Penthouse, Private Pool, Steps to Beach, 5th Ave

Photo gallery for Penthouse, Private Pool, Steps to Beach, 5th Ave

A swimming pool with a thatched roof structure, lounge chairs, and palm trees.
A modern bathroom with a freestanding bathtub, a vanity with a mirror, and a separate seating area with a towel.
A covered outdoor seating area with a wooden pergola, a potted plant, and a dining table with chairs.
A hotel room with two beds, a balcony, and a large window.
A modern kitchen with dark cabinetry, stainless steel appliances, a granite countertop, and a fruit bowl.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Garage parking available
    Enjoy the convenience of garage parking - a rare offering in the area.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Playa del Carmen Main Beach
3 bedrooms3 bathroomsSleeps 8

Popular amenities

  • Private pool
  • Garage parking available
  • Kitchen
  • Air-conditioning
  • Balcony
  • Internet access

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Rooms & beds

3 bedrooms (sleeps 8)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

2 Double Beds

3 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Bathroom 3

Bathtub · Toilet · Shower only

Spaces

Deck or patio
Kitchen
Office
Balcony

About this property

Penthouse, Private Pool, Steps to Beach, 5th Ave

Summary:

Penthouse in Playa del Carmen with private rooftop pool overlooking the Caribbean, 1 block from Mamitas Beach and 2 blocks from 5th Avenue. The rooftop terrace includes sun loungers and space for dining outdoors. Building features a main pool with swim-up bar, fitness center, and 24/7 front desk. Built for families and groups who want immediate beach access with private outdoor space.



The Space:

This three-bedroom, three-bathroom penthouse in Playa del Carmen's Aldea Thai complex sleeps eight guests and sits one block from Mamitas Beach. The standout feature is your private rooftop pool with Caribbean views — a rare find this close to the sand and 5th Avenue.



Bedrooms and Bathrooms

The master suite offers a king bed, ensuite bathroom, and whirlpool tub for unwinding after beach days.

- The second bedroom features a king bed, ensuite bathroom, and jetted tub.

- The third bedroom has two double beds and opens onto the balcony.

All three bedrooms include air conditioning, blackout curtains, and quality linens. Each bedroom has its own full bathroom.



Living, Dining, and Kitchen Area

The open living area flows onto a private balcony where you can enjoy morning coffee before heading to the beach. The dining table seats six comfortably, and the full kitchen comes equipped with everything you need to prepare meals — from quick breakfasts to full dinners when you'd rather stay in than venture out.



Outdoor Amenities

Your private rooftop terrace centers around a plunge pool with views stretching toward the Caribbean. Sun loungers line the deck, and there's plenty of space for the whole group to gather for sunset drinks. Downstairs, the complex offers a main pool with swim-up bar and a fitness center for guests who want to keep up their routine.



Good To Know

WiFi reaches throughout the penthouse, and there's a dedicated workspace if you need to log on. Underground parking is included. The building has 24/7 front desk service and an elevator. Airport transfers, housekeeping, and tour bookings are available for an additional fee if you'd like help coordinating logistics. The location puts you within a two-block walk of 5th Avenue's restaurants, shops, and nightlife, with Mamitas Beach Club directly in front of the complex.



Guest Access:

You’ll have full, exclusive access to the condo during your stay. You can also enjoy the complex amenities, including large outdoor pool, lounge areas, gym, and underground parking.



The Neighborhood:

The condo’s located in the heart of Playa del Carmen just a block from the beach! And:

- 2 blocks from the famous 5th Ave. where you’ll find cafes, bars, restaurants, boutique & souvenir shops, nightlife, & plenty of people-watching!

