Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More!

Photo gallery for Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More!

A multi-story residential building with a prominent 'Ocean 24' sign, a covered front porch, and a driveway leading to the entrance.
A pool area with a view of the beach, wooden deck, lounge chairs, and a covered seating area.
A covered outdoor area with a pool, bar stools, and lounge chairs.
A spacious kitchen with a large island, a dining area with a long table, and a seating area with a sofa.
A spacious living room with a large sectional sofa, a wooden coffee table, and a dining area with a kitchen in the background.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Heated pool
    Swim in comfort year-round in the heated pool, a rare find in this location.
  • Discover nearby landmarks
    Close to beach
Sleeps 6024 bedrooms24 beds

Popular amenities

  • Private pool
  • Hot tub on site
  • Onsite parking available
  • Pet-friendly
  • Kitchen
  • Washing machine

Explore the area

View in a map
Kill Devil Hills, NC
  • Place, beach
    ‪1 min walk‬
  • Place, beach
    ‪8 min walk‬
  • Place, Wright Brothers National Memorial
    ‪2 min drive‬
  • Airport, Manteo, NC (MEO-Dare County Regional)
    ‪28 min drive‬

Rooms & beds

24 bedrooms (sleeps 60)

First Level King En Suite

1 King Bed

First Level King En Suite

1 King Bed

First Level King En Suite

1 King Bed

First Level King En Suite

1 King Bed

First Level King En Suite

1 King Bed

First Level King En Suite

1 King Bed

First Level Two Full Beds Bedroom

2 Double Beds

First Level Two Twin over Full Bunk Bedroom

2 Single Bunk Beds

Second Level King En Suite

1 King Bed

Second Level King En Suite

1 King Bed

Second Level King En Suite

1 King Bed

Second Level King En Suite

1 King Bed

Second Level King En Suite

1 King Bed

Second Level King En Suite

1 King Bed

Second Level King En Suite

1 King Bed

Second Level King En Suite

1 King Bed

Second Level Two Twin over Full Bunk Bedroom

2 Single Bunk Beds

Second Level Two Twin over Full Bunk Bedroom

2 Single Bunk Beds

Third Level King En Suite

1 King Bed

Third Level King En Suite

1 King Bed

Third Level King En Suite

1 King Bed

Third Level King En Suite

1 King Bed

Third Level King En Suite

1 King Bed

Third Level King En Suite

1 King Bed

22 bathrooms, 3 half bathrooms

Bathroom 23

Bathroom 24

Bathroom 25

level 1 full

level 1 full

level 1 full

level 1 full

level 1 full

level 1 full

level 2 full

level 2 full

level 2 full

level 2 full

level 2 full

level 2 full

level 2 full

level 2 full

level 2 full

level 2 full

level 3 full

level 3 full

level 3 full

level 3 full

level 3 full

Level 1 Full

Spaces

Deck or patio
Kitchen
Dining area

About this property

Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More!

Welcome to Oceans 24 by KEES Vacations!

Nestled in the heart of Kill Devil Hills, this 24-bedroom oceanfront home on the Outer Banks is an absolute showstopper! Equipped with 20 King En Suites, four custom-built bunk suites, and 25 bathrooms, there is enough room in this home to comfortably sleep 60 people.

The artfully designed interior and top-notch amenities in this OBX rental are incredible! The private, oceanfront heated pool is complemented by a covered tiki bar, an oceanfront sundeck and two, eight-person hot tubs. The first level hosts a 16-seat theater room, a Foosball table, and a 9-foot indoor Shuffleboard. Two billiards tables, a poker table, a ping pong table, arcade games, and two wet bars are thoughtfully positioned within the home to allow for multiple groups to spread out and enjoy the amenities.

Ocean views from this vacation home are gorgeous and the dune-top deck is perfect for watching the tides change.

Large enough to hold an event, this house features a butler pantry ideal for catering services, accordion doors that open to the fourth level ocean-facing deck, and a fenced-in yard perfect for entertainment purposes. No need to leave behind your furry vacationers, as Oceans 24 is also pet-friendly!

Offering the KEES FlexStay program, you are able to choose your own vacation check-in or check-out dates at no additional cost!

