excellent

Emilia R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great

We had a wonderful time! The condo is really nice and clean. Loved watching the sunset and sunrise from the balcony. Everything is really closed, within walking distance.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sarah P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous Condo!

Loved this condo!! Great location right on the beach! Condo immaculate…bright…well appointed and very comfortable for our family get away!!
Stayed 3 nights in Mar 2024
Response from VrboOwner on 10 Apr, 2024
Hi there, thanks for staying with us at this property. We are so happy to hear that you loved the condo, as we do our very best to maintain them! We would truly love to welcome you again for another lovely vacation experience. Regards Benchmark Management
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Needs coffee and salt/pepper, elevator smelled of terrible mold. Otherwise it was fantastic.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Joan V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

30A Getaway

Nicely updated spacious and clean condo. Outfitted with bath and kitchen essentials. Easily accessible private beach with heated pool on site.
Stayed 5 nights in Nov 2023
Response from VrboOwner on 29 Nov, 2023
Hi Joan, thanks for staying with us at this property and for providing this review. We are so happy to hear that you found the condo spacious and clean! We truly do our best to keep these properties up to standard and to provide our guests with a lovely vacation as such we appreciate these positive remarks. We are also pleased that you loved the beach access as well as the amenity of the heated pool. We want to thank you again for staying with us and hope we can welcome you again soon for another lovely vacation. Regards, Benchmark Management
Verified

10/10 Excellent

Susan M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Delightful place!

Perfect location. Condo is clean and updated. Loved the gulf and beach views. Quiet. No maintenance issues.
Stayed 4 nights in May 2022
Response from VrboOwner on 19 Jul, 2023
Susan, Thank you so much for sending in your feedback regarding your recent stay with us at Monterey Condos C301! We are so honored for this amazing review and truly humbled by your kind words. We work hard each and every day to bring our guests the best vacation experience possible, as our guests satisfaction is our #1 goal. Monterey Condos is truly a great location for families looking to escape to the Emerald Coast. We look forward to your return! Benchmark Management
From a partner site

10/10 Excellent

Guillermo José B.

Amazing option

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location with private beach and neat. Tons of space.
Stayed 2 nights in May 2024
Response from VrboOwner on 29 Jul, 2024
Dear Guillermo, Thank you for your great review of Monterey Condos unit C301. We're thrilled to hear that you enjoyed the perfect location, private beach, and spacious accommodations. We look forward to welcoming you back soon! Best regards, Benchmark Management
Verified

10/10 Excellent

Vanessa K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely stay

We took a girls trip and the condo was perfect. Great location right on the beach. The condo was clean and cool. Had one small issue but the communication with the rental company was great and they addressed it immediately. The location of the condo is perfect... minutes away from great shopping and restaurants. We're already planning our trip for next year!
Stayed 4 nights in Aug 2023
Response from VrboOwner on 11 Sept, 2023
Hi there, thanks for staying with us and for providing us with this review. We do our best to maintain these properties and try to provide our guests with an excellent vacaction experience as such we are always happy to get feedback. We always try to resolve any issues guests have as quickly as possible during their stay and want to thank you for quickly reaching out to us so we could assist. Thanks again for choosing to stay with us! We hope we can welcome you another time!
Verified

10/10 Excellent

Michele B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family vacation week prior to labor day

Property is one we would definitely stay in again & will hope it is available next time we come to visit the beach. My only recommendation would be a dresser in the master bedroom the small one row of drawers was really not enough space for folding clothes but we made it work & would do so again😊
Stayed 7 nights in Aug 2023
Response from VrboOwner on 19 Sept, 2023
Thank you so much for the 5-star review! We take great pride in our properties and greatly appreciate your positive review. Hosting you was an absolute pleasure and we look forward to having you stay with us again! :) Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Bryan B.

