Unfortunately, this was one of the worst vacation rental experiences our family has ever had.We arrived expecting to begin what was supposed to be our family’s only vacation of the year, but instead walked into a condominium that appeared dirty, unsanitary, and completely unprepared for guests. There was what appeared to be visible mold in multiple areas, excessive dust and dirt, and hair throughout the bedding—including multiple different colors of hair. It immediately raised serious questions about whether the property had been properly cleaned at all before our arrival.What made the situation even more upsetting was that close family friends had driven approximately seven hours with their seven-month-old baby specifically to vacation with us. After seeing the condition of the property, they understandably did not feel it was appropriate or safe to stay there with an infant.This wasn’t a matter of the property simply being dated or not meeting our personal preferences. Clean bedding and a property free from apparent mold and excessive dirt are basic expectations when paying for accommodations.We documented the conditions with photographs and videos and immediately requested a full refund and appropriate alternative accommodations. We were denied. I never leave a review this negative, but families deserve to know what we encountered. Based on the condition of the condominium when we arrived, I could not recommend this property,