With so much to do at the home, the surrounding area also lends much to do outside, too! Positioned well-within driving distance to local and national attractions, day trips to surrounding islands, both fine and laid-back cuisine as well as shopping, reserving Oceans 24 is akin to having a private resort at your very own fingertips!

This property has 24 parking spots for guests.

Want added comfort? Consider adding the Heated Pool option! A Heated Pool option can be added upon request for $100 per night of your reservation. This fee is added to your reservation at the time of the request, which must be a minimum of 72 hours before arrival. Pool heat must be added for the entirety of your stay.

This pool is heated by a heat pump. An ambient air temperature of 60 degrees or higher is needed to heat the pool, meaning that if the temperature drops below 60 degrees the pump will not continue to heat. Max pool temperature is 80 degrees.**

**Private heated pools will open on April 1st and close on November 1st. Hot tubs are open year-round. Pools and hot tubs are cleaned weekly and no later than 6pm on check-in day. Vendors are subject to enter the backyard to clean the pool and/or spa on scheduled cleaning days. No pets allowed in pools.**

**Oceans 24 is pet-friendly, so there is no need to leave your pooch at home! For a small one-time fee of $185, you can bring up to two dogs to our pet-friendly property. No cats or other animals, dogs only.**

**Special events are welcome at this home! For an additional fee plus tax, you and your party can host a special event. All events require approval via Event Addendum. Please contact KEES for details and arrangements for your special event reservation. Fees vary by property. Please contact Guest Services for more information.**

**Please Note: Gas Fireplaces are only available from September 1 through April 30th**

Check-In begins at 4PM. Your keyless entry code will begin granting access at this time.
Check-Out is 10AM.

Optional: Add a Village Beach Club Weekly Discovery Membership to Your Stay!

Turn your beach vacation into a resort experience! Add Village Beach Club access to your stay with a Weekly Discovery Membership. Lounge in luxury — enjoy dedicated food and beverage service poolside or beachfront, join a fitness class, challenge friends to a game of pickleball, or simply unwind in a cabana or lounge chair by the pool. With beach chairs and umbrellas, surfboards, oceanfront dining, and daily live music and entertainment all at your fingertips, Village Beach Club transforms your Outer Banks getaway into a full resort destination.

Weekly Discovery Memberships are $100 per person and can be purchased through the Village Beach Club website. KEES guests will receive an exclusive deal after booking your vacation rental for $25 off per person. Children 2 and under are free.

Parking passes are required for the Village Beach Club. Pricing is dynamic based on demand, with a maximum of $15 per day or $45 per week. The Village Beach Club pool is open from May 20 to October 1. The pool is open daily from 8:00am to 7:00pm with lap swimming available from 8:00am to 9:00am.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 24
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
Allow
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Events

Events allowed
Additional fees may apply
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Pets

Pets allowed
Additional fees may apply
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Smoking

Smoking is not permitted
Heated pools are April 1- November 1 Additional fees may apply for pool heating

Important information

You need to know

Property # 4424027
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events are allowed on site
Note from host: Additional fees may apply
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Kill Devil Hills

Located in Kill Devil Hills, this holiday home is on the waterfront. Wright Brothers National Memorial and Glazin' Go-Nuts are cultural highlights, and some of the area's activities can be experienced at Professor Hacker's Lost Treasure Golf and Destination Fun. Consider Jolly Roger Restaurant for a night out or Stop-N-Shop Beach Shop if you're travelling with kids. Jet skiing, kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with cycling nearby.
Map
Kill Devil Hills, NC

What's nearby

  • beach - 1 min walk - 0.1 km
  • beach - 8 min walk - 0.7 km
  • Stop-N-Shop Beach Shop - 18 min walk - 1.5 km
  • Professor Hacker's Lost Treasure Golf - 1 min drive - 1.4 km
  • Wright Brothers National Memorial - 2 min drive - 1.0 km

Getting around

  • Manteo, NC (MEO-Dare County Regional) - 25 min drive

Restaurants

  • ‪The Jolly Roger Restaurant - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Jack Brown’s Beer & Burger Joint - ‬2 min drive
  • ‪Circle K - ‬19 min walk
  • ‪Slice Pizzeria - ‬2 min drive

Frequently asked questions

Does Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More! have a pool?

