There were red ants everywhere in the kitchen, on top of the countertops. We tried to eat dinner the first night there and ants crowded around the food.
The unit looks like it was originally nice, but is now run down. The chairs and sofa were stained and worn. There was a black stain in the gasket of the washing machine, which appears to be mold impregnated in the rubber. There was a lot of hair over the drains of both showers. The bedding looked aged, coloured, and dirty. All bedrooms had dust over the floors and corners.
We spoke to the property host and vrbo regarding these issues, mainly the concern of ant infestation, which is not sanitary or healthy, and is frankly unsafe for the food area (or any area) of a rental property. The owner came to meet us in a person, and after a long argument told us it was normal to eat with ants on the table, and that we had unreasonable cleanliness standards. He also told us we needed “therapy” due to this.
He did send a team of cleaners who did a very good job of cleaning the place of dust, removing hair, and changing to clean bedding. He dropped off a can of ant spray. Despite this, the ants persisted, and the mold remained impregnated in the rubber of the gasket, and mildew over the curtains and blinds.
We tried to ask for a refund for the remaining days, but the owner refused. Vrbo was unable to assist as well and said they could not provide any reasonable compensation for this.