- Vibrant shopping malls nearby like Paseo del Carmen, Quinta Alégria, & the shops at Calle Corazón with dozens of boutiques, international chains, and restaurants

- Super Walmart & Mega supermarkets plus convenience stores like 7-11 & OXXO in walking distance

- Mamita's Beach Club just in front of the condo complex and just a short walk to Coralina Day Club



Here are some of our local restaurant recommendations:

1. Ictio Fish House

2. Porfirio's Playa del Carmen

3. Harry's Steakhouse



Shopping | Groceries

- Fifth Avenue, 7-min walk (550 m | 0.3 miles)

- Quinta Alegria, 10-min walk (750 m | 0.5 miles)

- Paseo del Carmen Shopping Mall, 9-min drive (2.4 km | 1.5 miles)

- Walmart, 7-min drive (1.8 km | 1.1 miles)

- Bio Natural - organic/natural store, 10-min walk (800 m | 0.5 miles)



Eco-adventure parks:

- XPlor Park - 15-min drive (9.6 km | 6 miles)

- Rio Secreto - 15-min drive (9.8 km | 6.1 miles)

- Xcaret - 18-min drive (11.2 km | 6.9 miles)



Golf :

- Hard Rock Riviera Maya Golf Course - 13-min drive (3.8 km | 2.4 miles)



Getting Around:

The condo is about 55.1 km | 34.2 miles or about a 45-min drive from the Cancun International Airport (CUN). It’s best to prearrange your airport transfers. Let us know if you need any assistance. We’d be happy to help! If you're driving, just check your mobile map apps when you arrive to get the driving time, as it varies based on time of day.



Other Things to Note:

**PLEASE NOTE this condo is currently up for sale and there could be a showing during your stay. Plenty of advanced notice will be given.



Preventive pool maintenance is scheduled on Wednesdays and Saturdays. Aldea Thai management staff will need to access the property to complete this service. There is no fixed time, as visits depend on the condominium’s operation. Please allow access and leave the keys available when needed so maintenance can be completed without inconvenience.



There is no daily cleaning. For long-term stays (21nights or more) guests will be charged an extra fee of $30 USD per week for mandatory mid-stay cleaning service. This will be scheduled with guests during their stay. The cleaning service does not include changing the bed linens or towels. If you would like to add this service, additional fees will apply.



We are happy to assist you with additional services/arrangements such as airport transfers, housekeeping, tour information and booking, car rental, plus many more services. All of these services can be booked prior to your arrival. We are here to help you relax during your vacation.



There is a penalty of $12 USD per bracelet or magnetic card lost.



We provide a few essentials to make you feel more at home when you arrive: drinking water, soap, shampoo, and toilet paper. Please note that these will not be refilled during your stay. if you would like to arrange grocery delivery, just let us know!



There's no washer or dryer at the property. However, laundry pick-up/drop-off service is available upon request and at an additional price.



Electricity is not included for rentals of 7 nights or more. In this case, you pay for what you consume based on a $6 MXN (pesos) fee per KW. *Please help us save energy by using the AC wisely and keeping the temperature at 25°C and turning off the AC and lights when you leave the property.



Guests will be requested to sign a Rental Agreement upon booking confirmation.



A security deposit may be required prior to arrival or at check-in, subject to the booking platform used to make the reservation. This fee is charged as a credit card transaction and released 5 business days after check-out, provided all terms are met.



House Rules:

- Travelers must be at least 21 years of age or older to book.

- No smoking of any kind (tobacco or cannabis) is allowed inside the condo, and the use of any recreational drugs on the premise is strictly prohibited. Failure to comply will incur a $300 penalty.

- No parties or events are permitted, illegal activity is prohibited and excessive noise won't be tolerated. No loud music is allowed after 10 pm. Please be respectful of the neighbors.

- No more guests than those listed in your reservation are allowed.

- No tent or other structures may be set up on the ground of the property.

- Renters agree to cover any charge related to damages occurred during their stay or cover necessary extra-cleaning charges if such is needed after their stay.

- Renters will be required to provide a government ID on the day of checking in or during your stay.

- Please avoid from moving furniture

- Pets are not allowed.

- It is requested to use the safe box inside the condo for all your valuables. We will not be held responsible for any loss or theft.

- Pool and common area rules must be respected. The use of speaker/music devices in common areas is prohibited. Glasses, glass bottles, food or coolers are not allowed in the pool, the use of disposable or plastic glasses are allowed.

