6/10 Okay
Sherree D., Torquay Victoria
11 January 2024
Liked: Check-in, location, listing accuracy
Disliked: Communication
Could be better for such a great spot!
Great location 10 minutes from Merimbula. Great sized modern home but with missing basics and not a great cleaning from previous guests. Very unclear instructions on how to use basics such as fans and A/C we had to call agent and when I requested a few things, none came.
I don’t expect to need to clean a rental before staying but…..
Filthy bbq and no replacement grease trays, blobs of grease on concrete under it. ( we bought trays)
Rubbish behind spa
Clothes left in main wardrobe
Empty Wine bottle left behind a chair in bedroom
Sock under the bed
No broom
No pegs
No paper towel
1 chux
2 t towels for a week
1 towel each for a week (yes we could wash but we had to buy washing powder to do so and as I said, no pegs so we had to buy them in an extremely windy week)
Literally 1 3cm soap for 6 people in 2 bathrooms
Stick vacuum full of dirt and dirty rollers (we cleaned)
Dead flies and hair and dust in corners of rooms (a pile of realised when I went and purchased a broom)
Rubbish left in the bins inside
Corners of shower slimy
No outdoor dining table
Very few serving platters and bowls
Garage a mess
No welcome goodies as we have received in other places (even though you are basically paying for them it is nice to get a welcome eg places like 5 acres)
And to top it all off, our room with a large sliding door was unusable due to a broken blind we were asked not to touch so we didn’t! Our room was a dark space, no other windows except in ensuite which were 20 feet up
Sherree D.
Stayed 7 nights in Jan 2024