Nice place for vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Tub/shower in one bedroom over flowedBesides a tornado, we had a wonderful vacation, beautiful views, beautiful beach, quiet, close to stores. Loved it!
Response from VrboOwner on 16 Feb, 2024
Hello Patricia, We're thrilled to hear that despite the unexpected challenges like the tub/shower overflow and the tornado, you still had a wonderful vacation at our property. It's fantastic to know that you enjoyed the beautiful views, serene beach, and convenient location close to stores. Thank you for choosing us for your getaway, and we look forward to hosting you again for another memorable stay! Regards, Benchmark Management.
From a partner site

10/10 Excellent

Glenn C.

Spring Break 2024 on the beach

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great family vacation/spring break trip to the beach. Beachfront property/beachfront view was the best. Everything perfect.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 3 Sept, 2024
Thank you for your wonderful review! We’re thrilled to hear that you had a great family vacation and enjoyed the beachfront property and view. It’s fantastic to know that everything was perfect for your spring break trip. We appreciate you taking the time to share your positive experience and hope to welcome you back for another memorable stay in the future!
Verified

10/10 Excellent

Michelle B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful View!

Great property, great location! The view from the condo is amazing. Property was very clean upon arrival. Patio furniture was great, loved the tall table. Upgraded bathrooms were great! Could have used some hangers in the bedrooms and a dresser in the main master. Overall a lovely property would book again!
Stayed 4 nights in Nov 2023
Response from VrboOwner on 20 Nov, 2023
Michelle, thank you so much for your feedback! We are elated to hear that you enjoyed your vacation with us! The view from this rental is absolutely breath taking! We will definitely pass your concerns along to the proper parties regarding the hangers! We hope to welcome you back again real soon for more walks on the beach! Warm regards, Benchmark Management
From a partner site

10/10 Excellent

Stephanie C.

Fantastic place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place! Only negatives and they are very minimal were kitchen wasn't stocked great (horrible wine opener, no trash bag), no hangers in bedrooms, and no spare blankets
Response from VrboOwner on 26 Oct, 2023
Hi there, thanks for staying with us at Monterey Condos and for providing us with this feedback. We are so delighted to hear that you found the place to be great. In regards to the kitchen; please note that our kitchens are usually stocked with glasses, dishes, and utensils, as well as basic cookware. The kitchen starter kit also includes; hand soap, sponge, dish soap, two dishwasher tabs, a roll of paper towels, and a kitchen trash bag. We do apologize for the absence of the trash bag. We however received no reports of this during your stay with us. We are always here to assist and would have happily sent someone from our team to deliver the trash bag. In regards to blankets; we do provide the amount of blankets based on the number of persons that the unit sleeps. We have however taken your comment into account as guest satisfaction means a lot to us, and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon! Regards, Benchmark Management
From a partner site

10/10 Excellent

Scott L.

Second Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our second year in a row we stayed at Monterey C301. We love the location, easy access to the beach and proximity to Alys and Rosemary. Condo was clean...Only recommendation..time for New Towels, they are old and worn. WE WILL BE BACK!!
Response from VrboOwner on 23 Oct, 2024
Hi Scott! Thank you for choosing to stay with us at Monterey for the second year in a row! We're thrilled to hear that you love the location and the easy access to the beach, as well as the proximity to Alys and Rosemary. We appreciate your feedback regarding the towels, and we will certainly consider this to ensure that we continue to provide a pleasant and comfortable experience for all our guests. We look forward to welcoming you back again in the future! Sincerely, Benchmark Management
From a partner site

10/10 Excellent

Darin G.

Monterey Condo C301

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very clean & tidy condo. It had everything that I needed. Can not beat the view!
Stayed 7 nights in Mar 2023
Response from VrboOwner on 20 Nov, 2023
Darin, we're happy to hear that you enjoyed a clean and well-equipped unit with a fantastic view! Your feedback is very crucial and valuable to us! We hope to see you again soon! Kind regards, Benchmark Management
From a partner site

10/10 Excellent

Vanessa K.

