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8/10 Good
Kathleen C.
22 Mar, 2024
Great property/ poor check-in experience
The property itself was great however we ran into significant issues while checking in. The codes to the lock boxes were not provided at check-in. We were standing on sidewalk with all of our luggage for an hour and a half waiting to get the codes to unlock either door. It required us talking to four different people to get all of the codes for both apartments.
Regarding the property itself, it was a great spot for a large group. We had 7 people and there was plenty of room for all of us! The lofts were clean and location was perfect. The Lofts had 4 separate full bathrooms which was very convenient. It is one of the few locations in downtown Asheville that can comfortably sleep a large group of people. The only word of caution I will provide is there is a transient population experiencing homelessness nearby and one individual tried to shake the handle to get into our apartment so we recommend keeping the door locked at all times. While staying there, we recommend parking in the Sears Alley parking deck that is about .1 miles away.
