Spacious 3-bedroom apt., center of Kyrenia, sleeps 6, 5-star satisfaction rates

Thank you Gordon, you are always welcome. Hope you are having a good time at Trodos too.

Thank you Peter. Always welcome

Dear Marcia Happy to hear ypu enjoyed your stay with us. Sorry you decided to put up with the low pressure water during your stay, happy to say we have now resolved it. Best wishes, Sel

We shall certainly look into the possibility of installing an adapter for USB.

It has been our privilage to have Brenda and Paul as our guests.

The most trouble some guest we have ever had in 12 years of short let. He was never happy with anything we providrd and searched for thibgs he could make trouble on. I yried very hard tı satisfy his demands but he just kept asking for more tgere is absoluteky nothing wrong with diseasher, he nrver mentioned that there was anything wrong with eashing machine and the clothes dryer we provided he never even openned to use. There is nothing wrong with crockery, they wetr recently purchased, fror the previosvtenants, we can not putchase a new set for each tenant.

I am really sad to read this review, despite doing all we could to make it a pleasent stay for them. On our heaviliy discounted prices due to covid-19, they had asked for a further 15% discount, with which we obliged. We had sent them full directions and google location for self check-in with key from the key-safe, so in line with local requirements we did not need to meet face-to-face before their test results were available the next day. Despite this, they got lost calling for our help at midnight on a Saturday night. I obliged, taking thempersonally to the flat with no complaint. Electricity is expensive in Cyprus. Up until last year we used to charge extra for it. However, it felt kind of mean to calculate the amount of kWs of electricity used; so since last year we included electricity in the rent. Over the previous 5 years, the max daily usage was 30 kW, so we accounted for this level of usage in our rental calculation. We were alarmed to see that these guests daily usage in the first few days was around 85 kW. My nephew who lives downstairs also noticed that all 4 air-cons were on 24 hours a day, indicating that they were set on very low temperatures. On the 5th day of their rental we asked for more careful usage, or contribution towards the excess. They chose the former but their usage did not decrease significantly. We decided to absorb this cost and said nothing further. 5-6 days before their departure the guests informed that they had no running water. We called for a plummer (cost £50), who reported that their 4 ton reservoir tanks were empty (due to municipality restricting supply to every other day as a result of general water shortages). My nephew called for a tanker, but as he did not have any cash on him, asked the guests to pay the the 40 TL (FIVE EURO) to the tanker. They refused, saying that the water supply should be included in the rent. We were upset to be faced such meanness. My nephew borrowed money from neighbours to settle with the tanker. After their departure we noticed that they had the immersion heater on, despite a huge notice that it is only for use between November-March (solar panels provide almost boiling hot water April-October). The element overheated, costing £150 to have it and and its tank replaced. Two wooden bedside tables were left in two of the bathrooms, which swelled up from the wet. In the living room two of the curtains were off their rails and study table was left in the middle of kitchen.

Dear Mick and Sue, Thank you for your nice comments and also for leaving the apartment so sparkling clean. We really wasted our money on a professional clean today :) MY apologies for nor being able to meet you personally during your stay. I was abroad quite a lot of the time and unfortunately also had some family health problems. I am very happy toı hear that my nephew Erhan looked after you well, as he always does with all our guests. wW shall look forward tı having you back any time. best, Sel

Dear Jackie, I thank you for your kind words. You are always welcome back. Regards Sel

Thanks Christoph. Quality of Internet through ADSL has been quite acceprable until the recent floods. We have taken note of your comments and shall switch to wireless reception when the current subscription expires at the end of february. In the meantime, ı hzve jyst checked and found the internet quite good for social use, even though it was cleagly not fast enough for connecting to your bysiness cpmputer back in germany. We apologise for that.

Thanks trev. You are welcome anytime

Dear tracy, Thank you for your review. You are welcome back any time. Best eishes Sel

I am delighted that our guests had an excellent time in the apartment and in North Cyprus. I am sorry that I was not able to meet the guests personally, but my manager, who lives in the apartment below was able to tend to all our guests needs, including driving them to and back to the local grocery shop (200 m away) and local restaurant (500 m away). Regarding the comment that apartment wasn't quite ready when the guests arrived because there was no soap or toilet paper or washing-up liquid", we do not promise such items in this self-catering apartment. Regarding the distance to the harbour, our advert clearly states that it is a 15 minute walk; this was clearly challenging for our elderly guests who were sadly not very mobile. In any way, our advert recommends car hire for visiting all the many interesting places of North Cyprus. I am happy to hear that our guests did that and then could use the car to go to the harbour too. Regarding the noise, I am afraid Kyrenia is getting more crowded and there is nothing that we can do about that as I presume what our guest eludes to by saying "few problems that can not be fixed". What we can say is that at least all heavy development work around OUR residential area is now completed.

We appreciate Lucia's comments. Regarding the comment that the apartment was a "bit cold", all the rooms of the apartment is provided with air-conditioning units that also provide heating. In order to provide the best value for our guests, we keep the rent to the minimum and charge additionally for electricity so that: (i) those guests that do not use much electricity do not get charged for the electricity they have not used; (ii) we do not end up paying all the rental income on electricity, if the guest is careless and leaves air conditioning on all day with doors and windows open! This is the coldest month in Cyprus, with daytime temperatures of 16-22 and night time temperatures of 9-12 degreescentigrade. We note that the previous guest used £11.73 per day, while Lucia's use was £5.95 per day, almost exactly half. I would I suggest that this is the reason why Lucia found the apartment "a bit cold".

I am disappointed by the 3-star only rating given by Cynhia, after all the positive comments she has made about the apartment. If this is as a result of being disappointed at the lack of microwave and Amazon tv, these were never promised at any time.

Unfortunately this is so ALL OVER CENTRAL KYRENIA currently. We apologize for the inconvenience caused but it is something that is TOTALLY out of our hands. Any apartment chosen in the centre of Kyrenia will suffer the same fate. Fortunately the building works around OUR apartment is in the final stages so piece and quite should return by the end of this year.