Yes, this property has a pool. Pool types include heated pools.

Is Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More! pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More!?

On-site parking is available at the property.

What time is check-in at Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More!?

Check-in begins at 4:00 PM.

What time is check-out at Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More!?

Checkout is at 10:00 AM.

Where is Oceans 24 Oceanfront Pet Friendly Home w/ FlexStay! Ocean Views, Poolside Tiki Bar, Hot Tub, and More! located?

This family-friendly Kill Devil Hills holiday home is located on the waterfront, within a 10-minute walk of beach and beach. Professor Hacker's Lost Treasure Golf and Stop-N-Shop Beach Shop are also within 1 mile (2 km).

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 25 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.4/10

Cleanliness

9.4/10

Check-in

8.6/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified review

8/10 Good

Victoria S.

Liked: Cleanliness, check-in, location, listing accuracy
Nice property. Lots of room. Tons of fridge space
Stayed 5 nights in May 2026
Response from VrboOwner on 22 May, 2026
Hi Victoria, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. We are glad to see that there was plenty of room for you guys. We hope to host you again in the future!
Verified review

8/10 Good

Sarah C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Very spacious and a beautiful home.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Giovanni D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great communication, clean rooms, big space, detailed and overall great stay
Stayed 3 nights in Dec 2025
Response from VrboOwner on 26 Dec, 2025
Dear Giovanni, Thank you for your review! We're so glad to hear you found the space met your needs with clean rooms and great communication. We’d love to host you again in the future. ~ KEES Vacations
Verified review

10/10 Excellent

Helen S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place for huge group
Stayed 3 nights in Sep 2025
Response from VrboOwner on 13 Oct, 2025
Hello Helen, We're glad to see that you enjoyed your stay with us. We look forward to hosting you and your family again in the near future.
Verified review

10/10 Excellent

Derrell W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Stay

Enjoyed this Home!
Stayed 3 nights in Nov 2023
Response from VrboOwner on 11 Dec, 2023
Hi Derrell! We are happy to hear that you enjoyed the property. We hope to host you again in the future!
Verified review

10/10 Excellent

Noah R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great beautiful property!

Had a great time, clean place and a great pool.
Stayed 3 nights in Apr 2023
Response from VrboOwner on 1 May, 2023
Hi Noah! We are happy to hear that you enjoyed your time with us.
Verified review

10/10 Excellent

Bill H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great all around!

Great spot to get together a lot of people.
Stayed 6 nights in Jul 2024
Response from VrboOwner on 25 Aug, 2024
Hello Bill, thank you for the review. We are pleased to hear that you enjoyed your stay with us. We hope to host you again in the future.
Verified review

10/10 Excellent

Amber F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Business Retreat

Worked well for a group of 20. Everyone had their own room and bathroom which was great for this type of group. Would stay again!
Stayed 3 nights in Nov 2022
Verified review

8/10 Good

JEROME D.

Liked: Check-in, communication, location, listing accuracy

family vacation

nice property,needs some TLC
Stayed 7 nights in Aug 2023
Response from VrboOwner on 7 Sept, 2023
Thank you for your review, Jerome, we will bring up that the property needs a deep clean to our team, and we hope to host you in the future.
Verified review

10/10 Excellent

Lindsay M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bachelor bachelorette weekend

It was wonderful , we had family and friends come together for the weekend. Our dog came too and it was perfect .
Stayed 3 nights in Mar 2024
Response from VrboOwner on 25 Mar, 2024
Hello Lindsay, Thank you so much for the glowing 5-star review! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide excellent service, and it's incredibly rewarding to know that we've met your expectations. We appreciate your support and look forward to hosting you again in the future! Thank you, KEES Vacations
Verified review

10/10 Excellent

Melissa Z.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfection!

