Oshiage holiday rentals

Stay would have been excellent, if not for an unfortunate happening in the middle of the night. A drunkard came knocking on our door at ard 3am, blabbering in Japanese, trying to open our door and loitering around for a good 10 minutes. There was no phone in the room to contact on-site staff and we couldnt get out of the house. Finally we managed to contact them via email and they responded in 30min, sending an onsite staff to check but person was gone by then. It was a rude shock for the family especially the young kids. Not any fault of the hotel, but security wasn't the best definitely. There was no requirement of an access card or pin to enter the lift to any of the units in the building. Even the front door is an auto door that anyone can enter. So the password pin is the ONLY gate between you and a random strangers who decides to take a lift up to cause disturbance. Twice we were promised over the Ipad operator call that we could speak to an onsite English speaking staff, yet after a 15 minutes wait nobody came. The only non-satisfactory answer they could come up with was, it might be a drunk guest from another floor knocking on the wrong door, and they could not verify it as CCTV footage is unavailable for whatever reasons. Well, if all goes well, this hotel is almost perfect, affordable for its size, v v near Ginza n Toei line, entire rows and streets of dining, attractions, in fact the best location I've ever stayed in Tokyo, amongst Ikebukuro, Shinjuku, Akihabara.