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6BR Near Cleveland Clinic | 6BR | Sleeps 14

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Create memories on your weekend vacation!
Prepping your meals during your stay has never been this easy! With a fully stocked kitchen, modern appliances, and all the essentials on hand, you’ll have everything you need to cook up something special—stress-free and delicious.
The rear view of our weekend home is just as inviting—featuring a spacious yard, charming patio, and peaceful surroundings. It’s the perfect backdrop for morning coffee, evening BBQs, or simply soaking in the calm between adventures.
Sleeping in a bed like ours during your staycation will make you forget all about work. With plush pillows, soft linens, and cloud-like comfort, it’s the kind of rest that melts stress away and turns any night into pure relaxation.
Step out onto the brick patio, where comfort meets charm. With a stylish table, comfy chairs, and a BBQ grill ready to go, it's the perfect spot for morning coffee, sunset dinners, or sizzling up something special under the open sky.

Reviews

9.8 out of 10
Exceptional
6 bedrooms3 bathroomsSleeps 14

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Air-conditioning
  • Outdoor space

Rooms & beds

6 bedrooms (sleeps 14)

Bedroom 1

1 Queen Bed

Bedroom 2

2 Queen Beds

Bedroom 3

1 Queen Bed

Bedroom 4

1 Queen Bed

Bedroom 5

1 Queen Bed

Bedroom 6

1 Queen Bed

3 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Bathroom 3

Bathtub · Toilet · Shower only

Spaces

Kitchen
Office
Balcony
Garden

About this property

6BR Near Cleveland Clinic | 6BR | Sleeps 14

Summary:

Welcome to our spacious three-story home, featuring 6 bedrooms and 3 bathrooms. Bright living areas, a fully equipped kitchen, and cozy bedrooms provide comfort for up to 14 guests. Enjoy thoughtful amenities, a relaxing sunroom, and an outdoor patio with a grill for memorable gatherings. Located just minutes from local attractions, dining, and entertainment, this home offers the perfect blend of convenience, comfort, and relaxation for an unforgettable stay.



The Space:

Our thoughtfully designed home offers comfortable, inviting bedrooms and cozy common areas that make you feel right at home. Enjoy a fully equipped kitchen, modern appliances, stylish furnishings, and a large outdoor space perfect for relaxing or entertaining. The home’s elegant design and prime location only add to its charm and comfort.



⭐ Nearby Attractions ⭐

🏥 Cleveland Clinic Main Campus — about 6 mins away

🏥 University Hospitals of Cleveland — 9 mins away

🖼️ Cleveland Museum of Art — 14 mins walk

🇮🇹 Little Italy — 5 mins away

🎻 Severance Hall — 4 minutes away

🎸 Rock & Roll Hall of Fame — 11 minutes away

⚾ Progressive Field — home of the Cleveland Guardians, about 16 minutes away

🏀 Rocket Mortgage FieldHouse — 15 mins away

🍽️ East 4th Street — 16 mins away



Step inside to discover a bright living area with plenty of welcoming seating for everyone. Don’t forget to snap a selfie with our iconic Neon Cleveland sign — share your photo on social media, tag us @EagleStays, and start making memories!



🌟 Property Highlights

🛏 Spacious Sleeping Arrangements – Sleeps up to 14 guests

🚿 Bathrooms – 3.5 full bathrooms with fresh towels & toiletries

🍳 Fully Equipped Kitchen – Stainless steel appliances, cookware, and utensils

☕ Coffee & Tea Bar – Nespresso, Keurig, Pour Over, French Press, custom teas & fresh ground coffee

🛋 Comfortable Living Areas – Multiple couches, big TVs, and lounge spaces for relaxing

🌞 Sunroom & Outdoor Spaces – Patio furniture & grill for alfresco dining

💻 Workspace Friendly +High-speed Wi-Fi throughout

🔐 Self Check-In – Smart lock for easy and secure access

🎮 Entertainment Ready – TVs in every bedroom and basement lounge

👶 Family-Friendly Amenities – Baby concierge items: pack n’ play, high chair, umbrella stroller, and baby spoons



🛋️ Living Room: Relax in bright, open spaces with comfy seating and large TVs. High-speed Wi-Fi and smart entertainment keep everyone connected.



