Sleep By the Sea - Perfect Beach Holiday

Helen you were an absolute pleasure , thank you

Thank you so much for your boo0king Catherine. You were a wonderful guest.

Thank you so much for booking with us Maureen and for your kind review. It's an honour to host such gracious guests.

Lynn you were an absolute pleasure . Thank you for booking with us

Loved having you Russell.

Gillian what a beautiful review. You were the perfect guests. Thank you so much for booking with us.

You are most welcome Mykayla. Thank you for being the perfect guests.

Cristina what an amazing person you are. People like you make our job fun and and enjoyable. We were honoured to have you stay and can’t wait to see you return .

It saddens us that you didn’t appear to enjoy your stay. I’m not sure there is much that could have been realistically done to have made you happier, as it would remove the many aspects of our property that most of our guests love. It is disappointing that your 3 star review counts towards our ranking , when we struggle to see how much of it , if at all, is helpful. We work hard on our property. We are all for constructive feedback, so much so that we feel that after 7 years, the property on offer now is a culmination of all the constructive feedback we have received from all our wonderful guests over the years. Feedback that we have actioned. We can’t think what we could action from your feedback that would be of any benefit to our property or guests. Your review is just a sad reflection of the fact that you really can’t please everyone. It’s difficult to understand why you made most of the comments in your review. Yes, we leave you with amenities on your towel. 99 per cent of our guests love this. If you didn’t, you could have just popped them in the empty bedside drawers. Or just bin them. We leave coffee pods, teas , coffees, snacks , muesli etc in the kitchen. Again, 99 per cent of our guests love this. If you didn’t, just pop them in the kitchen cupboards – those cupboards have plenty of room for extras. Or again, just bin them. “Way too many aroma sprays”. Really?? If the beautiful L’Occitane Sleep Spray is not to your liking, again , just don’t use it. It was a little idea we picked up in our own travels that we just adored, so we decided to implement it for our own guests. If you don’t want to use the aromatherapy diffusers, that’s fine, but should we really remove those when so many people love to use them? How is that constructive? The sofa lounge is not leather, but far from cheap, and has had some stitching come loose. It’s an expensive sofa because it converts to a proper double bed , so we do not want to dispose of it because of some loose stitching. We place the cover to prevent further damage. We offer affordable beachfront property that we maintain and care for as reasonably as possible. Fake leather – yes, it is not leather. We don’t understand your need to say “fake” . We are sorry you hit your head. Our listing describes the upstairs area clearly : “Guests should be aware that the upper level is a cottage style addition, where the ceiling height is low. Tall people will need to crouch slightly when walking around the bed.” We apologise for having many cushions. Yes, we have hotel style dispenser cereals on offer, that we fill according to the number of people staying etc, as well as packeted cereal if you prefer. You don’t have to have either. Your description of our paintings from local artists as “dusty clutter on walls” …. We take great pride in our cleanliness. As for your view of the paintings, it is your view. Again, difficult to see how this might assist future guests. Yes, Glenelg North beach in Adelaide is near the airport. We trust that future guests reading your review, see it for what it is.

Thanks so much Cath, we really hope to see you back. It's an on older property that's for sure, and we are constantly working on it to keep it maintained and lovely for guests to enjoy an affordable beachfront stay.

Thanks so much Colby. We loved having you.