- We ask that you please adhere to the rules of the condo complex during your stay. You’ll be required to acknowledge and sign upon arrival.



Interaction with Guests:

This is a self-check-in property. We'll send you access info before you arrive.



You’ll have complete privacy during your stay, but we’re available 7 days a week should you need anything - just send us a message via the booking platform.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 18
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
Free
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Smoking

Smoking is not permitted
- Travelers must be at least 21 years of age or older to book. - No smoking of any kind is allowed on the premises. Smoking tobacco, cannabis, or t...

Important information

You need to know

Property # 4252857
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Playa del Carmen

Located by the sea, this condo is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting.
Map
Playa del Carmen, QROO

What's nearby

  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Central Square - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬3 min walk
  • ‪The Freshy Fish & Co. - ‬1 min walk
  • ‪Las Helodias - ‬2 min walk
  • ‪El Mediterráneo Restaurant - ‬6 min walk
  • ‪Marmorata Tasting Room - ‬4 min walk

Frequently asked questions

Does Penthouse, Private Pool, Steps to Beach, 5th Ave have a pool?

Yes, this property has a pool.

Is Penthouse, Private Pool, Steps to Beach, 5th Ave pet-friendly?

No, pets are not allowed at this property.

How much is parking at Penthouse, Private Pool, Steps to Beach, 5th Ave?

On-site parking is available at the property.

What time is check-in at Penthouse, Private Pool, Steps to Beach, 5th Ave?

Check-in begins at 4:00 PM.

What time is check-out at Penthouse, Private Pool, Steps to Beach, 5th Ave?

Checkout is at 11:00 AM.

Where is Penthouse, Private Pool, Steps to Beach, 5th Ave located?

Located in Downtown Playa del Carmen, this condo building is steps away from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 48 out of 66 reviews
Rating 8 - Good. 15 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

9.2/10

Cleanliness

9.4/10

Check-in

9.8/10

Communication

10/10

Location

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Marilyn H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location , lots of shopping near by. Several corner stores close . Swim up bar was very nice , pool was great. Very friendly staff throughout . Lots of restaurants very close
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Tom L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We used the pool on the roof every day which was awesome and everyone enjoyed it and the privacy There was also the common pool.which we used a couple.of time during the week to take advantage of the swim up bar and grill. The pool was.not at all crowded and exceptionally clean.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Kelly T.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Location was perfect! Easy walk to the beach and any and all shops, restaurants. Condo itself was spacious and clean, had every thing needed. Only thing that could be added to make stay better is if the condo had beach chairs could take to the beach. Other than that every thing was perfect. Will stay again for sure.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Jason B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

We had a great experience. Perfect location. Would book again!
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Meghan H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Spot Near Beach & Town

This is a great home base for a vacation stay in Playa del Carmen. You're steps away from the beach, 5th ave, and a lot of great spots for food and drinks are right on the same block.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Sandra M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location!

When you are in Playa del Carmen good location is a must and this is a great location! Close to the restaurants and shops and more importantly the beach!! Clean and spacious condo, easy communication with the host, my family and I really enjoyed evenings on the private rooftop!!
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Brandon R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Playa del Carmen

Great place very close to Mamitas beach and very close to 5th ave. for shopping and restaurants. Space was clean and accommodating for families with relaxed atmosphere.
Stayed 3 nights in Aug 2024
Response from VrboOwner on 2 Sept, 2024
Thank you for staying with us, Brandon! We are glad you enjoyed the space, please come back anytime! 😊
Verified review

8/10 Good

Peter W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Location

This is a great location with quick access to the beach & all of the activities on 5th Avenue. The condo has lots of space for everyone to feel comfortable & is great for families!
Stayed 7 nights in Jun 2021
Response from VrboOwner on 3 Jul, 2021
So glad you enjoyed your stay at Aldea Thai ph317.
Verified review

10/10 Excellent

Bogdan B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome time!

