Condo

Okanagan - Arolla Chalet D

Photo gallery for Okanagan - Arolla Chalet D

A spacious living room with a fireplace, leather furniture, a television, and large windows offering a scenic view.
A wooden deck with a hot tub and a view of snow-covered mountains.
A Big White Ski Resort sign in a snowy landscape with buildings and trees.
A living room with a TV, leather sofa, and a coffee table.
A kitchen with wooden cabinets, a refrigerator, a stove, a microwave, and a large island with bar stools.

Reviews

8.8 out of 10
Excellent
Situated in a resort community, this condo features 2 bedrooms and 2 bathrooms. It accommodates 9 guests and includes 1 hot tub. Enjoy ski-in/ski-out access and embrace adventure while knowing the property is pet-friendly.

Highlights

  • Discover nearby landmarks

    Walk to Big White Ski Resort
2 bedrooms2 bathroomsSleeps 9

Popular amenities

  • Ski-in/ski-out access
  • Hot tub on site
  • Balcony
  • Barbecue grill
  • Onsite parking available
  • Dryer

Explore the area

View in a map
Big White Mountain, BC
  • Place, Big White Ski Resort
    ‪4 min walk‬
  • Place, Ridge Rocket Express
    ‪12 min walk‬
  • Place, Plaza Chair Ski Lift
    ‪13 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪53 min drive‬

Rooms & beds

2 bedrooms (sleeps 9)

Bedroom 1

1 Queen Bed

Bedroom 2

2 Single Bunk Beds

Bedroom 3

3 Double Sofa Beds

2 bathrooms

Bathroom 1

Bathroom 2

Spaces

Kitchen
Balcony
Dining area

About this property

Okanagan - Arolla Chalet D

Come to British Columbia for your next mountain retreat and enjoy a private hot tub, ideal location, and beautiful mountain views when you stay in this two-bedroom (plus loft) home in Big White Mountain. Ski out from your front door, and bring the dog along! Whether you visit in the summer or winter, this lovely home is near everything you need for a memorable mountain getaway. Ski-out access is down Snow Pine Crescent at Serwa's, a beautiful run at the top of the mountain, and you'll be steps from the bus stop, making it easy to head out during the day and browse the shops or enjoy lunch out. In the evening, walk to Big White Mountain Village on the groomed, lighted path for a magical experience! You'll love the dramatic floor-to-ceiling windows in the living room, which give way to stunning views of the Monashee Mountains. Relax on comfy seating around the slate gas fireplace and 24' flatscreen, complete with DVD player and separate sound system. You'll also have TVs in the master bedroom and loft, as well as free WiFi for even more entertainment options. Cook up hearty meals in the cozy, fully equipped kitchen or on the gas grill, then head out to the balcony for a luxurious evening soak in the private hot tub! Big White Mountain is waiting to take you away from life's busy pace. Book this home today! BIG WHITE is a registered trademark owned by Big White Ski Resort Ltd. or the BIG WHITE brand.

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Exterior
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  • Dryer
  • Parking available
9.6 out of 10, Exceptional, (37 reviews)
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House Rules

Check in after 4:00 PM

Minimum age to rent: 25

Check out before 10:00 AM

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Children

Children allowed: ages 0–17

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Events

No events allowed

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Pets

Pets allowed

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Smoking

Smoking is not permitted

Important information

You need to know

Property Registration Number PM740064936
Property # 5101052vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Beaverdell

Snow Pine Estates, a neighbourhood in Beaverdell, is home to this condo. Big White Ski Resort and Snow Ghost Express are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore McCulloch Cross-Country Ski Trails Recreation Site and Haynes Lake.
Map
Big White Mountain, BC

What's nearby

  • Big White Ski Resort - 4 min walk - 0.4 km
  • Ridge Rocket Express - 12 min walk - 1.0 km
  • Snow Ghost Express - 12 min walk - 1.0 km
  • Plaza Chair Ski Lift - 13 min walk - 1.2 km
  • UBC-Okanagan - 51 min drive - 69.5 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 64 min drive

Restaurants

  • ‪The Bullwheel - ‬4 min drive
  • ‪Snowshoe Sam's - ‬19 min walk
  • ‪Fat Marmot - ‬4 min drive
  • ‪Fourth Ace Smokehouse And Bar - ‬5 min drive
  • ‪Moose Lounge - ‬3 min drive

Frequently asked questions

Is Okanagan - Arolla Chalet D pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Okanagan - Arolla Chalet D?

On-site parking is available at the property.

What time is check-in at Okanagan - Arolla Chalet D?

Check-in begins at 4:00 PM.

What time is check-out at Okanagan - Arolla Chalet D?

Checkout is at 10:00 AM.

Where is Okanagan - Arolla Chalet D located?