🍳 Kitchen & Dining: A fully equipped kitchen has everything you need to prepare delicious meals and create memorable moments around the dining table. Enjoy a variety of coffee and tea options such Nespresso, French Press, Pour Over, Keurig, or custom teas. Bring your favorite creamer for the frother or grind your own beans!



🛏️Bedrooms: Each bedroom offers comfort and privacy with soft linens and thoughtful touches to make your stay restful.

Bedroom 1: Queen bed (sleeps 2)

Bedroom 2: 2 Queen beds (sleeps 4)

Bedroom 3: Queen bed (sleeps 2)

Bedroom 4: Queen bed (sleeps 2)

Bedroom 5: Queen bed (sleeps 2)

Bedroom 6: Queen bed (sleeps 2)



⬇️Basement

Spacious lounge area with large couch, big TV, and full bathroom—perfect for movie nights or extra sleeping space.



🛁 Bathrooms

Three full bathrooms, each featuring a walk-in shower. They’re stocked with fresh towels, shampoo, conditioner, and body wash for a convenient and comfortable stay.



This home is designed for fun, comfort, and connection. Whether you're planning a weekend getaway, family gathering, or extended stay, this home provides the perfect space to relax, entertain, and create lasting memories in the heart of Cleveland.



Book your stay today and experience the ideal blend of comfort, convenience, and Cleveland charm!



Guest Access:

🔑 Guests have full, private access to the entire unit and parking area.

💡 Check-in is easy and contactless through a smart lock system.



For a smoother check-in experience, we kindly request that all guests fill out our check-in form before arrival. This form will grant you access to our listing and ensure a hassle-free check-in process. Upon confirmation of your reservation, we will promptly send you the check-in form.



The Neighborhood:

Just minutes from the Cleveland Clinic Main Campus and Cleveland’s cultural center, you’ll find this historic gem—reimagined with modern amenities while retaining its old-world charm.



Mary, who lives next door, is a very kind neighbor. She has lived there for many years with her adult son, Jurrell. If you see them, feel free to say hello—they do a wonderful job of keeping an eye on the house.



Getting Around:

Located in the heart of Cleveland’s University Circle neighborhood, Sunflower on Lee puts you close to the city’s top attractions and convenient transit options. Most major spots are just a short drive or quick rideshare away.

🚕 Uber & Lyft: widely available

🚌 Public transit: RTA buses nearby

🚲 Bike-friendly routes throughout University Circle

🅿️ Paid parking lots close by for easy access





Whether you’re heading to the Cleveland Clinic, Case Western Reserve University, or catching a game downtown, everything is within easy reach—perfect for exploring Cleveland at your own pace!



Interaction with Guests:

We are here for you during your stay, but our level of interaction is up to you. We are only a message away. You will be able to self check-in upon arrival.

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House Rules

Check in after 5:00 PM

Minimum age to rent: 21

Check out before 11:00 AM

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Children

Children allowed: ages 0–17

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Events

No events allowed

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Pets

Pets allowed

Charge may apply

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Smoking

Smoking is not permitted

•No undeclared guests •Pet cleanup $500 •Party cleanup $500 •Smoke remediation $700 •QUIET HOURS 9PM-8AM •Undeclared pet fee $200/pet

Important information

You need to know

Property # 2781440vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Cleveland

Glenville, a neighbourhood in Cleveland, is home to this holiday home. The area's natural beauty can be seen at Lake Erie and Cuyahoga Valley National Park, while Rock and Roll Hall of Fame and Cleveland Metroparks Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Rocket Arena or Progressive Field.
View more Holiday homes in ClevelandOpens in a new window
Map
Cleveland, OH

What's nearby

  • Cleveland Institute of Music - 13 min walk - 1.1 km
  • Cleveland Museum of Natural History - 14 min walk - 1.2 km
  • Cleveland Museum of Art - 19 min walk - 1.6 km
  • Severance Hall - 4 min drive - 2.5 km
  • Case Western Reserve University - 4 min drive - 1.4 km

Getting around

  • Cleveland Station - 11 min drive
  • Euclid-East 120th Station - 18 min walk
  • Cleveland, OH (BKL-Burke Lakefront) - 13 min drive

Restaurants

  • ‪VA Cafeteria - ‬13 min walk
  • ‪Comfort Cle - ‬6 min walk
  • ‪Melt University - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Rascal House Pizza - ‬3 min drive

Frequently asked questions

Is 6BR Near Cleveland Clinic | 6BR | Sleeps 14 pet-friendly?