Came to celebrate my birthday and had a great time. The property was amazing and the host and concierge were very easy to get a hold of if we ever needed anything or had any issues.
Stayed 7 nights in Aug 2022
Response from VrboOwner on 27 Aug, 2022
Dear Bogdan, We thank you, once again, for choosing to celebrate such a special day at our property. It is great to hear that everything was sufficient to ensure a memorable experience for you and your group. It was a pleasure hosting you! Best wishes.
Verified review

10/10 Excellent

Laura N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great weekend getaway

Came here with a handful of girlfriends. Was perfect location to shops and restaurants on 5th avenue. Rooftop plunge pool was great to hang around and have our own space when we wanted. Lots of kitchen amenities and utensils. Would definitely stay here again.
Stayed 3 nights in Jul 2019
Response from VrboOwner on 2 Nov, 2021
Dear Laura, Thank you for choosing to stay with us and taking the time to review your experience. We are glad to hear that your stay was a memorable one. We look forward to welcoming you and your friends back in the near future! Best wishes.
Verified review

8/10 Good

Chadron B.

Liked: Cleanliness, communication, location, listing accuracy

Great location, spacious

Great stay. Lady at the front wasn’t the easiest to work with. Great location, plenty of space. Very uncomfortable beds.
Stayed 4 nights in Mar 2023
Response from VrboOwner on 23 Jul, 2023
Thank you Chadron for your visit and your review. I'm glad you enjoyed your stay!
Verified review

8/10 Good

Jared A.

Liked: Cleanliness, check-in, communication, location

May at Aldea Thai

Overall it was a nice stay, we travel to PDC very often. The property needs some TLC. The toilets have a hard time flushing, the beds are extra firm, and there are multiple tiles missing from pool. The apartment itself is decent and the location is awesome. Communication with the agent and staff was spot on.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Maria R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great

It was an overall great experience! Very attentive host and easy to communicate with. Made my trip very easy and pleasant. The pictures are accurate. The place is beautiful.
Stayed 8 nights in Jun 2023
Response from VrboOwner on 16 Oct, 2023
Hello Maria! Thank you for staying with us and for your compliments. We are so happy to hear that you enjoyed your stay. Come back anytime!
Verified review

10/10 Excellent

Austen D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

The condo was perfect for our group of four. We enjoyed the convenient location in downtown Playa. We did run into complications on our 2nd night where the whole block lost power. This led us to finding a close alternative hotel for the night. The host was responsive with the problem and offered a discount on our stay, which was very accommodating. Altogether, it’s a wonderful option for downtown Playa Del Carmen.
Stayed 3 nights in Jun 2024
Response from VrboOwner on 16 Jun, 2024
Thank you for staying with us, Austen! We are glad you had a good time and that the issue did not affect your entire stay 🙌 We hope we can host you again in the future.
Verified review

8/10 Good

Jonathan R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Overall, a Solid Experience

Overall, property was fine. Location was excellent, amenities were good, this particular condo was a bit "tired" (as was the overall complex) and worn, but not bad. The property manager was a bit slow but still helpful. Not sure I would rent this unit again as it was a bit too worn, but I did really enjoy my experience overall.
Stayed 9 nights in Mar 2024
Response from VrboOwner on 20 Apr, 2024
Thank you for your valuable feedback, Jonathan. We do hope you allow us to host you again and offer a 5-star experience!
Archival

10/10 Excellent

Sherri F.

Rent this Fabulous Unit!

This condo was absolutely beautiful. The beach front location is fabulous and the unit was very well equiped. There is not one detail that was missing. I thoroughly enjoyed my stay in this unit (it was my second time). I would definitely return. Everything was outstanding. The listing was accuate regarding the location. The property was clean and well-maintained. It is nearby to all Playa festivities and there is easy access to the airport.
Response from VrboOwner on 10 Oct, 2022
Thank you so much for staying with us! It was a pleasure to host you!
Verified review

10/10 Excellent

Macaulay H.

Liked: Cleanliness, check-in, communication, listing accuracy

wifi

wifi signal strength was very weak and often didn't work.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Rick S.