Totally fabulous accommodations and locations! Can’t wait to start planning for next year!
Stayed 7 nights in Jul 2019
Response from VrboOwner on 30 Mar, 2020
Hello Melissa, Thank you for taking the time to write your review and feedback. We are very glad to know that you enjoyed your stay and accommodations! We hope that the home's features and amenities exceeded your expectations, and that our provided you with a comfortable visit. It was a pleasure to host you, and we look forward to seeing you again next year! Warm wishes - KEES Vacations
Verified review

10/10 Excellent

Matthew M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location, amenities and so much room

We had a great stay. The house is amazing. So much room for a group. The pool area is great and the cabana set up on the beach was a nice addition. Very easy to deal with the property management team. Thanks!
Stayed 3 nights in Sep 2023
Response from VrboOwner on 26 Sept, 2023
Hi Matthew! We are happy you enjoyed the property and hope to host you again in the future.
Verified review

8/10 Good

Lynn S.

Liked: Cleanliness, check-in, location, listing accuracy

Large family vacation

Overall the property was great for large group, plenty of bedrooms. Some things broken and needing repaired and sometimes long waits to get through tho guest services, but overall the family really enjoyed.
Stayed 7 nights in Jun 2024
Response from VrboOwner on 18 Jun, 2024
Hi Lynn, thank you for your review! We are happy to hear that you enjoyed your stay with us. We do apologize for the long waits as we do our best to assist each and every one of our wonderful guest. We hope to host you again in the future!
Verified review

6/10 Okay

Jessica O.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful view, enormous house, spacious rooms, and right in front of the beach. Had issues with tv's not being connected to the internet, one dishwasher not working, one hot tub not working for 2 days, the ice dispenser not working and the elevator was hit or miss. We contacted management and they would sent over someone to fix the issues.
Stayed 3 nights in Aug 2025
Response from VrboOwner on 26 Aug, 2025
Hi Jessica, thank you for our review! We are happy to hear that the home was big enough for you and had beautiful views. We do apologize for the issues you had during your stay. We are glad to know that someone came out to address the issues you had. WE hope to host you again in the future!
Verified review

10/10 Excellent

Thomas M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing time @ Kill Devil Hills

We were blown away from our time! Great house that accommodated everyone! Clean, great views. Pool was great. Beach was perfect. Great amenities. Kitchen was fully stocked.
Stayed 5 nights in Jul 2023
Response from VrboOwner on 1 Aug, 2023
Hello Thomas, We're happy to hear that you enjoyed your stay with us. We hope that we are able to host you again. Enjoy the rest of your summer! KEES Vacations
Verified review

8/10 Good

Jana D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Check-in was easy and the location and amenities were great. There were a few housekeeping and maintenance concerns that we reported when we arrived but it took a couple of days to get a reply - nothing major. Once they issued work orders, someone was out promptly to assess. The rooms were much smaller than expected from the photos which wasn't a huge deal but it was surprising and caused us to rearrange our room assignments a bit at the last minute. All in all a great stay - fabulous location, great pool and spas, kitchen was well equipped and we LOVED being able to all be in one place together!
Stayed 7 nights in Jul 2025
Response from VrboOwner on 6 Aug, 2025
Hi Jana, Thank you for your thoughtful review! We're so glad to hear you enjoyed the location, amenities, and especially having everyone together under one roof—that's exactly the kind of experience we love to provide. We appreciate you letting us know about the housekeeping and maintenance items, and we're glad our team was able to address them once the work orders were in place. It's great to know you made the most of the space and enjoyed the pool, spas, and well-equipped kitchen. We hope to welcome you back for another memorable stay! -KEES Vacations
Verified review

10/10 Excellent

Brice W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Grandma’s 91st

The entire family gathered for grandma’s 91st birthday. We all loved the house and are looking forward to booking the same place in a few years.
Stayed 7 nights in Oct 2023
Response from VrboOwner on 29 Oct, 2023
Hello Brice, Thank you for your feedback. We are happy to hear that you & your family enjoyed your stay with us & look forward to hosting you all again in the future. Thank you, KEES Vacations
Verified review

8/10 Good

Denise Y.

