Verified
6/10 Okay
Jennifer C.
17 Jul, 2024
Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication, location
Maintenance staff sucked.
I thought it was ok. The unit was scheduled to be remodeled which we knew in advance. If anything the pictures didn’t really do the place justice it looked much nicer. But the management company was not great. They didn’t know who I was or were I was staying. Somehow they didn’t even know my last name. The maintenance people were rude. We were told we could have two available parking places. But one night we came back and there was nothing available. We only had one vehicle. But still nothing. Maintenance person got angry bc we had to park in an area that said golf carts only for the night. When he woke me up early the next morning, I told him I was sorry there was no were to park last night and I would move it. There was no golf cart that needed to park there. But he followed me yelling all the way to my vehicle telling me to move it now or he would have it towed. Just very ugly. You get no extra towels or anything else. The office situation was hard to find. The hot tub heater was down the entire week of our stay. They put giant trash bags of the new linens for when you leave out several days before you actually go, so that’s just sitting by the door. Looks awful and it was in the way.
Jennifer C.
Stayed 7 nights in Jun 2024
