Nice unit, very well lit, well equipped and well maintained kitchen (though a few more bowls would have been helpful). Great location, virtually ski-in/ski-out. Very prompt and efficient routine maintenance (light bulb replacement). Responsive and professional service. Minor issues with unit condition: Squeaky door hinges, the aforementioned burned-out light bulb, and a toilet that didn't drain properly,
Our one major beef is with the intrusive and obnoxious ID requirement to complete the reservation. This onerous process was not disclosed in the initial reservation, and only communicated *after* we paid the VRBO fee, at which point we had to scramble to provide personal information that we are not comfortable sharing online. The option to provide it in person upon arrival was limited in hours (which didn't work with our schedule) *and* only offered *after* the failure of the online system to verify documents. This created a lot of extra work, extra anxiety, and extra communication for us. We will NOT be returning to Whistler Platinum and will try to avoid any other reservations that use the Yoti platform for ID verification.