Near Downtown w/ Pool! Oatland Island Escape

Thank you for your feedback. We’re so happy to hear you had a great stay. We truly appreciate you choosing our place and would love to host you again in the future

Thank you for taking the time to share your feedback. We're glad the home provided plenty of space for your group and that the air conditioning kept everyone comfortable. We appreciate you bringing the maintenance, driveway, and pest control concerns to our attention, as well as the missing supplies. We'll be reviewing these areas with our team to see where improvements can be made. Thank you again for staying with us and for helping us make the experience better for future guests.

Thank you for sharing your feedback. We’re sorry that your arrival didn’t feel as comfortable as expected. We truly appreciate you bringing these concerns to our attention, as it gives us an opportunity to improve and provide a cleaner, more comfortable experience for future guests.

Thank you for sharing your feedback. We’re glad you enjoyed the neighborhood and saw the potential in the home for a larger group getaway. We sincerely apologize that the condition of the pool, yard, driveway, and cleanliness fell short of your expectations. This isn’t the experience we want our guests to have, and we understand how disappointing it must have been, especially when these amenities were part of what drew you to the property. We appreciate you acknowledging our communication, and we take your comments seriously as we work to improve the home and the guest experience. Thank you again for staying with us and for helping us identify areas that need attention.

Thank you for your wonderful review, Andrew! We're thrilled to hear that you loved your stay with us and found our location convenient. We strive to provide excellent value for our guests, and we're glad you found the price to be great. We hope to welcome you back for another enjoyable stay in the future!

Thank you for the honest feedback, Jackie. I am so pleased you all had a great stay and also thought the location was great! I will look into what I can do about the driveway. I am sorry for the inconvenience. We would love to host you again.

Thank you for taking the time to share your delightful experience of spending Christmas at our property in Savannah. We are thrilled to hear that you and your family had an amazing time and that the place was nice and cozy. Creating a warm and welcoming environment for our guests, especially during special occasions like Christmas, is truly fulfilling for us. We appreciate your kind words and are delighted to have been a part of your holiday memories. If your future plans include another visit to Savannah or any other destination, we would be honored to host you again. If there are specific preferences or requests you have for your next stay, please feel free to let us know, and we'll do our best to accommodate. Once again, thank you for choosing Patriot Family Homes. Wishing you and your family a wonderful year ahead filled with joy and happiness.

Thank you for your kind words and for sharing your experience with us, Pablo. We're glad to hear that you enjoyed the location and found the home to be a nice, quiet place for your stay. It's also great to know that our communication met your expectations. We apologize for the inconvenience caused by the flies and will be taking steps to address this to ensure a more comfortable stay for future guests. We appreciate your feedback and hope to welcome you back to Patriot Family Homes for another great stay in the future.

Hi Peyton! We are so glad that you had a great weekend getaway at our home. We love Tybee Beach and are glad that you were able to enjoy it! Thank you for choosing to stay with us!

Hi Tracie! Thank you so much for the kind feedback. I am thrilled you all had a wonderful and comfortable stay. You are welcome back anytime.

Hi! I am happy you all enjoyed your stay. I am sorry you didn't think the pictures reflected the property and will look into getting new photos done. We hope to get the opportunity to host you again!

Hi Takaya, Thank you for taking the time to share your experience with us. While I'm saddened and very sorry to hear that your stay fell short of your expectations, I truly appreciate your honest feedback. I can understand how frustrating and disappointing it must have been to encounter these issues, especially when you were looking forward to a relaxing and enjoyable stay. Please know that your comments have not gone unnoticed. Feedback like yours is incredibly valuable, and we've used it to make meaningful improvements to our housekeeping, maintenance, and guest communication processes. Our goal is always to provide every guest with a clean, comfortable, and welcoming home, and I'm genuinely sorry that we didn't deliver that experience during your visit. I also want to sincerely thank you for acknowledging my responsiveness throughout your stay. Even though we weren't able to change the overall impression of your visit, I appreciate that you gave us the opportunity to help whenever concerns arose. We truly value every guest who stays with us, and we would be grateful for the chance to welcome you back in the future. We'd love the opportunity to show you the improvements we've made and provide the experience you originally expected and deserved. Thank you again for your candid feedback. Wishing you all the best, and we hope our paths cross again.

Thank you for taking the time to provide feedback on your recent stay at Patriot Family Homes, Trina. We sincerely apologize for the issues you encountered during your visit. We are deeply concerned to hear about the moldy smell and cleanliness issues you experienced. Please know that this does not align with the standards we strive to uphold for our guests. We have immediately addressed these concerns with our cleaning team to ensure thorough cleaning and mold remediation measures are taken. Regarding the exterior cleanliness, we will schedule a pressure washing session for the house and driveway to address any buildup and improve the overall appearance of the property. Your feedback is invaluable to us as we continuously work to enhance the guest experience. We regret that your stay fell short of expectations and hope you will consider giving us another opportunity to provide you with a superior experience in the future. If you have any further concerns or questions, please do not hesitate to reach out to us directly.