Yes, pets are allowed at this property.

How much is parking at 6BR Near Cleveland Clinic | 6BR | Sleeps 14?

On-site parking is available at the property.

What time is check-in at 6BR Near Cleveland Clinic | 6BR | Sleeps 14?

Check-in begins at 5:00 PM.

What time is check-out at 6BR Near Cleveland Clinic | 6BR | Sleeps 14?

Checkout is at 11:00 AM.

Where is 6BR Near Cleveland Clinic | 6BR | Sleeps 14 located?

Located in Glenville, this holiday home is within 1 mi (2 km) of Cleveland Institute of Music and Cleveland Museum of Art. Cleveland Clinic is 1.4 mi (2.3 km) away. Euclid-East 120th Station is 18 minutes by foot and Superior Station is 25 minutes.

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 26 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

10/10

Check-in

9.8/10

Communication

9.0/10

Location

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Terri M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Lots of room for our 2 families and we’ll stocked with everything we needed.
Stayed 3 nights in Dec 2025
Response from VrboOwner on 7 Jan, 2026
Terri was a great guest and is recommended to all hosts!
Verified

10/10 Excellent

greg b.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We hade a great time and thoroughly enjoyed our stay. Felt very comfortable and appreciate all the extras that were available. Would definitely use this house again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Deb M.

Liked: Check-in, communication, location, listing accuracy
We had a great time in Cleveland enjoyed both the zoo and a baseball game. The home is spacious and true to listing. Could use a deep clean and some Tlcc, the gas grill is not in good condition. Nothing that kept us from enjoying our stay though.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Home for a Family Getaway

Our family with four adult children and two girlfriends stayed here. There was plenty of room to gather and plenty of room for everyone to have privacy. We had a wonderful stay.
Stayed 3 nights in Sep 2023
Response from VrboOwner on 18 Oct, 2023
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Doug J.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Comfortable rehabbed house in a diverse neighborhood of Cleveland. Close to Wade Circle and the museums. Easy access to interstate via Roosevelt Park.A couple of minor suggestions - have a place in showers to place soap, etc., and add a couple of larger heat proof bowls for food prep and serving.
Stayed 4 nights in Jul 2025
Response from VrboOwner on 10 Aug, 2025
We are glad we were able to give you a 10/10 stay! We hope that you can find time to book us again soon! Thank you also for the feedback!
Verified

10/10 Excellent

Jason F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!!!

In town for a bowling tournament. Had 12 adults stay at the house. The house was great and accomodated all our needs. The coffee bar was great for the coffee drinkers of our group.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Bill W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Sunflower on Lee

Great place for small or large group! Excellent communication with host, many amenities. Location is very good for accessing routes to anywhere in and around Cleveland. Highly recommend!!
Stayed 3 nights in Oct 2023
Response from VrboOwner on 23 Oct, 2023
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Mark M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spacious Home in Cleveland

Plenty of room for our group of older men. Recently remodeled, very clean.
Stayed 4 nights in Jul 2023
Response from VrboOwner on 21 Sept, 2023
Thanks for the good feedback. We wish to book you again soon!
Verified

8/10 Good

Anita M.

Liked: Cleanliness, check-in, communication, listing accuracy
Disliked: Location

Dance competition

Front stairs needed repair neighborhood was a little awkward. Otherwise house was very nice inside and accommodated everyone and was very clean.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Laura B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Huge clean house close to downtown

This was the prefect house for two large families to spread out into. All the rooms were large with comfortable beds and TVs. Close to downtown. Would definitely stay here again.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Chad M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house fir a large group

Beautiful and spacious property for a large group of 20. Lots of bedrooms and bathrooms. Easy location to Rock & Roll HOF and Cleveland Browns Stadium.
Stayed 4 nights in Nov 2023
Response from VrboOwner on 4 Dec, 2023
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Ellen B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great house with room for a big group

The hosts were super helpful - checkin and out were easy and they were available to answer any questions. The house was spacious, clean and stocked with everything we need. Easy to get downtown and to the airport. We really enjoyed the stay - especially seeing the Browns clinch a play-off spot!
Stayed 6 nights in Dec 2023
Response from VrboOwner on 30 Jan, 2024
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Kraig D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