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our experience was overall fantastic. Condo was clean, cool, easy to access. Direct access to the beach. We had a question regarding beach chair service and it was answered promptly. Location is perfect as it minutes from so many great restaurants as well as the grocery store. This was our second year staying at this condo and have enjoyed both stays!
Stayed 4 nights in Aug 2024
Response from VrboOwner on 8 Sept, 2024
Thank you for your wonderful review, Vanessa! We are thrilled to hear that you had a fantastic experience and found the condo clean, cool, and easy to access. We are glad that the location, with its direct beach access and proximity to restaurants and the grocery store, contributed to your enjoyable stay. It is always a pleasure for us to answer any questions promptly, and we are happy we could assist with the beach chair service. We are delighted to have hosted you for a second year and look forward to welcoming you back again! Regards, Benchmark Management
From a partner site

8/10 Good

Jeannie L.

C301

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was nice and clean,but the sliding door to the master bathroom was a pain. It was so hard to slide...too heavy for a bathroom door.
Verified

6/10 Okay

Darin G.

Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy

Great view - frustrating experience

I gave it 3 stars because of the view, but without the view I would give it 2 stars. I had to go back and forth with the management company every day I was there. First, issues with the AC but figured that out on my own. We also had no wifi our entire stay and only one TV worked. The front door self close mechanism fell off as well. I needed wifi for work and did not have any access the whole stay. Every day engaged to get things working as intended. We left earlier than planned. Again - the view was great.
Stayed 7 nights in Mar 2025
Response from VrboOwner on 6 Apr, 2025
Hi Darin, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the beautiful view during your stay. We sincerely apologize for the challenges you encountered with the AC, Wi-Fi, and TV. As soon as we were made aware of these concerns, we took immediate action to resolve them and are committed to ensuring that everything is working properly for future guests. We truly appreciate your understanding and patience as we addressed the issues. Your feedback is invaluable to us, and we’d love the opportunity to welcome you back for an even better experience next time. Best regards, Benchmark Management
From a partner site

8/10 Good

Richard M.

A winner at Monterey Condos on E30A

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Have stayed at Monterey Condos several times. Gulf front location is excellent! The owner of this particular unit (C301) has upgraded each of the bathrooms. The master bathtub and shower upgrade is substantial.Other upgrades as well! Unit could use other upgrades from rental "wear and tear" such as cushions and pillows on furniture. In summary, one of the better units at Monterey!
Response from VrboOwner on 23 Oct, 2024
Thank you for your feedback! We appreciate your continued visits to Monterey Condos and are glad you enjoyed the excellent Gulf front location and the upgraded bathrooms in unit C301. We value your suggestions regarding the furniture cushions and pillows and will certainly take them into consideration for future improvements. We look forward to welcoming you back for another great stay! Sincerely, Benchmark Management
Verified

10/10 Excellent

Scott L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Anniversary Stay

The Unit location is amazing. Having the Gulf right there was outstanding. It was clean when we arrived except a few glasses were put away dirty. Would love if the Outside Lights on the Balcony worked. Didn't find out until the last day that the owners of the Unit purchased chairs and umbrella for 2. The worst experiance was with Vacayzen and out Bike rental. $250 Credit is a waste and they were terrible. No bikes delivered upon arrival, didn't come until the next day late in the afternnoon and they left two of the oldest crappies bikes! We will rent this Unit again, will not us that credit for Vacayzen!!
Stayed 5 nights in Aug 2023
Response from VrboOwner on 21 Sept, 2023
Thank you for sharing your thoughts on your recent stay at our unit, Scott. We greatly appreciate your feedback. We're delighted that you enjoyed the incredible Gulf-front location. We apologize for the few dirty glasses, and we'll ensure this is addressed in the future. We'll also look into fixing the balcony lights for a better experience. Regarding the bike rental issue with Vacayzen, we understand your frustration. We want to reassure you that we no longer have a contract with them, so future guests won't encounter the same problems. We're glad to hear you plan to rent our unit again. We look forward to providing you with an even better experience next time. If you have any further questions or concerns, please feel free to reach out. Regards, Benchmark Management
From a partner site

8/10 Good

theri t.

