2/10 Terrible
Nasheka
3 Oct, 2025
I booked this property three days in advance, but when I arrived it was completely unclean from the previous guest. The host told me, “There are clean sheets in the closet—you can get through tonight and I’ll refund you.” That was unacceptable. I did not stay, and I had to leave late at night to find another hotel. Things happen, but this place looked like it was not cleaned in a few days after the previous guest.
The host only refunded the portion he was paid, but Expedia/VRBO has not refunded the rest. I even added insurance to this booking, yet nothing has been done to help me. I showed proof that I booked days prior, but the host still tried to claim it was a last-minute booking. The unit had bugs, flies, and clearly had not been cleaned properly.
This was a very disappointing experience, and I am requesting a full refund from Expedia/VRBO. Photos are attached as proof.
Nasheka
Stayed 2 nights in Sep 2025