4 BR Skaha-Lakefront House-WINE COUNTRY-Sand Beach-Dock

Thanks for your review Ashley. I'm glad your family and the kids enjoyed it. The sand beach, dock and sunst views make it a great lakeplace to vacation at. Ernie

Hi Tracie, thanks for your review.. I'm glad you enjoyed your stay. We aim to provide a great place to be clients holiday home for a week.

Thanks Nigel, we are glad you enjoyed the house and Penticton area and look forward to having you back again next year.

Hi Jacob, thanks for your review. To clarify, the trailer parking identified in our listing would be the north seide of the driveway not the steep embankment beside our driveway. This space woudl work for a normal size trailer but certainly not for a extreemly wide pontoon boat trailer. I do tell clients parking is somewhat limited and for practical purposes limited to 3 cars and a boat traler and this woudl require hand-bombing the trailer close into the north side and then the two cars in the driveway woudl prevent a car in the garage from in and out access. Storing a trailer offsite at the marina would certainly be preferable if it can be arranged. Thanks again, Ernie

Thanks for your review Richard, although we were more than surprised at your rating and comments. We’ve had this house on VRBO for 16 years and have hundreds of reviews rating the house and experience as 5 star. We’ve only had one prior review less than a 5 at a 4 so your review at a 3 is clearly a significant outlier. Rating the house as “simply ok” is plainly inaccurate. The house is as pictured in the ad, is always exceptionally well cleaned, and is well equipped with comfortable beds and linens. The overwhelming majority of our clients enjoy the house. Re your comments re the road and my instructions. The house is on a road that is busy at specific times. I will update the ad to ensure that this is mentioned. Regarding your comments that the house has a book of rules that we threaten to withhold your security deposit, this is again inaccurate at best. Our manual has a 1 page do’s and don’ts, otherwise the manual is instructions and information so that guests can enjoy the features of the house and know how to handle garbage and recycling. We do intend to re write it to modernize it and make it more user friendly. I do insist that people follow the rules regarding the propane “no spark” fire pit as wild fires are a big deal in the Okanagan and BC so I do mention that if people break the rules and put wood in it or roast food items they may forfeit their deposit.

Hi Lori, thanks for your review. We are disappointed as your review is perhaps the first less than 5-star review I've had in 15 years. The post-it notes with instructions and some rules are intended to assist clients who are not familiar with the house. WIth the unexpected mechanical failure of the keypad lock, you were able to have full access to the entire house using the keys provided. I try to provided backup systems so that guests are not inconvienienced in any material way in events like this and I believe the only inconveinience was having to use a key instead of the lockbox (like you do at your own house I bet). Regardless the issue was remedieed within a day or two of you identifying it to me. Regarding access to the lakeside via the the side door instead of the front sliding door is something we request of our clients du to years of experience. The access visa the side door is slate tiles while the access via the sliding door has new carpet flooring.. When people access the house via the front sliding doors, we have found the carpet ends up filthy and worn in a very short time (within a season) and does not appear fresh and clean for later on guests. The access is marginally less convienient but dramatically reduces the wear and tear, dirt and drink spillage on the lower living room carpet. We hope you had a great stay,!