33rd reunion

Had a 33rd reunion with some old college friends. The house was great for us! We had plenty of room for the group to sleep and the kitchen was big enough for us to provide food and eat at a large table and catch up on old times. My friends came from out of town and this was the perfect spot for us to stay. Thank you again!
Stayed 3 nights in Apr 2025
Response from VrboOwner on 1 Jul, 2025
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

D B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cleveland Family Weekend

This house was perfect for our family wedding weekend. Clean, bright, comfortable with amazing coffee bar. The rooms are comfortable and nicely furnished There was plenty of parking. The host is a great communicator. Highly recommended
Stayed 3 nights in Jul 2023
Response from VrboOwner on 21 Sept, 2023
We are happy to have hosted D. I am glad to say that D followed our house rules and left our home in nice condition. In the future, we would love the opportunity to host D again. We hope you look us up the next time you are planning a trip to Cleveland, Ohio. Thank you and Happy Travels!
Verified

10/10 Excellent

Meera G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

CWRU Graduation Weekend

Our extended family visited Cleveland for our daughter's graduation from CWRU, and we all had an excellent stay at Sunflower on Lee Ave. The home had all the creature-comforts a family needs. Thanks!
Stayed 4 nights in May 2024
Response from VrboOwner on 8 Jul, 2024
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Joy J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing stay

Our say at this Cleveland facility was nothing short of amazing. Myself and five siblings thoroughly enjoyed ourselves. This property was exactly as it was represented to be. Anything we could ask for was already supplied.
Stayed 3 nights in May 2023
Response from VrboOwner on 21 Sept, 2023
We are happy to have hosted Joy. I am glad to say that Joy followed our house rules and left our home in nice condition. In the future, we would love the opportunity to host Joy again. We hope you look us up the next time you are planning a trip to Cleveland, Ohio. Thank you and Happy Travels!
Verified

10/10 Excellent

Kelly M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Family Reunion Base

We had an excellent time at this place. There was plenty of space for our large family that arrived from all over the country. The kitchen and living spaces were perfect for us to be together or to break out into separate spaces. The house was clean and welcoming and we had great communication from the hosts. The house was also very close to downtown and the different attractions we visited. I would definitely recommend this house and would look to stay here again.
Stayed 4 nights in Jun 2024
Response from VrboOwner on 20 Jul, 2024
Thank you for choosing Eagle Stays on your visit to Cleveland. We are glad you had a great time! We really appreciate the 5-star review. We hope to host you again soon!
Verified

10/10 Excellent

George G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

60+ Fossils

A team of 10 60 plus volleyball players, 1 with wife had an excellent stay here. We bbq'd and cooked and slept well. Fresh, ckean place with lots of parking. Oh, before I forget, we took the gold home from the senior PanAm games for volleyball
Stayed 5 nights in Jul 2024
Response from VrboOwner on 24 Aug, 2024
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Peter E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful Cleveland VRBO

After looking for homes for a large group for a family reuinon / Christmas celebration - i came across this home by university circle. Could not ask for a better location or accommodations. Cleanliess , Communciation, and Amenities were top tier. Historic home that is newly renovated, giving the cleveland experience with brand new appliances, furniture and finishes. Could not ask for a better home for this gathering. One of the best guest homes i have stayed in
Stayed 2 nights in Dec 2024
Response from VrboOwner on 23 Mar, 2025
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Cindy M W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Celebrating 70th Birthday

We had an amazing time and this house was perfect! We had granddad and grandma, grown kids (in their 40's) and 3 grandkids in their teens. Every couple and every grandkid had their own room. It was so nice. The house was clean and located near everything we wanted to do. The hosts were excellent! They responded quickly to all the questions we had and made our stay so, so easy! Thank you!!!
Stayed 2 nights in Nov 2024
Response from VrboOwner on 23 Mar, 2025
We are glad we were able to give you a 5-star stay! We hope that you can find time to book us again soon!
Verified

10/10 Excellent

Jace N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cleveland College Reunion

The housing accommodations and hosts were amazing throughout the entirety of our trip. We truly appreciated their communication and instructions regarding check-in and check-out processes. They were readily available when we had any questions and responded at a moments notice. They exceeded our expectations as hosts and provided great housing accommodations that were close to downtown Cleveland yet far enough away for peaceful relaxation.
Stayed 3 nights in Jun 2023
Response from VrboOwner on 21 Sept, 2023
We highly recommend this guest without hesitation. They maintained a high standard of cleanliness throughout their stay and diligently adhered to all house rules. We extend our gratitude for choosing to stay with us, and we sincerely hope to have the opportunity to host them again in the future.
Verified

8/10 Good

Linda B.

