Good location and tidy accommodation, but a disappointing overall experience.Be aware this property is managed by a third party, not directly by Stayz. When issues arose, I found Stayz’s support limited, particularly regarding the property manager’s decisions and additional charges.Around five minutes before checkout, the toilet became blocked during normal use. We had only flushed toilet paper and, given how close it was to checkout, had no realistic opportunity to fix it ourselves and didn’t think it would be a huge issue. We notified the property manager immediately after checkout regarding the blocked toilet.We were subsequently charged an amount for “damage” that was more than what was agreed at booking as the deposit. We were told a plumber had been engaged and the calendar closed for a day, but have not yet received evidence establishing the cause of the blockage to justify the charge. The charge remains disputed. My concern is the lack of communication and transparency, and the difficulty obtaining a clear explanation. Along with the fact they can charge you more than agreed without notification.The building is also very old and poorly soundproofed. Noise from the apartment above and hallways was clearly audible. A hallway smoke alarm also beeped repeatedly throughout the night, seemingly needing a battery replacement, which disrupted our sleep.While the location was convenient, the noise, maintenance issues and experienced would mean I wouldn’t book