Set amidst the mountains, this ski-in/ski-out condo building in Snow Pine Estates is within a 15-minute walk of Big White Ski Resort, Snow Ghost Express and Ridge Rocket Express. Plaza Chair Ski Lift and Lara's Gondola Ski Lift are also within 1 mile (2 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 30 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 2 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.6/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Check-in

8.4/10

Communication

8.8/10

Location

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Everything was seamless and the property is huge! Loved the location. We will book again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location
Check in was easy. Beds and linen fresh and clean.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful and large south facing windows, letting in lots of natural light. Clean hot tub, lots of available bedding. Short walk to the lifts.
Stayed 4 nights in Feb 2026
From a partner site

10/10 Excellent

Great place to stay

I love the ambience and view
Stayed 2 nights in Jun 2024
From a partner site

10/10 Excellent

Wonderful getaway with family in winter wonderland!

Wonderful stay with lots of amenities!
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Great location
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great spot, nice views and not far a walk to ski in/out

We enjoyed Big White and this condo was a nice spot and we were happy that it was dog friendly as well :)
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The view is amazing and the place.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Ski getaway

Great location and big enough for a bigger group! The view from the hot tub was quite a treat! I would definitely book here again
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent

We had a wonderful time with our kids and will definitely be back!!
Stayed 2 nights in Dec 2024
From a partner site

10/10 Excellent

Amazing house…

We love the cleanliness, everything you need is there. Great view, place is lovely .
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Check-in, communication, location, listing accuracy

Great place, not high end and could use a good deep clean. Has everything you need, but no extras,

It’s a bit of a walk to the ski out area. And a ways away from the village, but overall it’s a nice rental. Not high end but everything you need.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

good location

good
Stayed 4 nights in Dec 2022
From a partner site

10/10 Excellent

Great for family of 5

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place could use some upgrades, but that wouldn't deter me from renting again
Stayed 3 nights in Mar 2018
Response from VrboOwner on 22 Mar, 2020
We are very pleased to hear that you enjoyed your stay with us. We have made note of the upgrade suggestion, but are glad to hear that it wouldn't deter you from staying with us again in the future!
From a partner site

10/10 Excellent

Great place for gathering of friends

Location was great. You can tell it's a rental (chipped paint, counter tops have a few holes etc) but it fit our needs for sleeping and hanging out. Kitchen is decently stocked (although is lacking oven mitts) and BBQ fulfilled its purpose. Beds are comfortable and the 2 fans were greatly appreciated and needed in the heat of the summer. It's not the Ritz but for the price, it worked for us.
Stayed 3 nights in Aug 2024
Response from VrboOwner on 22 Aug, 2024
Thank you for taking the time to share your experience with us, Ken! We're glad to hear that you enjoyed the great location and found the beds comfortable. It's also good to know that the kitchen and BBQ met your needs during your stay. We appreciate your feedback regarding the chipped paint, countertops, and the lack of oven mitts. We will look into these issues to ensure future guests have an even better experience. Thank you again for your review and for choosing to stay with us. We hope to welcome you back soon!
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family get-a-way

Difficult to find using GPS maybe because we were unfamiliar with area. Space is perfect for family get a way. Highly recommended to others. Great view. Dishwasher top shelf was broken making loading and unloading difficult but it cleaned dishes. Not enough towels for all of us to have showers but there was hot tub towels to use.
Stayed 2 nights in Jan 2025
Response from VrboOwner on 16 Jan, 2025
Thank you, Melody, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
Verified review

6/10 Okay

Liked: Cleanliness, check-in, location, listing accuracy
Unfortunately, this property didn’t quite match our group’s needs. It would likely suit a younger, party-oriented crowd better — one that prioritizes sleeping capacity over overall comfort.Given the rate charged, we had higher expectations for a few key items:-The master bedroom mattress felt underwhelming in quality and comfort for the price.-The kitchen pots and pans were quite worn and battered.-The toaster appeared unsafe, with exposed heating elements touching the frame.It would have been appreciated to find at least one small pack of coffee provided for the first morning and the packed snow was never removed from the entrance stair so I had to do it myself and the support pole for the beam going across the whole house was literally slipping off the concrete base so I can only wonder what would happen should it slip awayThe maintenance guys who showed up to check the hot tub were very friendly and even provide a loaner power cord which we needed. So, I guess the issues are between the management company and the owners.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Liked: Check-in, location
Disliked: Communication
Relatively to the price, the unit is not maintained well.First, we found the dishwasher leaking and not functioning on day 2 on a 5 night stay. This was the first time we used the dishwasher. Tried contacting Vacasa twice and received "we'll contact the local team for support", then nothing. Other things that are damaged are the patio door outside which is absolutely required as the door is impossible to open and close. They are "aware of the situation." But from prior rental experience, the door has been broken for 6 years. Other things that were broken include, the oven door handle which was glued together and the fridge drawers were broken and duct taped. The unit is quite loud with the squeaky floors and the running pipes. Other cleanliness issues were mold along the window frames and in the bathroom. The carpet could use a deep clean as well.I understand this is a rental unit however it appears that there has been some major neglect over the years.I did appreciate that the bedding was clean, and aside from the mold in the bathroom it was also clean. The view was great and the ski in/out was good.
Stayed 5 nights in Dec 2025
Response from VrboOwner on 20 Feb, 2026
Thank you for staying with us and sharing your feedback on the issues encountered. Please know that we are pushing to make as many changes and improvements in this home as we can. We are aware and agree that it is showing signs of age and usage now, and the owner has agreed to invest in some improvements. The dishwasher has now been replaced with a brand new one since your reservation. We are aiming for other appliances to be replaced in the spring. The patio door has been on order since last fall; it has come in, and we have scheduled the replacement for the end of January. We cannot do too much about squeaky floors and pipes, unfortunately, but we will organise professional carpet cleaning in the spring. We will also take a look at the bathroom mold and see how to get this fixed. We value your insights as they help us understand the guest experience better. We hope to have the opportunity to host you again for a smoother stay from start to finish.
Verified review

