We debated on 3 or 4 stars. The condo was clean, and the location and amenities were great! Unfortunately, our stay had several issues that made it disappointing. The washer was broken, and our clothes were left sitting in a tub full of dirty water. We had to fish them out and go to a laundromat at 9 p.m., which was not how we wanted to spend our first night. We texted and called the host about this problem, but he never called us back—then or at any point afterward.One of our children slept on the hide-a-bed, which only had a sheet and no blanket. In December, it was definitely cool enough to need one. The bedroom TV remote also did not work. Additionally, only one roll of toilet paper was provided in each bathroom, which was not sufficient for a larger family.These issues and the lack of communication from the host negatively impacted our experience. We will stay at this location again, just not with this host.