Vacation Rental

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The view and location were excellent. The condo was decorated very tastefully and was lovely with the exception of no chest of drawers or dresser in primary suite. There were no directions on how to operate the tv which took us considerable time to figure out. That would be extremely helpful, if directions were provided. Only major complaint were the cleanliness of the floors. They appeared clean, but our feet turned black from walking on them and when we wiped a spill up on the kitchen floor, the paper towel was black. We did enjoy the balcony although cushions in the outdoor chairs would have been appreciated.
Response from VrboOwner on 23 Oct, 2023
Hi there, thanks for staying with us at Monterey Condos and for taking the time to submit this feedback. We are so delighted to hear that the view and location was perfect for you! We have noted your remarks regarding the chest of drawers in the primary suite and will pass them along to the proper parties. We also apologize for the inconvenience of not having written instructions on how to operate the television, we have taken the necessary steps to ensure that this will not be an issue for future stays. We also apologize for letting you down in the area of cleanliness. Please note however that we are always here to help and would have happily sent the cleaners back to the unit to do a re-clean of the floors. We have however taken your comments into account and will ensure that this does not happen again. We will also be reaching out to the proper parties with your suggestion of outdoor chairs. We want to thank you again for choosing to stay with us and hope that despite the afore-mentioned issues you had a lovely stay with us. We hope we can welcome you again soon! Regards, Benchmark Management
Verified

6/10 Okay

William C.

Liked: Check-in, communication, location
Disliked: Listing accuracy

Could be so much better!

The property and location are beautiful. Communication was good for check in and check out. We were very disappointed upon arrival and the longer we were there. The middle bathroom tub did not drain & there was no liner so water went all around the bathroom when someone showered. Dangerous and very annoying. The queen sized bedroom mattress is broke and sinks into the middle. There was one trash bag, 3 rolls of toilet paper and the utensils in the kitchen were dirty from (hopefully) the last renters- really the bare minimum. The house was filled with bugs when we arrived as I assume the cleaners may have left a door open? We had gnats and flies with us. We loved the location but for the cost of the condo we could not justify coming back, just have higher expectations for this area and for rentals in general!
Stayed 5 nights in Aug 2024
Response from VrboOwner on 16 Oct, 2024
Hello William, Thank you for your feedback. We're glad you enjoyed the location and found communication smooth. We sincerely apologize for the issues you experienced. It's unfortunate that none of these concerns were brought to our attention during your stay, as we would have addressed them immediately to improve your experience. Your comments will be shared with our team to ensure these matters are promptly resolved for future guests. We hope you’ll consider staying with us again. Sincerely, Benchmark Management
From a partner site

2/10 Terrible

Krista J.

Not Great

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The pictures make it look good but everything is cheap IKEA. Lots of little things broken. Beds are very uncomfortable. Management company is difficult to work with. The number they provided does not work. Porch was filthy with grime. Beds are VERY uncomfortable. Description said large pool. It is small to medium at best. No sidewalk to walk to restaurants. They would not let us in 30 minutes before check in time. Also no refund for having to evacuate for Helene when we had to miss 3 days of the trip.
Stayed 7 nights in Sep 2024
Response from VrboOwner on 4 Oct, 2024
Thank you for taking the time to share your feedback, Krista. We are sorry to hear that your stay did not meet your expectations. We strive to provide clear descriptions and images of our property, and we regret any miscommunication regarding the amenities. We understand your frustration regarding the issues with the beds and the cleanliness of the porch. We take these concerns seriously, and we will address them with our maintenance team. We truly regret any inconvenience you experienced while communicating with us. We also want to clarify that we encourage all our guests to purchase travel insurance to protect against unexpected events like Hurricane Helen, which impacted your stay. Customarily, we do not provide refunds for the nights missed due to inclement weather conditions such as storms and hurricanes, unless there is a mandatory evacuation order. This policy is clearly outlined in the Rental Agreement that all guests are required to sign prior to arrival. Nonetheless, one of our managers attempted to reach out to you to discuss possible solutions, but we did not receive a response. A voicemail was left, and we wish you had returned the call. We appreciate your feedback, as it helps us improve the experience for future guests. Sincerely, Benchmark Management

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