8/10 Good

Liked: Cleanliness, location
Disliked: Check-in, communication

Vacasa needs to work harder to personalize experience

Yes, the place was clean. Yes, the place generally met the description. The booking process was a little dehumanizing. Threatening me with the fact that I had not technically completed the identity confirmation phase of the registration with a possible outcome that I wouldn't be able to check in on the day of check in was not great. No HOTEL in the right mind would do that to a customer and expect them to return happy. And then to suggest I just text you for help for a faster response, only to take three hours to respond to my text with a request for me to call anyway? And then I am talking to a disinterested American Vacasa employee (I use the term loosely as you likely outsource) who wasted 15 more minutes of my time. THis all happened AFTER you took my money. Not cool. Unprofessional. Do I like the proerty yes. Did I like your service leading up to it? Not really. Can't say I did
Stayed 3 nights in Jan 2024
Response from VrboOwner on 9 Jan, 2024
We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We hope you'll give us a second chance to better serve you!
Verified review

2/10 Terrible

Disliked: Cleanliness
I usually don’t leave reviews, but I’m making an exception because I was extremely disappointed with our stay at Arolla Chalet D, Big White Mountain, BC. We booked this property over the August Long Weekend. we chose Big White only because this listing advertised a hot tub – we thought the kids would enjoy it in the evenings. Unfortunately, the hot tub was unusable. On the first night, it was full of black sludge. The listing said it would be “checked before, during, and after” the stay, but no one came until day 3 to drain it. It was finally refilled on day 4, but the water temperature was only 67° – far from usable. We lost all 4 nights of hot tub use. The hosts initially acknowledged the issue and mentioned a refund, but after checkout, they stopped responding completely. Parking was another headache. The chalet sleeps 9, but only has 1 spot. We were 6 people in 2 cars and were shocked to learn street parking wasn’t allowed. It caused stress every day. Other issues: many small plates were chipped, and basic maintenance was lacking. The place didn’t feel cared for, especially given the price. We booked for the hot tub. It didn’t work. Add the parking mess and poor upkeep – this stay was a complete letdown. Not recommended for families or groups. Look elsewhere.
Hot tub maintenance schedule
67 degree in hot tub
Stayed 4 nights in Aug 2025
From a partner site

10/10 Excellent

Big White Getaway

Had an amazing stay over MLK weekened with our group in Big White this past weekened. The sleeping situation was comfortable as well as having a spacious amount of room to manuver in. 10/10
Stayed 3 nights in Jan 2023
From a partner site

10/10 Excellent

Ski Holiday at Arolla Chalet D

Arolla D had a great layout, was spacious and extremely clean. The view of the valley and mountains was amazing. Parking was right in front with a short walk up the road to join the Serwa ski run.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Established Condo in Snow Pines area of Big White

Mixed reviews. Sunrises are absolutely spectacular. We are a family of 4 and with two bedrooms. One of us had to sleep in the open area and every morning went into a bedroom when others woke up. Although there enough beds for 10 people, seating and kitchen plates, etc. are for 5-6. Great property for a large number of people for sleeping. But seating for meals and around the Livingroom is better for 4-6. New pots and pans but dishes need to be updated as several were chipped. No wine glasses. Dog friendly!
Stayed 3 nights in Dec 2021
Response from VrboOwner on 25 Jan, 2022
Hi Kathy, we were happy to host you. We apologize for any confusion with the bedrooms and the layout of beds. We provide photos, a virtual tour, a unit description, and a list of available amenities so that future guests know exactly what they will be seeing upon arrival. IF guests have any questions or concerns we are available 24 hours a day to assist. We will review the kitchenware to see what needs to be replaced. We hope to host you again soon.
From a partner site

8/10 Good

Great Family/pet friendly chalet

Great quiet spot, about a 5 minute walk to the ski out but can pretty much ski right to the cabin. Don’t expect to be walking to the village for skating or anything you will need to drive. Cabin had plenty of beds was a bit older but everything was clean and has everything you need for a ski weekend.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing view. Huge place. Not too far from ski out. Would book again.
Stayed 3 nights in Mar 2021

About the host

Hosted by Okanagan Premier

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Languages:

English

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