Pam was very friendly and accommodating, on the first day we arrived we were greeted by pam and she had the fire going for us as it was a cold day, very good communication from her, was nice she took the time to message us and ask if we needed anything. The house was relatively clean ,cobwebs and spiders in the house need attention to, a working tv, microwave and a way to dry washing on a wet day are much needed and would have made the overall experience much more enjoyable.