6/10 Okay
Mark K.
29 Oct, 2019
Not for Salt and Horns- was changed to the Happy Heron
Biggest complaint is the property calling me TWO DAYS before my scheduled stay to tell me the house would not be available. We were to stay at the Salt and Horns but was forced to select the Happy Heron or something smaller.
The options given me were not what I had booked months before. More notice would have given me the chance to look elsewhere. I think an upgrade would have been justified as they were the ones who did not meet our agreement. If I had more notice, I may have just cancelled. Offering me something in our "price range or less" was kind of a cheap move.
Upon arrival the downstairs bedrooms were not made up. They did send house keeping to make it right but that was after everyone had arrived. Found spiders in a bed upstairs and in the garage. Dryer handle was broken. Upstairs toilet loose and unstable. Leak under kitchen sink. Disposal barely worked. Bedroom ceiling fans inoperable. Several light bulbs burnt out. Dirt in the corners of the bedrooms. Wow, I have seen better at cheap motels. For the price one would expect above average conditions.
Positives were a nice view, nice access to the beach via a boardwalk. Kitchen was spacious and well stocked. Living room was a good size with nice furniture. The bench seat at the dining is kind of awkward. Maybe ok for kids but not adults. Staff was friendly.
Hated to give a bad review but hopefully efforts will be made to make this a desired place to stay.
Mark K.
Stayed 2 nights in Oct 2019