Wrightsville Beach Condo - Steps from the beach!

Thank you Christina for your kind words! We are glad that you enjoyed your stay- hope to see you again next summer!

VRBO was involved in this cancellation directly. This particular guest booked our home that is set for 6 guest, but proceeded to have 15 guests at the home. This guest violated multiple house rules and vandalized our garage security camera to try and avoid having the 9 unregistered guests entering the home. We had attempted to communicate with the guest multiple times via the VRBO app and had not received replies. VRBO was contacted with evidence of the violations and unregistered guests. They reviewed the case and instructed us to contact them via the VRBO app and give them a window of 3 hours to have the unregistered guests leave or have the booking cancelled with no refund. They did not respond back and moved our garage camera. They notified us 7 hours after our request stating our cameras were faulty and threatened us to give us a bad review based on our complaints. We had neighbors contact us with photos of the 15 guests and concerns of children walking on the 2nd floor banister. We contacted VRBO a second time with evidence of the 15 unregistered guests and the vandalization of our security camera. They stated they recommended canceling the booking with no refund. They also recommended contacting the local police secondary to the nature of vandalization. The local police were called and the guest was asked to leave by both VRBO and the Police ensured no further vandalism of the property would take place. Our cleaners found damage to items, tape on the ceilings, and other evidence of poor treatment of our home. The review listed above is of a retaliatory nature and VRBO states it will be removed as per the multiple videos, photo evidence along with the VRBO policy that cancelled bookings secondary to rule violations such as this are not allowed to leave reviews as they are often retaliatory in nature such as this. VRBO also confirmed that this guest was not given a refund by VRBO. This is an unfortunate situation for us that we had never had a guest of this nature who would willingly be deceitful and disrespectful like this. If they wished to have a home to house a reunion for 15 people, they should have booked a home for 15 people. Not book one for 6 and try to hide the fact they were bringing 15 people. Our neighbors all are close and look out for each other- we were sent images of concern to the group of people that were staying there. I hope no one else has an experience like this.