Liked: Check-in, communication, location, listing accuracy

3 Bedroom in Playa

It was very good - but there was a lot of sewer gas smell from the bathrooms... so it was a constant challenge to get fresh air. We did just about everything to fix - to no avail. This (Sewer Gas) is an issue in a few places we've stayed. Besides that it was great.
Stayed 10 nights in Dec 2022
Response from VrboOwner on 18 Jan, 2023
Thank you for your feedback Rick, we appreciate you taking the time to let us know about your experience. We apologize for the inconvenience caused by the sewer gas smell and we will make sure to address this issue with our maintenance team. We hope you enjoyed your stay overall and we hope to have the opportunity to host you again in the future!
Verified review

8/10 Good

David C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Potentially a wonderful property but the condo we stayed is lacking maintenance to get it there.

Disappointed that so many little things are not working properly. The Stove, microwave, thermostats, to name a few. The pool water was green when we left, it’s all in the details
Stayed 4 nights in Apr 2022
Response from VrboOwner on 12 Jul, 2022
Dear David, We are very sorry to hear about the issues you encountered during your stay. Unfortunately, none of these were reported. Our local management team work around the clock to ensure guests are happy and satisfied. It would have been a pleasure assisting you! We will take your comments on board to improve our service moving forward. Kind regards.
Archival

2/10 Terrible

vanessa r.

Sadly we did not have a good experience

There was a huge problem with the condo it got flooded. We couldnt use the private pool since there is a huge construction right beside it, its true that we were informed but it was late in the year and after we had paid for the condo so we had no option. The construction woke us up everyday at 6am. Besides all this the location is good and the amenities as well.
Response from VrboOwner on 10 Oct, 2022
We truly apologize for the inconvenience experienced during your stay.
Verified review

6/10 Okay

Carole S.

Liked: Check-in, communication, location, listing accuracy

Good location but in need of TLC

This condo was in good location but it needs some TLC. Condo is in need of some TLC. Sofa worn out, bathroom hooks not able to use, tv in primary needs hung on wall. Can’t see it from bed cause it’s sitting down on bench seat. Deck boards on roof in major need of repair. We didn’t have water almost every morning but that was more Aldea Thai than this condos fault. We’ve stayed at Aldea Thai property for the last 5 years and I’m not sure I’d stay at this condo again unless it gets a little makeover.
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

DYlan D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Place with amazing location!

We recently stayed at this condo over spring break with our family and were absolutely delighted by the experience. The condo itself is not only very nice but also incredibly spacious, easily accommodating our family and making us feel at home. One of the highlights was the pool and deck located above the condo, which provided a wonderful private space for relaxation and family fun. The location of the condo is unbeatable. It’s a mere 30-second walk to the beach, making it effortless to go back and forth throughout the day. Whether we wanted to catch the sunrise, enjoy a quick swim, or watch the sunset, the beach was always just a moment away. Additionally, the main shopping area is within a 2-minute walk. This area is bustling with life, offering an array of bars, shops, and restaurants. We were spoilt for choice when it came to dining and shopping, and the convenience of having everything so close was a huge plus. The area felt safe, welcoming, and perfectly suited for families looking to enjoy both the tranquility of the beach and the vibrancy of the local community. Our stay was nothing short of wonderful, and we highly recommend this place to any family looking for a memorable and enjoyable beach getaway. We’re already looking forward to our next visit!
Stayed 7 nights in Mar 2024
Response from VrboOwner on 29 Mar, 2024
Thank you for staying with us and for all your comments 🙌🏻 We truly appreciate it :)
Verified review

8/10 Good

Mohammed b.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful place, wonderful location, just minor adjustments