Beautiful

Beautiful house, all of our family members loved it and enjoyed the stay. Everyone loved the hot tub, blue tooth around the house and easy access to the beach front. Wish we could of used the pool but maybe next time I’m hotter weather.
Stayed 4 nights in Mar 2019
Response from VrboOwner on 30 Mar, 2020
Hello Denise, Thank you for providing your feedback; we're glad you had an excellent time with the home's amenities! We hope you will return so that you can enjoy the fun pool and tiki bar area in the warmer season. We also hope that your vacation with KEES exceeded your expectations and that you made great memories here. It was a pleasure to host you and we can't wait to see you for your next stay. Best wishes - KEES Vacations
Verified review

10/10 Excellent

Detrina C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fifth Year Family Vacation

Our family just finished our fifth annual vacation and our first time staying at this incredible VRBO property, and we couldn't have asked for a better experience! With 24 spacious bedrooms and 22 bathrooms, it comfortably fit our large group, giving everyone both privacy and plenty of common space for family time. The location is unbeatable — right on the beach with stunning views and direct access, making it so easy to enjoy every part of our stay. We had a blast and are already planning to return next year. Highly recommend for any large gathering!
Stayed 5 nights in Oct 2024
Response from VrboOwner on 28 Oct, 2024
Hi Detrina, thank you for your review! We are glad to hear that you guys enjoyed the home. We are happy that everyone was able to have their own privacy. The oceanfront home with amazing views is always the best thing to a beach vacation. We cannot wait to host you again in the future!
Verified review

8/10 Good

Jordan R.

House is amazing, the neighbors were not

This is a beautiful house with amazing amenities and lots of space. It easily accommodated our very large group and the pool and hot tubs were lots of fun. The only issue is that there was a wedding next to us in another house and they were loud and rude, and told us we could not be on the beach at the same time as them. One suggestion is to provide more towels.
Stayed 3 nights in Apr 2018
Response from VrboOwner on 30 Mar, 2020
Hello Jordan, Thank you for your suggestions. We are glad you had such a great stay Warm wishes, KEES Vacations
Verified review

10/10 Excellent

Amy H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect for our corporate retreat

This was a great venue for a team outing. 24 team members were able to use the common area for meetings, presenting on the TV. Free time was spent using the amenities, vs. team members disappearing into their hotel rooms or a large resort. Perfect for building relationships and an overall team vibe. Dinners were catered in, and daily housekeeping helped us with trash removal, etc. It's also conveniently located next to the Wright Brothers National Park, which made for a great 90 minute break for the team. All in all, this was perfect and we may do this exact same trip again next year. The team loved it! Amy
Stayed 4 nights in Jan 2020
Response from VrboOwner on 30 Mar, 2020
Thank you so much for writing a review! There are so many attractions in and around Kill Devil Hills, not to mention the beautiful OBX beaches, and we're glad that your team was able to get the most out of the experience. The view from the top of the Wright Brothers Memorial is truly captivating, the stuff of lasting memories. We hope to host your team again next year to create more of the same!
Verified review

2/10 Terrible

Joyce C.

Liked: Location
Disliked: Cleanliness, check-in

Unclean

Upon arrival there were giant bags of clean and dirty laundry on the floor, not all rooms were cleaned, after having housekeeping back out and their assurance that rooms were clean, 3 guests had sand in their beds, and we had 3 occurances of bugs that looked like cockroaches! In addition we paid extra to have to pool opened, but the pool area was filthy. We spent the first evening cleaning. Disappointed to say the least.
Stayed 4 nights in Mar 2023
Response from VrboOwner on 7 Apr, 2023
We apologize for the issues you experienced during your stay with us. At KEES we strive for every guest to have a great experience. Based on our notes, we were able to rectify all issues reported to us as quickly as possible. We have taken steps to address the cleanliness issues you mentioned and have ensured that our Housekeeping team is aware of the importance of thorough cleaning. Regarding the presence of water bugs, we do advise guests of their common occurrence in the area in our pre-arrival information and have pest control regularly inspect and treat our property. We regret that these measures were not sufficient during your stay. As a gesture of goodwill, our team waived your event fee. We hope this compensation demonstrated our commitment to providing our guests with a positive experience and that you will consider staying with us again in the future.
Verified review

6/10 Okay

Tiffany R.

