4/10 Poor
DENNIS K.
31 Jul, 2023
Liked: Location
Disliked: Cleanliness, communication, listing accuracy
TOOK!
TOOK! That is how we felt from the moment we saw our rental, I cried. I expected more from a VRBO. This place calls themselves a resort, NOT EVEN CLOSE! It was an old, run-down hotel that needed updating and a good cleaning! I had no idea our rental was in a hotel. You checked in at a front desk, got key cards, had to ask for extra towels, etc. just like in a hotel. If I had wanted to rent a hotel for the week, I would have stayed at a chain with a good reputation and maybe a continental breakfast. I thought with a VRBO rental you get the benefit of knowing that there is an owner who takes pride in their property. Here, they try to sucker you in to purchasing a time share and then rent it out on VRBO. Totally misrepresented! Each time I have stayed in a VRBO rental it was a privately owned unit or home. This time it was a run down, dirty hotel. We paid a lot to stay there for the week. Never again! It was dirty, in disrepair, black mold, sand on the floor, there was trash in the bathroom trash can, a dirty towel on the sink, the dishwasher had not been emptied (were the dishes clean?), mouth and handprints on the windows, dust on the lamps, dust/dirt on all the ledges and tops of the outlet/light switch covers. I HAVE PICTURES!!! I also have 2 1/2 pages of notes that won't fit here! TOOK!
DENNIS K.
Stayed 7 nights in Jul 2023