Play Shack® river front 6 bedroom Winner Best Family Accom in AUS, Riverfront

Thank you so much for your wonderful review! It was an absolute pleasure to host your extended family, and we are delighted that everyone enjoyed their stay. We take great care in preparing the accommodation to ensure that everyone is comfortable, warm and has everything they need, so it is lovely to hear that you enjoyed the comfortable beds, heating, cosy wood fires and all the space for the children to play and explore. It sounds like your family made the most of everything that Play Shack has to offer and more! We often say that the accommodation is even better than the pictures, and your wonderful review is certainly a testament to that. Thank you again for choosing to stay at our little slice of heaven. We would love to welcome you and your family back anytime!

It was a pleasure to host you and your extended family. Unfortunately the photos online just do not do justice how breathtaking the accommodation and view actually is. Now that we have a families of deers and kangaroos that visit daily, making a stay at Play Shack even more special. The mountain range across the river caps off the sanctuary vibe.

Thank you Nihal for sharing your experience for others to benefit from. It’s been a very difficult last two year for all accommodation suppliers and we very much appreciate your business and review.

Thank you Julie! We're so happy to hear that you and your friends had such a great adventure to the beautiful High Country and enjoyed the amazing local produce. We try to think of everything that makes a holiday special and memorable - especially with the addition of in-house paella! It's lovely to be able to share our local knowledge with our guests and hear how much they enjoyed it We think that The Mill Inn's pasta is worth driving hours for! Looking forward to seeing you all again soon at Play Shack!

Thanks for the detailed review! We have to admit, we're impressed that a tiny blue cue mark on the ceiling received its own detective story. 🕵️‍♂️ Our condition report isn't designed as a scavenger hunt or a guest endurance challenge, it's simply there to protect both you and us. We clearly state we don't worry about wear & tear. Letting guests know we record previous damage, we're making sure no guest is ever held responsible for damage they didn't cause. Ironically, the very procedure you described as a "nightmare" is the same one that ensured you weren't liable for any of those 20 scuffs, chips, and mysterious ceiling marks. As for spending 90 minutes inspecting the property, that's entirely optional. Most guests simply glance through the report, let us know if they notice anything significant we've missed, and then get on with enjoying their holiday (and, hopefully, dinner before it gets cold!). Regarding the foosball table and Wi-Fi, we appreciate you bringing those to our attention. The Wi-Fi issue was an unexpected outage, and we're sorry it but it was resolved the next day! The upstairs air-conditioning remotes are only removed during cooler months when those units aren't required, but we understand this wasn't clear. We're genuinely pleased you enjoyed the house and its beautiful surroundings. Next time, we promise the only mystery you'll need to solve is who's doing the dishes!

Thank you Lidia! We are so happy you enjoyed Play Shack and it was so great to bump into you on the mountain! We love to meet our guests and hear about their memorable holidays. We look forward to welcoming you back again soon ... just imagine that river in summertime! All the very best !

Thank you Susie! Lovely to have you and your family stay with us at Play Shack 2+4! We're so happy to hear that you had a wonderful time, and you got to see all of that beautiful SNOW fall right outside! Thank you so much for sharing all of your photos and videos with us! We just loved the kangaroos hopping through the snow. Always so special to know that yet another group has made some incredible memories all together and we hope to see you again soon!

Venita, your words make us want to go there right now! It truly is wonderful there and we love hearing about how everyone enjoys their time there. Thank you for sharing, we're so glad you had fun and got back to nature like we sometimes forget to do in life! Sounds like we'll see you again for your next instalment of a great tradition between friends and family. It's so wonderful to hear people enjoying the space just as we love to enjoy it as a family. See you again soon!