Liked: Check-in, location, listing accuracy
Disliked: Communication

Ocean 24 review

Checked in for a family vacation for 4 days. Numerous things didn’t work . Kitchen appliances were terrible, not equipped for large party. Maintenance came to clean our pool , and told us they would be able to check it., and give ok to use, never returned. Elevator broke, and maintenance didn’t come to fix. We had handicapped individuals in our party that had to be carried down the stairs along with w/c. Several calls made, with no return calls.
Stayed 4 nights in Aug 2020
Verified review

8/10 Good

John Owen G.

Liked: Check-in, location
Disliked: Communication

Kill Devil Hills House

The house was great for our group and had many rooms and great common areas with lots of games and entertainment including a theater. The master bedrooms and kids' rooms were perfect. The gas stove was great in the kitchen and there were lots of refrigerators and a commercial ice maker (someone had removed the drawers from a couple of the refrigerators which we found in the pantry). None of the soap/shampoo dispensers in the showers worked. When we checked in, the windows facing the ocean were dirty with sand and spray--we cleaned them ourselves. The check-in information had the wrong wifi network and password, but there were sheets with the correct wifi information. One of the child-proof gates to the pool was broken and they did not fix it until Thursday even though we had several young children. There were two gas grills with full propane tanks. They were a little worn but worked fine after we cleaned them. We would go there again.
Stayed 7 nights in Jun 2023
Response from VrboOwner on 17 Jun, 2023
Hi John. We are happy to hear that you enjoyed the home and would come back. We have since fixed the Wi-Fi information so this will not happen again to future renters. We wish that we were made aware of the windows and grill. We would have sent someone out to rectify this for you. We can't wait to host you again next time you are in the Outer Banks.
Verified review

4/10 Poor

Bryan K.

Liked: Location, listing accuracy
Disliked: Cleanliness, check-in, communication

Great property, poorly managed

The house is great. Wonderful living space, bedrooms are all very nice, game room, pool, etc - has it all. The company managing the property needs to do a much better job of cleaning the house and getting it ready for the next group coming in. The rental is from Saturday to Saturday, with check-in being at 4pm (pretty inconvenient) and check-out being at 10am. This leaves the cleaning crew 6 hours to get the house ready for the next group - which can be up to 60 people. When we arrived the team of 3 people was feverishly trying to get the house ready for us and still had the entire bottom floor to clean at 3:15pm - impossible task. The inside of the house was pretty clean, but all the outdoor spaces (patios, pool, pool deck, outdoor furniture, etc) were filthy. When I asked about this, they told me to call maintenance (my first of many calls). When calling Kees they often could not answer my very simple questions, and most of my requests were ignored until I called back a few times. The backyard is mostly just dirt, which is watered a few times a day (usually when we were walking to/from the beach) so it was actually mud and you couldn't not use it for anything, and was actually an obstacle to navigate when going to/from the beach. The property came with 2 charbroil propane grills which were not cleaned and very low quality. Shocking that someone would build a 24 bedroom home and opt for the low end grills. The stairs going over the sand dune to the beach was a bit tough to cross, especially at night because the lights don't work (no one could tell me how to turn them on). No one was able to explain or show us how to use the indoor/outdoor bluetooth speaker system, which would have been nice to have - instead we had to bring our own speaker everywhere we went - and just hopelessly gaze at all the speakers we couldn't get to work. We scheduled a midweek cleaning and at 5pm the cleaning crew still had not arrived - several angry calls got them their, but they were cleaning right in the middle of when were eating dinner, pretty annoying and it was something we paid extra for. All in all, the trip was amazing because we have amazing friends and the space itself is perfect for large groups. The management company can do a MUCH better job. I would recommend giving the cleaning crew a full day to get the house ready going forward.
Stayed 7 nights in Jun 2019
Response from VrboOwner on 30 Mar, 2020
Hello Bryan, Thank you for taking the time to write your review. We are very glad you had a pleasant stay overall, and enjoyed many of the home's features and amenities. We apologize for these inconveniences you experienced during your stay. Please know that KEES strives to ensure a relaxing and comfortable vacation for all of our guests, and are happy to have our team address any concerns during your stay as best and soon as possible. We appreciate your feedback so that we may correct any mistakes at the property and address these concerns further. We hope you had a great visit to the area, and would love to have you stay with us again. Warm wishes - KEES Vacations

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