REGIONES - COSTA · Cool Apartment Surrounded by Greenery

Beautiful ground-floor apartment in a complex of 7 apartments spread over 3 floors. It has two bedrooms with all amenities. It is airy, bright, and ideal for groups of 4 people. Prime location just 8 blocks from the Santo Domingo Temple, on the edge of the historic centre and close to all the restaurants, galleries, and museums.

The apartment has two bedrooms:

BEDROOM 1:
One KING-size bed
With an en suite bathroom
Air conditioning
Smart TV

BEDROOM 2:
Double bed
With private bathroom
Fan
Desk.

The kitchen is equipped with everything needed to prepare full meals and features a small dining area that seats 4 people. All windows have blackout curtains and privacy curtains. The orientation of this apartment and its location make it a very cool space, as it has a patio and greenery right outside.
The terrace is for the private use of one of the apartments; guests are asked to respect that space. The common areas on the ground floor are for everyone’s use.

The complex is located in a fairly private area, yet you’re just a few minutes’ walk from all the points of interest in the historic centre.

REGARDING NOISE:
Oaxaca’s historic centre is a multicultural place, full of traditions and delicious food; an essential part of our customs includes folklore and music, which can often cause unexpected noise during celebrations. In addition, some neighbors have dogs as guard animals and some farm animals, such as cockerels.

This may disturb your sleep; with this in mind, we’ve made sure to include earplugs in the first-aid kit for you to use if needed.

WASHER AND DRYER:
The washing machine and dryer are located in the common area, at the end of the hallway leading from the complex’s main entrance. There you’ll find liquid detergent and fabric softener for your laundry. We ask that you only run full loads of laundry; Oaxaca is experiencing a severe water shortage, and we need to conserve this valuable resource. Thank you.

SECURITY:
Our properties have a night security guard who can assist our guests with whatever they need. If a neighbour is making too much noise, please let us know, and we’ll send the security guard immediately to ensure the rules are followed.

LOCATION:
The complex is located at the back of a property on an alley in the city centre, so there is very little car traffic, which ensures minimal outside noise.
The complex is an 8-minute walk from the historic centre, where the main attractions are located.
The complex is on a sloped, cobblestone street.

PARKING:
This is a difficult area to park in; it is an alley with few parking spots and many garages. there is a 24-hour public car park 5 streets away that offers a special rate for our guests; however, it’s important to note that the service provided by them is independent of ours.

WEATHER:
Dear guest, when confirming your reservation, please check the weather forecasts for our city during the dates you plan to visit. This will give you an idea of the current temperature and whether you should expect rain or other weather events. This will help enhance your experience. and please remember that, as mentioned above, we only have air conditioning in the bedrooms, not in the common areas

Guest Policies

I. ACKNOWLEDGMENT OF THE RULES
These guest rules will be in effect from May 2025 through May 2026. By making a reservation, the guest expressly and tacitly acknowledges that they accept and are fully aware of these rules, and that they agree to and comply with all the provisions set forth herein; it is the guest’s obligation to read these rules and act in accordance with them.

II. PAYMENT FOR ACCOMMODATIONS
A reservation is confirmed only upon receipt of at least 20% of the total accommodation cost, including taxes. The remaining balance must be paid no later than 30 days before the start of the stay; if the remaining balance is not received, the reservation is immediately cancelled, thereby releasing AALOJAT from any liability to the guest, The minimum 20% required as a deposit is NON-REFUNDABLE after the dates specified in the policies.

III. CHECK-IN
Check-in time for the room is from 3:00 p.m. onward, and check-out time must be no later than 11:00 a.m. Management reserves the right to grant an early check-in if the property is available earlier, as well as to grant a late check-out if availability exists for the desired date; however, there is no obligation to grant these benefits even if the guest requests them.

IV. CARE OF THE PROPERTY
We recommend that you review the room inventory upon arrival, as it will be inspected upon checkout; it will be inspected, and in the event of any missing items or damage, the guest will be responsible for covering the costs, which will be charged in Mexican pesos to replace the item or repair the damage.

V. USE OF UTILITIES
The utilities (water, electricity, gas, etc.) provided by the owners must be used in good faith; the price does not include wasteful or excessive use of these services, helping us keep rates affordable and protect the environment; upon leaving the room, every guest is required to close the windows, front doors, and water valves, and to turn off lights and air conditioners.

VI. PROPERTY CLEANING
The company’s properties offer different included services, as well as amenities, locations, and designs. Not all properties include cleaning services; however, you can confirm whether or not this applies to your stay in the manual sent to you for check-in. In that document, you can see whether you are entitled to this service or if you must pay a fee. If cleaning is included, you must request it in advance, and it will be performed between 9 a.m. and 11 a.m. at the latest. Guests may opt for daily cleaning or accept the hosts’ suggestion. We recommend making the request well in advance, as it is subject to availability. Guests who do not make their rooms available during those hours will not have their rooms cleaned. Linens, such as towels and bed sheets, will be replaced after a 7-day stay, and your room will be cleaned at that time. If you require them before this date, there will be an additional charge. Stains on sheets that can be easily removed will incur an additional charge of MXN $50.00 per item. (Face towels are excluded.) Linen that cannot be stain-removed (due to hair dye, paint, rust, sauce, permanent markers, etc.) will be charged at the cost of a new item in Mexican pesos; we will inform you of the amount if this occurs. (See the attached table).

VII. SECURITY MEASURES WITHIN THE ROOM
Any item or cash valued at more than $ $250.00 must be reported to management before the start of the stay, so that its existence can be verified and a record made that it will be in the room. Guests must store their valuables in the safety deposit boxes located on the properties. Management is not responsible for any loss or misplacement of items or cash left in the rooms or in the public areas of the properties that have not been registered.

VIII. LOST AND FOUND ITEMS
Items or valuables left behind by a guest in any of our properties’ facilities will be held by the management for up to fifteen days; after this period, they will be disposed of as lost property. If the guest wishes to retrieve them, shipping costs will be the guest’s responsibility, and the guest agrees to pay an additional 25% to cover the time spent by our employees on this additional task.

IX. QUIET AND RESPECT FOR OTHER GUESTS AND HOTEL STAFF
Starting at 9:00 p.m., noise levels must be kept to a minimum in all rooms and units. Please also respect quiet hours in the hallways, stairwells, and common areas, avoiding any behaviour that may disturb other guests at the resort, including loud music and loud conversations. Parties are prohibited unless the entire resort is rented out. In the event of a violation of the preceding provision, if the guest is asked to end the party or gathering and refuses to do so, management is authorised to terminate the stay immediately without any possibility of a refund. If we are unable to contact the guest, a fine of MXN $1,500.00 will be imposed, which must be paid in cash before the day of checkout. Otherwise, a payment request will be submitted through the app.

X. DAMAGE, DIRTY ROOMS, LOST KEYS
In the event of damage to the property or its furnishings, or if keys are lost, the person responsible must pay for the damage caused. (Cost per lost key: $20). Payments of this type must be made immediately in cash, by credit card, or via a payment link (the person who made the reservation is responsible for these payments). Theft or intentional damage will be reported immediately to the police, and management is authorised to terminate the stay at that time without any possibility of a refund. It is prohibited to engage in any act that causes damage or harm.