Liked: Cleanliness, check-in, communication, listing accuracy

Lee Ave house

Very clean and good set up for lots of people to stay comfortably! One complaint is the outside furniture was very dirty, front porch as well as back yard. Needed to be scrubbed as well as the barbecue was unusable, very dirty and I didn’t want to clean that. Very quiet neighborhood and plenty of room for the kids to throw a ball in the yard.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Cheryl M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Quick get away

Great house, great host. Loved the interior design. We had a small issue with the windows upon check in. Owner came over immediately and resolved issue. As mentioned in other reviews, the neighborhood is in transition. But the location is super convienent. We had an excellent stay and will definitely book again. Almost forgot to mention the amazing coffee bar! So many choices, and a true luxury.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 21 Sept, 2023
So glad you enjoyed the coffee bar....as coffee lovers ourselves we love to provide multiple choices in starting off your morning well after a good night's sleep! We can't wait to host your next visit to Case Western Reserve University! Bernie & Courtney
Verified

10/10 Excellent

Laura K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Property in Cleveland

We stayed here for a wedding in the area & had such a great experience. The house was well-equipped and very spacious. There was plenty of room for 8 adults and 5 kids. The house was very nicely remodeled and decorated so cute - not cluttered at all which was so great! The kitchen was so spacious with lots of storage. The cherry on top was the k-cups for the keurig was included! Plus plenty of paper items, garbage bags, and dishwasher tablets. We had a couple questions during our stay and the management team responded very quickly. Highly recommend this property!
Stayed 3 nights in Nov 2022
Response from VrboOwner on 21 Sept, 2023
We are so glad you loved or home and had such a great experience there....We love coffee too so coffee is very important to us! I will also pass your compliments on the decorating to our professional decorators who design each space as if their own.....they will enjoy that you found it so tasteful and comfortable. We look forward to hosting you again during your next visit to University Circle Cleveland! Bernie
Verified

8/10 Good

John F.

Liked: Cleanliness, check-in, location, listing accuracy

So Close To Perfect

Very clean with nice, updated appliances in the kitchen. Big screen TVs in living room, basement and all bedrooms. All rooms well sound insulated and quiet. Immediate neighbor hood seems peaceful & nice; we could safely walk in the evening. Negatives: No clothes hooks in the bathroom for hanging robes, no dressers or shelves for unpacking clothes, gas grill very dirty & out of propane and no response from owner after text & email. I would stay here again but would hope these shortcomings would be addressed.
Stayed 7 nights in Jun 2023
Response from VrboOwner on 21 Sept, 2023
Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our property to be very clean and enjoyed the nice, updated appliances in the kitchen. We take pride in providing a comfortable and welcoming environment for our guests, and it's great to know that the big-screen TVs in the living room, basement, and bedrooms contributed to your overall satisfaction. We are also pleased to hear that the immediate neighborhood was peaceful and safe, allowing you to confidently enjoy evening walks. The well-insulated rooms that provided a quiet atmosphere further added to your positive experience. We appreciate your constructive comments about the areas where we can improve. We apologize for the absence of clothes hooks in the bathroom and the lack of dressers or shelves for unpacking clothes. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the amenities and storage options for our guests. Moreover, we apologize for the inconvenience you faced with the gas grill being dirty and out of propane. We understand the importance of having functional and well-maintained amenities available for our guests. We apologize for any communication issues you experienced when reaching out to us. We strive to provide prompt and responsive customer service, and we regret any lapses in this regard. After investigation, we found out that these issues were not reported to us during your stay via Email, SMS, or even phone call. Our support runs 24/7 coverage and we can assure you that if these issues were reported we could have provided a resolution. Your willingness to stay with us again despite these shortcomings means a lot to us, and we genuinely appreciate your understanding. We value your feedback as it helps us identify areas for improvement, and we assure you that we will work diligently to address the issues you raised. Our ultimate goal is to provide an outstanding guest experience, and your comments contribute to that ongoing process. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back soon, with the necessary improvements in place.

About the host

Hosted by Bernie Cesareo

Host profile image

Languages:

English

Premier Host

They consistently provide great experiences for their guests

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