This was my second time staying at Aldea Thai. I booked a different room the first time and absolutely loved it, with no problems. So for my second trip, I knew I wanted to stay at Aldea Thai again. The location is safe and close to all the great restaurants, beaches and nightlife. The only issues I had was the smell coming from the master bedrooms toilet. I had management come check it out and tend to the issue but the smell never went away. In addition to that, every time we walked into the resort, the doormen loved giving my friends a hard time. For some reason the young kid at the front always had an issue with us, especially when I asked for advice or directions. In addition the host was very nice, but when I asked for assistance or reservations (like she advised I do), I would not receive a response until the next day. Other then that, I really loved this resort.
Stayed 6 nights in May 2022
Response from VrboOwner on 16 Jun, 2022
Dear Mohammed, We are sorry to hear some aspects during your stay affected your overall experience. We must say that our concierge was very attentive to your needs and was always available to offer local recommendations, schedule services, and offer assistance. Our maintenance team was able to investigate the odor issue and continue working on it. Although our communication was quite close and fluent, you never reported any incidents with any of our entrance staff members. However, please know we are looking into it and will take your feedback on board to improve our service moving forward. Despite these inconveniences, we are happy to hear you felt comfortable, safe, and conveniently located here. Kind regards.
Verified review

10/10 Excellent

Kayla H.

Liked: Cleanliness, communication, location, listing accuracy

Great Condo

Great location. Condo was perfect for us and our extended family. We had 6 people and it was plenty of room. The rooftop was very nice to have to relax. The plunge pool was chilly so we only dipped our feet in, but that is to be expected until the weather gets hot. We used the complex pool daily. A short walk to the beach and to 5th avenue it was a perfect location. Only giving check in process a 3 out of 5 because it should have been very easy as the process was outlined very clearly, but when we showed up the condo wasn’t ready. Check in time is 4pm and it was not ready until 6 pm. That was the only frustration we experienced and we communicated that with the host asap so they realized what was going so they could address the issue in hopes that it doesn’t happen again. The host is very responsive. I am a very organized person and had quite a few questions before we arrived and they were always quick to respond!
Stayed 7 nights in Feb 2024
Response from VrboOwner on 29 Mar, 2024
Thank you for staying with us and for your comments 😊
Verified review

6/10 Okay

Elouise B.

Liked: Check-in, communication, location
We recently stayed in an apartment in Playa del Carmen and had a mixed experience. The apartment itself was very nice—clean, tidy, and well located, with easy access to town and amenities. It offered a comfortable place to relax after long days out, and we appreciated the effort put into maintaining the unit itself.However, our overall experience at the resort complex was disappointing. Unfortunately, due to excessive sargassum (seaweed), we weren’t able to enjoy the beach at all, which was a major reason for choosing a summer getaway in this location. As a result, we spent a significant amount of additional money to access beach clubs, visit Xcaret, and take a trip to Cozumel in order to enjoy the sun and sea.The resort itself is in desperate need of maintenance and renovation. Paint is peeling everywhere, tiles are cracked or broken, and wood structures are warped or rotting. The concept of the resort—especially the rooftop pool and entertainment area—is fantastic in theory, but it’s clear that it has not been maintained to match its potential. Sadly, it now feels outdated and run-down in comparison to newer, modern alternatives.Despite these challenges, we still managed to enjoy our vacation by exploring the surrounding area and making the best of our time. That said, we will definitely be checking the seaweed (sargassum) season more carefully before booking our next summer trip.
Stayed 9 nights in Jul 2025

About the host

Hosted by Stella Rentals

Host profile image
Discover your perfect vacation rental with Stella Rentals. Let us provide you with your ideal getaway, a home-away-from-home experience where you’ll create unforgettable moments and memories that last a lifetime.

Our dedicated team of Guest Service Agents is always available to ensure good communication with our guests from the first inquiry to check out, and once at the property, our local Concierge Teams are on hand to assist with any questions, special requests, activity recommendations, and more. Our ultimate goal is to ensure your stay is nothing less than exceptional.

Our mission is to leave you with a big smile on your face and fantastic stories to tell your friends. If you have any questions, please don't hesitate to reach out to us. We're available day and night to respond as quickly as possible.

We look forward to hosting you soon!

Languages:

English, Spanish

Premier Host

They consistently provide great experiences for their guests
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