Family house innside Bordeaux with large garden and pool up to 10 persons

Dear Ian Thank you for your reservation and glad you did enjoy your stay. I would like to make a few comments to your review: I am a bit surprise that you indicate that you did not use the cabin in the garden cause it was not cleaned. If you would have told me that this was preventing your son to use it, I would have, of course, ask our housemaid to come back the same day. The cabin was completely cleaned and prepared at the beginning of the summer but as long as no previous guest used it, our housemaid did not think that it could have been dirty (first year with us ) It is a wooden cabin in the garden with all the comfort but without being dirty, you may find some natural « deposits » after a few days without use. It is nonetheless regrettable, which is why I wanted to reimburse you for part of the cleaning costs . We are renting our own house and despite all our efforts everything is not necessarily perfect, sorry. We are doing our best and every year we are trying to improve it to ensure our guests are spending the best vacation possible. You should have seen that the entire 1st floor has been renovated this year, which was not in the announcement at the time of your reservation. Once again sorry for the inconvenience , we hope that you had a memorable family stay.