Thank you for choosing Patriot Family Homes for your stay and for sharing your feedback with us, Phillip. We sincerely apologize for falling short of your expectations during your visit. We take guest feedback seriously, and your comments about the condition of the house are noted. We are committed to providing comfortable and well-maintained accommodations, and we will review the property to address any areas that require improvement. Regarding the parking situation, we understand the inconvenience of having limited parking space for a larger group. We will explore options to make parking more convenient for our guests in the future. Your input regarding the value for the rental price is also appreciated, and we will take it into consideration when evaluating our pricing structure. We're truly sorry for any disappointment you experienced, and we hope that you might consider giving us another chance in the future. Your satisfaction is important to us, and we would like the opportunity to provide you with a more enjoyable stay. Thank you for choosing Patriot Family Homes, and we appreciate your feedback.

We are genuinely sorry to hear about your experience and want to address your concerns directly, CG. The issues you’ve mentioned are completely unacceptable, and we are taking immediate action to investigate and resolve them. We are committed to maintaining high standards for cleanliness and safety in all our properties, and your feedback will help us improve. Thank you for bringing this to our attention. We hope to have the opportunity to better serve you in the future.

Hi Brittany, Thank you for taking the time to share your honest feedback. I'm truly sorry your stay didn't meet the expectations you had when you booked with us. I understand how frustrating and disappointing it must have been to encounter these issues, especially while coordinating a Girl Scout group trip, and I sincerely appreciate you bringing your concerns to our attention. Your feedback has been invaluable in helping us improve, and we've taken meaningful steps to enhance our housekeeping, maintenance, communication, and overall guest experience. We never stop looking for ways to do better, and comments like yours help us identify areas where we can improve. We regret that the challenges you experienced impacted your trip and that our efforts did not provide the seamless stay you expected. Please know that we take feedback like this seriously and are committed to learning from it. We would love for you to give us the opportunity to host you again. If your travels bring you back to the area, we'd love the chance to welcome you again and provide the exceptional experience you originally expected and deserve. Thank you.

Thank you for choosing Patriot Family Homes for your Labor Day Weekend getaway and for sharing your fantastic feedback with us, Clayton. We're thrilled to hear that our property met your expectations and provided a comfortable space for your group. We're glad to know that you appreciated the spaciousness of the king bedroom, the surprising size of the bunk room, and the suitability of the two queen rooms. It sounds like our property was well-suited for hosting your gathering, and we're delighted to hear that you found the kitchen, dining room, and living room to be great for your needs. We appreciate your kind words about our team and their understanding and support when you encountered an unexpected issue with your keys. Our team is dedicated to providing excellent service and ensuring that our guests have a stress-free experience. It's wonderful to hear that you found our price range to be appropriate and that our property offers a more budget-friendly alternative to staying in downtown Savannah. We aim to provide value and comfort to our guests, and your feedback reinforces our commitment to that goal. We would be delighted to welcome you back for another enjoyable stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate them. Thank you for choosing Patriot Family Homes, and we look forward to hosting you again soon!

Hi E J. We are so sorry to hear that your experience did not meet expectations. This is an incredibly rare instance in one of our homes, and we will work to do better. Have a great day.

Hi Iavettria, Thank you for your feedback here. We are currently having the home professionally inspected for mold and will make sure if the issue exists to full address it before we host our next guest. I am sorry you felt as if you needed to stay in the home if you were not feeling well. In the future, I would suggest not putting yourself at risk if you feel you are not feeling well. We would have been happy to work with you.

Hi! I am so sorry you were not pleased with your stay. Thank you so much for bringing all of this to my attention, so I can fix these issues before new guests stay in the home. I deeply apologize the house was not up to PFH standards when you stayed. I still hope you all enjoyed time with each other, and we hope we get the opportunity in the future to host you and redeem ourselves.

We sincerely apologize for the issues you encountered during your stay, Alicia. This is not the standard we aim to uphold, and we're sorry for the inconvenience caused by the pool's condition, the cleanliness of the home, and the mold issue. We take such concerns very seriously and are currently investigating the situation to ensure it does not happen again. Our goal is always to provide a comfortable and enjoyable experience, and we regret that we fell short in this instance. We hope to have the opportunity to better serve you in the future.

We sincerely apologize for the issues you encountered during your stay, Katherine. We value your feedback and take your concerns seriously, as they help us identify areas for improvement. We are truly sorry for any inconvenience you experienced, starting with the communication issues regarding the address and check-in information. This is not the level of service we aim to provide, and we'll investigate what caused this miscommunication. We are also concerned about the unlocked doors and windows upon your arrival and will take steps to ensure that such situations do not occur in the future. We are committed to guest safety and security. The cleanliness concerns you raised, such as the gap behind the couch and missing light bulbs, are valid points, and we will address these matters to ensure a more pleasant and comfortable stay for future guests. We are sorry to hear about the difficulties you encountered with the wifi, and we will investigate this issue further to prevent it from happening again. We understand the importance of having a reliable connection, especially for remote work and school needs. We apologize for any miscommunication or issues with the discount offered. We appreciate your patience, and we'll work to resolve any outstanding matters promptly. Your feedback is highly valuable to us, and we are committed to making the necessary improvements to enhance the guest experience. We hope you'll consider staying with us again in the future, and we'll do our best to provide a much-improved experience.

Thank you for your feedback! It was very lovely hosting you and the group! Looking forward to hosting you again!