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6/10 Okay
Selina S.
13 Jul, 2018
Quiet location, just one thing..
Stayed here for a week with my OH and daughter. The Gallery is well equipped with a spacious upstairs living area and although the bedrooms are a bit tight on space they are all ensuite with good wardrobe space.
The upstairs can get rather warm but the bedrooms stay cool day and night. The grounds are very well tended and there’s plenty of parking.
The location is very peaceful, situated out of the way there is nothing to disturb the quiet.
Unfortunately we had an issue with the front door key on the evening of our second day, we couldn’t get in and despite several calls we couldn’t contact anyone looking after the property to help us out, neither could the golf club who we picked the keys up from. In the end after considering locksmiths (£140 to get us in) breaking a window or paying for a hotel somewhere the golf club were our rescuers and put us up for the night in one of their own cottages and found a charger so I could charge my phone, can’t thank them enough for helping us out! Our calls were finally returned 8.45 the next morning and we were met back at the cottage at 9.30am, turns out that although we had locked the door on our way out the previous morning it was the wrong key and it wouldn’t unlock the door..the keys are very similar and on exactly the same keyrings. Had someone been available to answer our calls we would of been in in half an hour and relaxing (OH wasn’t happy he missed the England match!), instead we were driving around looking for Cornwall Cottages and imposing on the reception staff at the golf club. Not what I expect when hiring somewhere and no apology offered for no one being available.
It’s a bit out the way to not have an emergency contact available so we won’t return here on our next visit to Cornwall.
Selina S.
Stayed 7 nights in Jul 2018
